Artemis ARC

Trainer

• Develop training plans, training materials, PowerPoint presentations, recordings, and other audiovisual media supporting adoption of new processes, software, and automations from FY25 and FY26 modernization efforts
• Deliver training events for the VA workforce via instructor-led classroom or conference/seminar formats and web-based formats
• Analyze learning needs, identify communication and skill requirements, and translate needs into training modules and remedial materials addressing performance gaps
• Conduct training evaluations and measure transfer of learning, supporting workforce adoption of new systems within six months of implementation
• Align training delivery with projects outlined in the VFMP Modernization Integrated Master Schedule
• Coordinate with Knowledge Management to ensure training reflects current SOPs and employee desk procedures
• Maintain trackers annotating completion of planned training events
• Support after action reviews to assess effectiveness and continually improve
• Maintain training databases and schedule training events
• Plan, create, and deliver training that equips the Veteran and Family Member Program workforce to adopt new processes, software, and automations

Change Management

• Plan and lead change management for informatics initiatives
• Support clinicians, informaticists, and field staff in adopting new workflows, standards, and systems
• Support Interoperability and Clinical Informatics Solutions specialty areas, including Federal EHR transitions, standardized clinical workflows, informatics workforce programs, and health information exchange adoption
• Complete change management assessments and develop change strategies
• Develop transition plans and integrate change management activities into project plans and PI roadmaps
• Create communication plans, roadmaps, coaching plans, training plans, and resistance management plans
• Identify and analyze stakeholders across VHA Central Office, VISNs, and VA medical centers, and engage senior leaders
• Identify and manage anticipated resistance, including in union environments
• Evaluate and support user readiness for Federal EHR transitions, workflow standardization, and new informatics tools
• Support adoption of health information exchange capabilities and standardized clinical content through field networks such as the Health Informatics Community of Practice
• Support organizational design and define roles and responsibilities, including changes to field informaticists’ responsibilities
• Define and measure success metrics, monitor change progress, and track and report issues
• Participate in PI Planning, backlog refinement, iteration ceremonies, and system demos; align change activities with Feature delivery
• Work within SAFe Agile Release Trains alongside OCI’s change management lead, clinical informaticists, and VA Business Owners

Change Management Specialist

Engineer

• Determine what organizational changes mean for affected personnel and what preparation is required
• Identify affected sites, roles, workflows, handoffs, responsibilities, and systems
• Account for concurrent changes underway at affected sites
• Build implementation plans covering pre-change, during-change, and post-change activities
• Define readiness activities, training needs, communications, and adoption measures
• Identify change-related risks to the program and affected personnel and escalate them to leadership
• Conduct stakeholder analyses and impact analyses
• Develop readiness assessments, communication plans, roadmaps, training plans, and resistance management plans
• Work with clinical and operational leaders to build support and address pushback
• Track adoption and readiness and report progress to program leadership and the customer
• Coordinate with training, communications, and informatics staff to align change activities with delivery timelines
• Contribute change management content to program reports and deliverables

Release Train Engineer – Change Management

Director

• Conduct audience, market, and media research to inform targeted domestic and international advertising strategies
• Support annual and campaign-level media planning across paid search, social, programmatic display and native, streaming audio and video, connected TV, out-of-home, and other approved channels
• Assist with evaluating media vendor proposals, negotiating placements and added value, and coordinating media buys
• Traffic, launch, pace, monitor, and optimize campaigns across demand-side platforms, native platforms, and direct vendor placements
• Monitor budgets, delivery, reach, frequency, engagement, conversion, acquisition, and cost-efficiency metrics
• Identify performance trends and optimization opportunities
• Pull, analyze, and synthesize media results for recurring reporting, after-campaign reporting, and client recommendations
• Cross-reference media invoices, placements, and delivery data to support reconciliation and timely payment
• Coordinate with creative, digital, analytics, and account teams to align audiences, messages, placements, tracking, and campaign objectives
• Present media recommendations and performance insights to clients
• Support ongoing optimization based on results, program priorities, and available enrollment capacity
• Work under the supervision of Senior Media Leads and collaborate with strategy, creative, analytics, and account teams
• Support U.S. Customs and Border Protection’s Trusted Traveler Program Marketing Support Services under a newly awarded federal contract

