Representative jobs in United States
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Field Service Representative
Industrial Electric Mfg. (IEM)
Posted: 10/20/2026Flash
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Posted: 10/20/2026ERPOracleOracle ERP

Field Service Representative
Industrial Electric Mfg. (IEM)Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in start-up, commissioning, and troubleshooting of electrical and mechanical systems, with strong capabilities in analyzing system failures and implementing corrective actions. Proficient in documentation and communication, ensuring effective coordination with project teams and clients.
Highest-signal resume keywords
Start-Up And Commissioning Of SwitchgearElectrical And Mechanical Systems KnowledgeTroubleshooting And Problem-Solving SkillsAbility To Read Electrical DiagramsField Service Experience
Tech Stack
Tools & technologiesFlash
About the role
Key responsibilities & impact- Perform start-up, commissioning, testing, troubleshooting, service, and repair of IEM equipment, including switchboards, control panels, and power products
- Install and modify electrical or mechanical components and subassemblies, including circuit breakers, bus bar, subpanels, control components, power cabling, and control wiring
- Attend project meetings and coordinate with contractors, clients, Project Managers, and internal IEM teams
- Analyze system failures, identify root causes, and determine corrective actions for moderately complex technical issues
- Troubleshoot electrical circuits, control wiring, and networking equipment
- Coordinate with Project Managers, manufacturing facilities, engineering, and internal support teams to resolve field issues
- Document service activities, root cause analysis, corrective actions, parts usage, open items, and follow-up requirements
- Assist with training, mentoring, shadowing, or on-the-job support for Field Service Technicians
- Perform other duties as assigned by management
- Serve as a trusted customer contact in the field
Requirements
What you’ll need- 1+ years of experience supporting switchgear start-up and commissioning required
- Working knowledge of electrical, mechanical, and power distribution systems required
- Ability to read and interpret electrical wiring diagrams, schematics, work instructions, and technical documentation
- Ability to safely use hand tools, power tools, and electrical testing equipment
- Strong diagnostic, problem-solving, and troubleshooting skills required
- Good verbal and written communication skills
- Ability to work independently with minimal supervision and escalate issues appropriately
- Strong organizational skills and accurate documentation of service activities, corrective actions, parts usage, and follow-up items
- Ability to assist with training, mentoring, or shadowing Field Service Technicians
- Associate degree, vocational training, military experience, or equivalent experience in power distribution systems preferred
- Minimum of 1–3 years of related electrical, mechanical, technical, manufacturing, construction, commissioning, or field service experience preferred
- Ability to stand and walk for extended periods of 8–12 hours, including walking up to one mile or more
- Ability to bend, kneel, squat, crawl, twist, reach overhead, work in confined spaces, and climb ladders, stairs, and elevated platforms
- Ability to frequently lift, carry, push, and pull equipment and materials weighing up to 50 lbs.
- Ability to travel up to 75%, including extended or overnight assignments
- Ability to wear required PPE, including safety glasses, hard hats, gloves, hearing protection, steel-toe footwear, arc flash PPE, and fall protection
Benefits
Comp & perks- Comprehensive and competitive benefits package designed to support employees' well-being, growth, and long-term success
- Opportunities to contribute, grow, and make a lasting impact
- Guidance, support, and on-the-job training opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Start-Up And CommissioningTroubleshooting Electrical CircuitsAnalyzing System FailuresReading Electrical Wiring DiagramsUsing Hand Tools And Power ToolsDocumenting Service ActivitiesCorrective Actions ImplementationElectrical Testing Equipment ProficiencyPower Distribution Systems KnowledgeMechanical Component Installation
Soft Skills
Strong Communication SkillsOrganizational SkillsAbility To Work IndependentlyMentoring And Training SkillsCustomer Service Orientation
Tools & Technologies
Electrical Testing EquipmentPower ToolsHand ToolsSafety EquipmentControl Panels
Industry Keywords
Field ServicePower DistributionCommissioningElectrical SystemsMechanical Systems