Anomali

Sales Operations Manager

• Own onboarding, continuous development, and coaching for global Sales, Sales Engineering, Customer Success, and channel partners
• Run call coaching, deal coaching, and opportunity inspection alongside sales leadership
• Build and certify frontline sales managers on a consistent coaching cadence and quality standard
• Own and assess a seller competency model by stage and persona
• Diagnose skill, knowledge, messaging, and management gaps and route them to appropriate solutions
• Participate in forecast and pipeline reviews and address recurring behaviors behind slipped and lost deals
• Evolve the sales narrative and discovery motion for multi-product, multi-stakeholder platform selling
• Define and baseline selling behaviors across regions and representatives
• Enable staged land-and-expand motions and quantified business-case conversations
• Partner with Product Marketing, Product Management, and the C-suite to translate strategy into field messaging
• Own market positioning and improve how buyers categorize the company
• Own onboarding against a time-to-first-deal target
• Design and execute SKO, ongoing skill sessions, QBR, and forecast-review enablement
• Partner with global channel leadership on partner enablement and certification
• Maintain internal narratives, playbooks, battlecards, and call guides
• Report enablement performance in revenue terms
• Build AI-assisted coaching using conversation intelligence, AI role-play, simulation, and automated competency scoring
• Report to the VP, Revenue Operations

Director, Global Sales Enablement

Pre-sales Engineer

• Provide advanced pre-sales technical support for territory and enterprise accounts and regional channel partners
• Drive new business opportunities from prospective and existing customer accounts within the assigned region
• Achieve and exceed sales quotas to meet revenue goals
• Lead and manage all technical aspects of the pre-sales engagement process
• Deliver technical and product demonstrations
• Provide technical consultation and executive-level selling support to prospects and customers
• Drive opportunities within strategic and enterprise accounts, focusing on SIEM solutions
• Foster target-account relationships and engage in business development activities
• Collaborate with Sales, Marketing, and Product Managers as the technical liaison for pre-sales customers
• Own primary technical relationships with pre-sales customers and ensure customer satisfaction
• Support timely and successful sales closure
• Communicate customer feedback and requirements to Product Management
• Plan and conduct mid/high-level meetings with customers and prospects
• Maintain technical relationships with regional partners
• Acquire, apply, and communicate knowledge of Anomali technology and competitor offerings

Senior Pre-Sales Solutions Engineer – SIEM, Security Analytics, CTI

Technical Account Manager

• Serve as an Anomali Platform power user and help customers achieve success with the technology
• Own and drive the customer adoption lifecycle from onboarding through full production maturity
• Plan and lead QBRs/EBRs with analyst-, director-, and CISO-level stakeholders
• Translate technical usage into business value and security outcomes
• Identify expansion and renewal risk signals from usage data and stakeholder relationships
• Surface risk signals to CSM and AE partners
• Address customer technical requests and proactively identify and resolve issues
• Provide technical advice, guidance, and know-how to ensure successful usage and adoption
• Manage customer expectations while holding customers accountable
• Act as the customer advocate and internal champion
• Promote customer advocacy
• Track key account metrics and communicate progress to internal and external stakeholders
• Engage with Onboarding Engineers to ensure smooth transitions
• Engage with Technical Support to ensure speedy resolution of customer issues
• Engage with Engineering to resolve customer-reported issues
• Partner with Sales to ensure an exceptional customer experience
• Engage with Product Management to promote customer feature requests
• Monitor product usage, create custom dashboards, make best-practice recommendations, prove ROI and value, and build reference accounts
• Provide feedback and insight to internal technical teams regarding emerging needs, continuous improvement, and new opportunities

Senior Technical Account Manager – SIEM/Security Analytics

• Serve as an Anomali Platform power user and help customers achieve success with the technology
• Own and drive the customer adoption lifecycle from onboarding through full production maturity
• Plan and lead QBRs/EBRs with analyst, director, and CISO-level stakeholders
• Translate technical usage into business value and security outcomes
• Identify expansion and renewal risk signals from usage data and stakeholder relationships
• Address customer technical requests and proactively identify and resolve issues
• Provide technical advice, guidance, and know-how to support successful usage and adoption
• Manage customer expectations and hold customers accountable
• Act as the customer advocate and internal champion
• Promote customer advocacy
• Track key account metrics and communicate progress to internal and external stakeholders
• Engage with Onboarding Engineers to ensure smooth transitions
• Coordinate with Technical Support to resolve customer issues quickly
• Work with Engineering to resolve customer-reported issues
• Partner with Sales to deliver an exceptional customer experience
• Engage with Product Management to promote customer feature requests
• Monitor usage, create custom dashboards, recommend best practices, prove ROI and value, and build reference accounts
• Provide feedback to internal technical teams on emerging needs, continuous improvement, and opportunities