Associate Media Director

Marketing

• Conduct audience, market, and media research to inform targeted domestic and international advertising strategies
• Support annual and campaign-level media planning across paid search, social, programmatic display and native, streaming audio and video, connected TV, out-of-home, and other approved channels
• Assist with evaluating media vendor proposals, negotiating placements and added value, and coordinating media buys
• Traffic, launch, pace, monitor, and optimize campaigns across demand-side platforms (DSPs), native platforms, and direct vendor placements
• Monitor budgets, delivery, reach, frequency, engagement, conversion, acquisition, and cost-efficiency metrics; identify performance trends and optimization opportunities
• Pull, analyze, and synthesize media results to support recurring reporting, after-campaign reporting, and client recommendations
• Cross-reference media invoices, placements, and delivery data to support reconciliation and timely payment
• Coordinate with creative, digital, analytics, and account teams to align audiences, messages, placements, tracking, and campaign objectives
• Present clear media recommendations and performance insights to clients and support ongoing optimization based on results, program priorities, and available enrollment capacity
• Support U.S. Customs and Border Protection’s Trusted Traveler Program Marketing Support Services as part of an integrated team supporting strategic communications, advertising, media, creative, and outreach efforts

Media Buyer

General

• Assess clinicians’ and Veterans’ information and knowledge-based needs and translate them into requirements for VistA/CPRS and the Federal EHR
• Characterize, evaluate, and refine clinical processes and workflows, including orders, referrals, medication management, and documentation
• Develop, implement, and refine clinical decision support, including alerts, order sets and PowerPlans, clinical reminders, documentation templates, and rules
• Support enterprise standardization of clinical content across VA medical centers through national governance and approval processes
• Participate in customization, implementation, management, evaluation, and continuous improvement of clinical information and order-entry systems
• Analyze field clinical issues through tiered issue management and recommend content or configuration fixes
• Support Federal EHR site go-lives and VistA/CPRS sustainment, including testing, validation, and post-go-live stabilization
• Support analysis of health IT patient safety issues and safety monitors tied to clinical content
• Help ensure clinical content displays and behaves correctly across VistA/CPRS, the Federal EHR, and community providers during data exchange
• Evaluate changes using usage data, issue trends, and clinician feedback, and refine the build
• Participate in SAFe Agile Release Train activities, including PI Planning, backlog refinement, iteration ceremonies, and system demos; decompose Epics into Features with acceptance criteria
• Work alongside clinical informaticists, Tier 1 SMEs, and VA Business Owners

Clinical Informaticist II

Communications

• Lead development of cybersecurity and physical security toolkits for SLTT stakeholders, including fact sheets, statistics, short videos, posters, articles, and presentations
• Lead research and analysis on SLTT cybersecurity volunteer program best practices and awareness of CISA resources
• Develop outreach campaigns to share effective models and encourage adoption of good practices
• Draft and edit communications materials, presentations, and graphics for CISA-hosted live and livestreamed events
• Provide staffing support during conferences, summits, roundtables, webinars, and fireside chats
• Lead social media campaign content for the CISA Resilience Challenge and support the public capstone event
• Review and quality-check communications deliverables for accuracy, clarity, consistency, and CISA branding standards
• Mentor and guide junior communications and events staff
• Support monthly progress report inputs and other contract deliverables as directed by the Program Manager
• Coordinate with CISA stakeholders and SLTT partners
• Support compliance with Section 508 accessibility requirements

