American Express

Analyst

• Develop innovative pricing constructs, build business cases and generate ideas to differentiate AXP’s value while considering impact to P&L and the external environment
• Partner with the Partner Management Organization to develop pricing strategies and influence negotiation strategies
• Support analytics for pricing strategies, partner negotiations, and overall TPP growth strategies
• Drive implementation, maintenance and reporting of pricing programs and strategies
• Deliver thought leadership and subject matter expertise for Small Merchant pricing programs such as OptBlue
• Collaborate with internal partners across Pricing, Business Development, Analytics, and Finance to drive growth for clients
• Partner across the enterprise to strengthen risk management and streamline internal processes

Analyst, U.S. Third Party Partners – Pricing

Full-stack Engineer

• Design, automate, and secure scalable infrastructure across GCP, AWS, and Azure
• Build reusable IaC modules and secure multi-cloud patterns
• Implement network and security controls
• Automate infrastructure through CI/CD and policy-as-code
• Establish standardized self-service capabilities for engineering teams
• Support AI and agentic enablement by orchestrating secure connectivity, identity, API/tool access, and infrastructure patterns
• Design and operate large-scale, highly available, resilient multi-cloud infrastructure
• Enable secure connectivity for Kubernetes and containerized workloads
• Integrate IAM, secrets management, encryption, certificates/PKI, and cloud security controls into IaC modules and deployment pipelines
• Establish IaC standards and governance for AI/agentic infrastructure

Senior Software Engineer

Product Manager

• Implement business logic rules to solve risk management needs
• Collaborate with risk strategy partners, technology teams, and product teams to build and iterate on products
• Drive global, reusable, and configurable design, rule authoring, testing, integration, and product launch using low-code tools
• Work in a scrum team with the Scrum Master, Product Owner, and peers to design, develop, and implement business logic
• Identify and implement product and process simplification opportunities
• Deliver prioritized functional and non-functional roadmaps according to aligned timelines and quality standards
• Identify and implement AI-driven solutions to reduce manual processes and improve time to market

Associate – Digital Product Management

Art Director

• Lead the strategic vision, creative direction, and execution of motion-led storytelling across brand, product, digital, social, and experiential marketing channels
• Deliver best-in-class creative solutions that strengthen brand expression and drive engagement
• Work closely with the Group Creative Director of Content Design to help define motion standards
• Mentor creative talent
• Present work to cross-functional partners and stakeholders
• Elevate the role of motion throughout the organization
• Balance strategic thinking, creative excellence, and hands-on execution across 2D and 3D motion design, animation, visual effects, and immersive content experiences

Creative Director, Motion Design

IT Support

• Design, build, and manage enterprise platforms and frameworks for Process Management, Case Management, and Work Management
• Design, develop, and support shared technology services leveraged by the enterprise
• Serve as a core member of an agile team driving the latest development practices
• Write code and unit tests, working with API specifications and automation
• Identify opportunities for adopting new technologies
• Design and deliver customer value capabilities for US and international markets
• Design foundational architecture powering web frameworks such as content management, search and navigation, and web authoring

Software Engineer II – JavaScript, Enterprise Architecture

AI Engineer

• Define how agentic AI systems are designed, built, and operated across American Express
• Design core frameworks and write production code
• Review critical designs and guide teams through complex technical decisions
• Work with Product and UX partners to shape the vision for agentic AI experiences
• Drive technical direction for agentic AI initiatives, including architecture patterns, autonomy boundaries, and system design
• Design, build, and operate production-grade agentic AI systems used across multiple products
• Own and evolve agent frameworks, orchestration layers, planning, tool use, memory strategies, RAG pipelines, LLM infrastructure, inference, model gateways, evaluation, observability, and safety tooling
• Lead technical design reviews and navigate tradeoffs involving autonomy, safety, reliability, scalability, and cost
• Deliver complex, cross-cutting agentic AI initiatives from concept to production
• Evaluate emerging models, techniques, and agentic patterns and translate them into enterprise-ready improvements
• Mentor senior engineers and raise the technical bar for agentic AI development

Staff AI Engineer

Manager

• Support the end-to-end transition from the legacy risk assessment framework to RCSA across Enterprise Communications & Marketing Technology Experiences processes.
• Partner with the business to scope and refine the RCSA inventory across business units.
• Advise leaders as the organization adopts new RCSA practices.
• Ensure adherence to the evolving risk assessment framework for change management and new business initiatives.
• Translate risk assessment insights into actionable recommendations that enhance control design and operational resilience.
• Identify emerging risks with stakeholders and recommend control enhancements early in the product lifecycle.
• Support risk aggregation and analytics covering RCSA outcomes, issues, events, remediations, and complaints.
• Provide strategic guidance on issues requiring subject matter expertise within the Issue Management framework.
• Implement AI-leveraged solutions for control monitoring, control analytics, and automated or semi-automated risk identification and assessment activities.