• Serve as an Anomali Platform power user and help customers achieve success with the technology
• Own and drive the customer adoption lifecycle from onboarding through full production maturity
• Plan and lead QBRs/EBRs with analyst, director, and CISO-level stakeholders
• Translate technical usage into business value and security outcomes
• Identify expansion and renewal risk signals from usage data and stakeholder relationships, surfacing them to CSM/AE partners
• Address customer technical requests and proactively identify and resolve issues
• Provide advice, guidance, and technical know-how to ensure successful usage and adoption
• Manage customer expectations while holding customers accountable
• Act as the customer’s advocate and internal champion
• Promote customer advocacy
• Track key account metrics and communicate progress to internal and external stakeholders
• Engage with Onboarding Engineers to ensure a smooth transition
• Engage with Technical Support to ensure speedy resolution of customer issues
• Engage with Engineering to resolve customer-reported issues
• Partner with Sales to ensure an exceptional customer experience
• Engage with Product Management to promote customer feature requests
• Monitor usage, create custom dashboards, make best-practice recommendations, prove ROI and value, and build reference accounts
• Provide feedback and insight to internal technical teams regarding emerging needs, continuous improvement, and new opportunities

• Serve as an Anomali Platform power user and help customers achieve success with the technology
• Own and drive the customer adoption lifecycle from onboarding through full production maturity
• Plan and lead QBRs/EBRs with analyst-, director-, and CISO-level stakeholders
• Translate technical usage into business value and security outcomes
• Identify expansion and renewal risk signals from usage data and stakeholder relationships, surfacing them to CSM/AE partners
• Address customer technical requests and proactively identify and resolve issues
• Provide advice, guidance, and technical know-how to support usage and adoption
• Manage customer expectations while holding customers accountable
• Act as the customer advocate and internal champion
• Promote customer advocacy
• Track key account metrics and communicate progress to internal and external stakeholders
• Engage with Onboarding Engineers to ensure smooth transitions
• Engage with Technical Support to ensure speedy issue resolution
• Engage with Engineering to resolve customer-reported issues
• Partner with Sales to ensure an exceptional customer experience
• Engage with Product Management to promote customer feature requests
• Monitor usage, create custom dashboards, recommend best practices, prove ROI and value, and build reference accounts
• Provide feedback and insight to internal technical teams regarding emerging needs, continuous improvement, and opportunities

• Serve as an Anomali Platform power user and help customers achieve success with the technology
• Own and drive each customer's adoption lifecycle from onboarding through full production maturity
• Plan and lead QBRs/EBRs with analyst-, director-, and CISO-level stakeholders
• Translate technical usage into business value and security outcomes
• Identify expansion and renewal risk signals from usage data and stakeholder relationships, surfacing them to CSM/AE partners
• Address customer technical requests and proactively identify and resolve issues
• Provide technical advice, guidance, and know-how to ensure successful usage and adoption
• Manage customer expectations and hold customers accountable
• Act as the customer's advocate and internal champion
• Promote customer advocacy
• Track key account metrics and communicate progress to internal and external stakeholders
• Engage with Onboarding Engineers for smooth transitions
• Engage with Technical Support to ensure speedy issue resolution
• Engage with Engineering to resolve customer-reported issues
• Partner with Sales to ensure an exceptional customer experience
• Engage with Product Management to promote customer feature requests
• Monitor customer usage, create custom dashboards, make best-practice recommendations, prove ROI and value, and build reference accounts
• Provide feedback and insight to internal technical teams regarding emerging needs, continuous improvement, and opportunities