Senior Communications Specialist

Program Manager

• Support program planning, including Planning Interval (PI) Planning preparation, schedules, and roadmap updates
• Maintain integrated schedules and track deliverables against call order due dates
• Collect program metrics and prepare biweekly sprint reports and status updates in Jira
• Maintain risk, issue, and dependency logs and follow up with owners on open items
• Support analyses and evaluations of program effectiveness, including data collection and summaries of findings
• Track EHR issue management, patient safety monitoring, and informatics workforce and training programs
• Maintain the program artifact repository and artifact index
• Plan and coordinate meetings, working sessions, and events; capture notes, decisions, and action items
• Track staff onboarding, required training, and system access
• Participate in agile ceremonies and keep Jira data accurate and current
• Support the Department of Veterans Affairs Veterans Health Administration Office of Clinical Informatics on the Operational Informatics Pipeline contract

Jr Program Analyst

Graphics Designer

• Design and produce visual communications products, including infographics, presentations, publications, brochures, fact sheets, posters, social media graphics, digital signage, and outreach materials
• Translate complex, technical, or sensitive information into clear, visually appealing content for diverse audiences
• Use Adobe Creative Cloud or equivalent industry-standard software to develop, refine, and produce visual designs
• Collaborate with communications, program, and technical staff to gather requirements and translate key messages into finished design products
• Maintain visual and brand consistency across deliverables according to client branding guidelines and style standards
• Ensure designed products meet Section 508 accessibility requirements and remediate compliance issues
• Plan, generate, and deliver client-ready materials for stakeholders, including client leadership, while managing multiple concurrent projects and competing deadlines
• Incorporate client and stakeholder feedback to revise and finalize design deliverables within established timelines
• Support additional creative duties, including event and exhibit materials, video or motion graphics, and photo/digital asset library management

Graphic Designer

Technical Writer

• Edit technical brochures, standard operating procedures, research reports, technical summaries, and other highly technical Federal Highway Administration documents for accuracy, clarity, and compliance
• Transform raw data and engineering/technical jargon into authoritative, publication-ready documents meeting agency standards
• Perform reference checking, fact-checking, and copyright compliance
• Apply the GPO Style Manual and Chicago Manual of Style to ensure consistency
• Integrate complex schematics and data tables with narrative text
• Collaborate with engineers, researchers, and technical staff to communicate complex technical concepts clearly
• Independently manage assigned documents from outline through final publication, including online and web publishing
• Perform copyediting, proofreading, substantive editing/rewriting, and formatting across print and electronic deliverables
• Correct grammar, spelling, punctuation, and logical-flow errors
• Ensure deliverables comply with Section 508 accessibility requirements and the TFHRC R&D Communication Reference Guide

Technical Editor II

Project Manager

• Provide day-to-day coordination, administrative, and operational support across all contract workstreams
• Support development and maintenance of the TSA Media and Recruitment Strategic Plan, campaign media plans, and other contract deliverables
• Coordinate inputs, conduct research, update schedules, route materials for review, and track approvals
• Provide backup and surge support for recruiting events and logistics, including event research, registrations, venue coordination, shipment tracking, supply and inventory records, and weekly event schedule maintenance
• Maintain project trackers and records for deliverables, milestones, deadlines, risks and issues, action items, client comments, approvals, equipment and information, shipments, inventory, and transition activities
• Support bi-weekly Project Status Reports and monthly Program Management Reviews by organizing updates, campaign metrics, recruitment information, schedule and budget inputs, risks, mitigation actions, and follow-up items
• Schedule and support internal and client meetings; prepare agendas and materials, capture notes and decisions, track action items, and follow up with owners
• Assist with quality control, document management, knowledge transfer, transition activities, and rapid-turn or ad hoc requests