Manager – Control Management

Insurance

• Implement and maintain the AI risk management framework, AI risk management policy, and AI risk capabilities
• Identify, measure, manage, monitor, and report risks related to AI
• Identify heightened and novel risks presented by non-Traditional AI and oversee controls in line with AXP’s risk and control framework
• Execute monitoring and testing processes to continuously evaluate AI risks
• Identify emerging AI risk themes
• Collaborate with leadership across Technology, Innovation, Risk, Legal, Data, and other organizations to report on the organization’s AI risk profile
• Develop Board and management reporting on key AI risk metrics
• Design and develop AI risk training resources

Manager, AI Risk Management

Events

• Support end-to-end process management for issues, operational risk events, and remediations, including capture, assessment, enhancement, and resolution
• Influence Business Unit teams that own and action issues, operational risk events, and remediations
• Track records' progress and validate resolution efficacy
• Communicate status updates to stakeholders and collaborate with Operational Risk Management teams
• Perform quality assurance on documentation and maintain records to ensure transparency and accountability
• Analyze issue and event trends to identify systemic risks or control weaknesses within Business Unit processes
• Provide guidance on control enhancements and perform sample testing to ensure complete and effective resolution
• Liaise with business unit partners and compliance colleagues to facilitate issue, event, and remediation resolution
• Embed accountability and integrate lessons learned into future Operational Risk Management practices
• Review and advise on detailed reports covering status, trends, and outcomes for senior management and governance committees
• Support sharing insights, better practices, and themes across the enterprise

Senior Manager – Control Management Issues, Events and Remediations

Business Development Rep

• Build and continuously replenish a robust prospect pipeline of UK-based companies with revenues between £1m–£50m
• Proactively engage Finance Directors, CFOs, CEOs, and other senior decision-makers through high-volume outbound calling and targeted email outreach
• Apply a consultative sales approach to understand client needs and position American Express Business and Corporate products effectively
• Own the full end-to-end sales cycle, from prospecting and qualification through to close and initial onboarding
• Consistently meet or exceed monthly and quarterly acquisition and spend targets
• Maintain accurate pipeline management and forecasting using CRM and sales enablement tools
• Partner with internal stakeholders to ensure a seamless and positive client onboarding experience
• Maintain strong knowledge of American Express products, competitive offerings, financial services trends, and relevant industry developments
• Adhere strictly to sales policies, procedures, and conduct & compliance requirements

Business Development Manager

Data Analyst

• Lead a team of analytics and AI developers designing, building, testing, deploying, and continuously improving AI-enabled audit capabilities
• Identify, prioritize, and lead opportunities to embed AI, analytics, and automation into audit planning, risk assessment, control testing, issue validation, reporting, and continuous auditing
• Translate business risks, controls, audit objectives, and supporting data into analytic and AI solution requirements
• Partner with developers and stakeholders to deliver analytics, agents, automation, and insights
• Manage multiple simultaneous audit analytics projects across business areas, regions, and audit teams, including emerging risk areas
• Analyze and interpret Analytics Control Tests, Data Driven Audit Procedures, advanced analytics, and AI-enabled outputs
• Help audit teams generate actionable, forward-looking risk insights
• Establish and maintain quality assurance, validation, monitoring, documentation, governance, and change control protocols
• Build relationships with auditors, audit leaders, technology and business partners, risk management and control functions, and regulators
• Communicate complex analytics and AI solution designs, results, risks, limitations, and business impact to non-technical senior audiences
• Champion AI literacy, responsible usage, training, and cross-skilling across IAG

Director – Data Analytics

Learning and Development

• Assist with development of a sustainable training governance program for the compliance organization
• Manage the process ensuring compliance trainings are delivered timely and to the correct audience
• Collaborate with other risk governance functions, including the Global Regulatory Learning team, to execute the compliance training program
• Support audits and exams as needed
• Provide and develop program metrics and reporting
• Manage the compliance officer training program, including professional development requirements and certification maintenance
• Serve as a culture carrier for risk awareness and accountability

Manager – Compliance, Learning, Development and Communications

Compliance

• Assist with developing a sustainable training governance program for the compliance organization
• Manage the process ensuring compliance trainings are delivered timely and to the correct audience
• Collaborate with other risk governance functions, including the Global Regulatory Learning team, to execute the compliance training program
• Support audits and exams as needed
• Provide and develop program metrics and reporting
• Manage the compliance officer training program, including professional development requirements and certification maintenance
• Serve as a culture carrier for risk awareness and accountability

Compliance Manager

• Conduct independent and thorough reviews of consumer and small business risk processes and strategies through extensive data analytics
• Provide analytical support for credit risk policy and standards for new account and limit management, customer management, and collections
• Produce, analyze, and publish ongoing monitoring reports, including portfolio and functional MIS, exception monitoring MIS, and Risk Appetite Framework reports
• Own Exceptions and Smart Monitoring KRIs and take appropriate action
• Monitor concentrations in consumer and small business portfolios and recommend risk-mitigation actions
• Identify emerging risks by tracking macroeconomic and market trends
• Report to the Director, Global Credit Risk Oversight

Manager – Credit Risk, Data Analytics

Business Analyst

• Design, develop, and implement risk strategies and initiatives to profitably grow the consumer card business while controlling net loss provision
• Leverage industry best practices and data assets for continual risk strategy and process improvement
• Collaborate with the central Risk Management organization, Operations, and Marketing teams to develop, enhance, and implement approved credit strategies and processes
• Monitor key credit-performance portfolio metrics and diagnose trends, problems, opportunities, and required corrections
• Run ad hoc analytics and conduct independent risk assessments across processes to identify emerging risks and performance issues
• Monitor and understand regulatory and industry developments and proactively identify threats and opportunities
• Generate and optimize programming code, primarily using SQL, to extract information from large databases
• Perform exploratory data analysis and visualizations and generate insights relevant to Credit Risk Team strategies across Customer Management, Consumer, Small Business, and Corporate portfolios