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Policy Services Representative – Commercial P&C
Amerisure InsuranceCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in processing multi-line, multi-state transactions within the commercial insurance industry, ensuring compliance and accuracy in rating documentation and policy data management. Strong analytical thinking and proficient computer skills are essential for effective problem resolution and support of underwriting processes.
Highest-signal resume keywords
Commercial Insurance ExperienceAnalytical ThinkingMicrosoft Office Suite ProficiencyPolicy Rating System ManagementCustomer Service Experience
About the role
Key responsibilities & impact- Support Underwriting/Programs by processing routine to complex multi-line, multi-state transactions for new business and renewals
- Screen transactions to determine authority and process or refer them to an underwriter
- Gather, validate, and apply rating elements from applications, underwriting instructions, rating bureaus including NCCI, Prometrix, Reference Connect, and company guidance
- Enter policy data and rating elements into the policy rating system and review system output
- Monitor and complete assigned tasks in the Rapid Response queue
- Maintain complete and compliant rating documentation in the paperless policy environment
- Research and resolve issues for Credit, Claims, and Premium Audit
- Provide endorsement quotes and process declinations, cancellations, reinstatements, and non-renewals
- Respond to inquiries from agency partners, regulatory organizations, and the Rapid Response Team
- Handle service-related requests including loss runs, legal notices, proof of coverage, experience modifiers, and regulatory documentation
- Provide guidance and support to new underwriters and staff on rating, workflow, and underwriting support processes
Requirements
What you’ll need- High school diploma or GED
- 1 year of business or customer service experience
- Commercial insurance industry experience preferred
- Strong Analytical Thinking skills required
- Proficient computer skills required, including Microsoft Office Suite
- Ability to perform basic mathematical computations
Benefits
Comp & perks- Competitive base pay
- Performance-based incentive pay
- Comprehensive health and welfare benefits
- 401(k) savings plan with profit sharing
- Generous paid time off programs
- Flexible work arrangements to promote work-life balance
- Professional growth opportunities
- Collaborative and rewarding workplace
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Multi-Line Transaction ProcessingRating Element ValidationMathematical ComputationPolicy Data EntryDocumentation Management
Soft Skills
Problem ResolutionCommunicationTeam Support
Tools & Technologies
NCCIPrometrixReference ConnectRapid Response Queue
Industry Keywords
UnderwritingComplianceRenewalsEndorsement QuotesClaimsPremium Audit