Project Coordinator

Events

• Research and identify recruiting events and job fairs aligned with TSA hiring needs and prepare event recommendations for TSA review and approval
• Register TSA for approved recruiting events and job fairs, complete agreements, and reserve booth or event space
• Identify and procure appropriate venues for TSA-hosted recruitment and hiring events
• Coordinate shipment of event supplies and materials, tracking deliveries, returns, and readiness issues
• Manage secure storage of Government-furnished equipment and event materials
• Maintain accurate inventory records and control client property
• Monitor inventory and coordinate restocking or replenishment of event supplies
• Maintain digital records of registrations, agreements, shipments, inventory, venue information, and logistics details
• Provide regular logistics updates to TSA
• Maintain and provide a current weekly schedule of registered recruitment events
• Complete or coordinate TSA Form 251 and TSA Form 251-1 shipping and receiving documentation
• Coordinate with TSA and internal project team members on approvals, event requirements, shipping timelines, materials, and occasional on-site support needs

Events and Logistics Specialist

• Serve as Artemis’s Key Personnel and single point of accountability to the COR for all contractor work under the CISA SLTT Communications Support contract
• Direct and supervise a team of at least three full-time staff
• Plan and oversee up to two live events per contract year and up to four livestreamed events, including agendas, speaker coordination, invitations, RSVP tracking, logistics, and staffing
• Oversee development of cybersecurity and physical security toolkits for SLTT stakeholders
• Direct research and analysis on SLTT cybersecurity volunteer program best practices, awareness of CISA resources, and public communications effectiveness
• Oversee support of the CISA Resilience Challenge, including engagement planning, SLTT success stories, social media campaign, and public capstone event
• Prepare and submit monthly progress reports and a Project Plan to the Contracting Officer and COR
• Represent Artemis at required contractor and Government meetings
• Ensure continuity of contractor staffing and notify the COR of anticipated coverage gaps or key personnel changes
• Ensure contractor personnel comply with DHS safety, security, and records management rules, regulations, and policies
• Maintain overall quality, schedule, and budget accountability for contract deliverables

Account Executive

• Serve as the primary point of contact and account lead for CBP’s Trusted Traveler Program Marketing Support Services contract
• Direct and manage account performance and client relationships
• Lead strategic planning/media, digital/social media, creative, copywriting, and project coordination teams
• Oversee development and refinement of the Strategic Communications Plan
• Direct execution of the Comprehensive Media Buy Plan, including creative concepts, ad placement schedules, sentiment analysis, audience reach, cost analysis, and KPI/marketing analytics reporting
• Guide production of collateral marketing materials, advertisements, informational materials, creative designs, signage, videos, and social media content
• Coordinate staffing, logistics, and support for approximately four domestic and international tradeshows and conferences annually
• Oversee preparation and submission of After-Campaign Reports, Conference Reports, and other client deliverables
• Manage the integrated Project Schedule and Monthly Progress and Cost Status Reports
• Facilitate the contract kickoff meeting and ongoing client communications, documenting meeting minutes, action items, and decisions
• Support CBP responses to Senior CBP management, Congress, the White House, DHS, and other agencies or organizations
• Ensure compliance with contract data rights, confidentiality, and professional conduct standards

Account Director

• Support planning and execution of up to two live CISA-hosted events per contract year and up to four livestreamed events
• Develop agendas, coordinate speakers, draft invitations, and track RSVPs
• Arrange event space and logistics
• Draft communications materials, presentations, and graphics
• Provide staffing support during events
• Support development of cybersecurity and physical security toolkits for SLTT stakeholders
• Assist with research and analysis on SLTT cybersecurity volunteer program best practices and awareness of CISA resources
• Help develop outreach campaigns to share effective practices
• Support the CISA Resilience Challenge through engagement activities, identifying noteworthy SLTT cybersecurity practices, drafting social media content, and organizing the public capstone event
• Assist the Program Manager with monthly progress reports and other contract deliverables
• Coordinate with CISA stakeholders and SLTT partners to ensure accurate, clear, and user-friendly communications products and events
• Support compliance with Section 508 accessibility requirements