• Serve as an Anomali Platform power user and help customers succeed with the technology
• Own and drive the customer adoption lifecycle from onboarding through full production maturity
• Plan and lead QBRs/EBRs with analyst, director, and CISO-level stakeholders
• Translate technical usage into business value and security outcomes
• Identify expansion and renewal risk signals from usage data and stakeholder relationships
• Address customer technical requests and proactively identify and resolve issues
• Provide advice, guidance, and technical expertise for successful usage and adoption
• Manage customer expectations and hold customers accountable
• Act as the customer advocate and internal champion
• Promote customer advocacy and build reference accounts
• Track key account metrics and communicate progress to internal and external stakeholders
• Engage with Onboarding Engineers to ensure smooth transitions
• Collaborate with Technical Support to resolve customer issues quickly
• Work with Engineering on customer-reported issues
• Partner with Sales to provide an exceptional customer experience
• Engage with Product Management to promote customer feature requests
• Monitor platform usage, create custom dashboards, recommend best practices, and prove ROI and value
• Provide feedback to internal technical teams on emerging needs, continuous improvement, and opportunities

• Serve as an Anomali Platform power user and help customers achieve success with the technology
• Own and drive the customer adoption lifecycle from onboarding through full production maturity
• Plan and lead QBRs/EBRs with analyst-, director-, and CISO-level stakeholders
• Translate technical usage into business value and security outcomes
• Identify expansion and renewal risk signals from usage data and stakeholder relationships
• Address customer technical requests and proactively identify and resolve issues
• Provide technical advice, guidance, and know-how to support usage and adoption
• Manage customer expectations and hold customers accountable
• Act as the customer advocate and internal champion
• Promote customer advocacy
• Track key account metrics and communicate progress to internal and external stakeholders
• Engage with Onboarding Engineers to ensure smooth transitions
• Engage with Technical Support to ensure speedy issue resolution
• Engage with Engineering to resolve customer-reported issues
• Partner with Sales to ensure an exceptional customer experience
• Engage with Product Management to promote customer feature requests
• Monitor usage, create custom dashboards, make best-practice recommendations, prove ROI and value, and build reference accounts
• Provide feedback and insight to internal technical teams on emerging needs, continuous improvement, and opportunities

• Serve as an Anomali Platform power user and help customers achieve success with the technology
• Own and drive the customer adoption lifecycle from onboarding through full production maturity
• Plan and lead QBRs/EBRs with analyst-, director-, and CISO-level stakeholders
• Translate technical usage into business value and security outcomes
• Identify expansion and renewal risk signals from usage data and stakeholder relationships
• Surface risk signals to CSM and AE partners
• Address customer technical requests and proactively identify and resolve issues
• Provide technical advice, guidance, and know-how to ensure successful usage and adoption
• Manage customer expectations and hold customers accountable
• Act as the customer advocate and internal champion
• Promote customer advocacy
• Track key account metrics and communicate progress to internal and external stakeholders
• Engage with Onboarding Engineers to ensure smooth transitions
• Engage with Technical Support to ensure speedy resolution of customer issues
• Engage with Engineering to resolve customer-reported issues
• Partner with Sales to ensure an exceptional customer experience
• Engage with Product Management to promote customer feature requests
• Monitor platform usage, create custom dashboards, make best-practice recommendations, prove ROI and value, and build reference accounts
• Provide feedback and insight to internal technical teams regarding emerging needs, continuous improvement, and opportunities

• Serve as an Anomali Platform power user and help customers achieve success with the technology
• Own and drive the customer adoption lifecycle from onboarding through full production maturity
• Plan and lead QBRs/EBRs with analyst, director, and CISO-level stakeholders
• Translate technical usage into business value and security outcomes
• Identify expansion and renewal risk signals from usage data and stakeholder relationships
• Address customer technical requests and proactively identify and resolve issues
• Provide advice, guidance, and technical know-how to ensure successful usage and adoption
• Manage customer expectations while holding customers accountable
• Act as the customer’s advocate and internal champion
• Promote customer advocacy
• Track key account metrics and communicate progress to internal and external stakeholders
• Engage with Onboarding Engineers to ensure smooth transitions
• Work with Technical Support and Engineering to resolve customer issues
• Partner with Sales to ensure an exceptional customer experience
• Engage with Product Management to promote customer feature requests
• Monitor usage, create custom dashboards, make best-practice recommendations, prove ROI and value, and build reference accounts
• Provide feedback and insight to internal technical teams on emerging needs, continuous improvement, and opportunities

• Serve as an Anomali Platform power user and help customers succeed with the technology
• Own and drive the customer adoption lifecycle from onboarding through full production maturity
• Plan and lead QBRs/EBRs with analyst, director, and CISO-level stakeholders
• Translate technical usage into business value and security outcomes
• Identify expansion and renewal risk signals and surface them to CSM/AE partners
• Address customer technical requests and proactively identify and resolve issues
• Provide technical advice, guidance, and know-how to support usage and adoption
• Manage customer expectations and hold customers accountable
• Act as the customer advocate and internal champion
• Promote customer advocacy
• Track key account metrics and communicate progress to internal and external stakeholders
• Engage with Onboarding Engineers to ensure smooth transitions
• Collaborate with Technical Support and Engineering to resolve customer issues
• Partner with Sales to deliver an exceptional customer experience
• Engage with Product Management to promote customer feature requests
• Monitor customer usage, create custom dashboards, recommend best practices, prove ROI and value, and build reference accounts
• Provide feedback and insight to internal technical teams on emerging needs, continuous improvement, and opportunities

• Serve as an Anomali Platform power user and help customers achieve success with the technology
• Own and drive the customer adoption lifecycle from onboarding through full production maturity
• Plan and lead QBRs/EBRs with analyst, director, and CISO-level stakeholders
• Translate technical usage into business value and security outcomes
• Identify expansion and renewal risk signals from usage data and stakeholder relationships, surfacing them to CSM/AE partners
• Address customer technical requests and proactively identify and resolve issues
• Provide advice, guidance, and technical know-how to ensure successful usage and adoption
• Manage customer expectations while holding customers accountable
• Act as the customer advocate and internal champion
• Promote customer advocacy
• Track key account metrics and communicate progress to internal and external stakeholders
• Engage with Onboarding Engineers to ensure a smooth transition
• Engage with Technical Support to ensure speedy resolution of customer issues
• Engage with Engineering to resolve customer-reported issues
• Partner with Sales to ensure an exceptional customer experience
• Engage with Product Management to promote customer feature requests
• Monitor usage, create custom dashboards, make best-practice recommendations, prove ROI and value, and build reference accounts
• Provide feedback and insight to internal technical teams regarding emerging needs, continuous improvement, and opportunities

• Serve as an Anomali Platform power user and help customers achieve success with the technology
• Own and drive the customer adoption lifecycle from onboarding through full production maturity
• Plan and lead QBRs/EBRs with analyst, director, and CISO-level stakeholders
• Translate technical usage into business value and security outcomes
• Identify expansion and renewal risk signals from usage data and stakeholder relationships, surfacing them to CSM/AE partners
• Address customer technical requests and proactively identify and resolve issues
• Provide advice, guidance, and technical know-how to ensure successful usage and adoption
• Manage customer expectations while holding customers accountable
• Act as the customer advocate and internal champion
• Promote customer advocacy
• Track key account metrics and communicate progress to internal and external stakeholders
• Engage with Onboarding Engineers to ensure a smooth transition
• Engage with Technical Support to ensure speedy issue resolution
• Engage with Engineering to resolve customer-reported issues
• Partner with Sales to ensure an exceptional customer experience
• Engage with Product Management to promote customer feature requests
• Monitor usage, create custom dashboards, make best-practice recommendations, prove ROI and value, build reference accounts, and provide feedback to internal technical teams

• Serve as an Anomali Platform power user and help customers achieve success with the technology
• Own and drive each customer's adoption lifecycle from onboarding through full production maturity
• Plan and lead QBRs/EBRs with analyst-, director-, and CISO-level stakeholders
• Translate technical usage into business value and security outcomes
• Identify expansion and renewal risk signals from usage data and stakeholder relationships
• Address customer technical requests and proactively identify and resolve issues
• Provide technical advice, guidance, and know-how to support usage and adoption
• Manage customer expectations and hold customers accountable
• Act as the customer advocate and internal champion
• Promote customer advocacy
• Track key account metrics and communicate progress to internal and external stakeholders
• Engage with Onboarding Engineers to ensure smooth transitions
• Collaborate with Technical Support to resolve customer issues quickly
• Work with Engineering to resolve customer-reported issues
• Partner with Sales to deliver an exceptional customer experience
• Engage with Product Management to promote customer feature requests
• Monitor platform usage, create custom dashboards, recommend best practices, prove ROI and value, and build reference accounts
• Provide feedback to internal technical teams on emerging needs, continuous improvement, and opportunities