Support Specialist jobs in United States
Explore 17 matching jobs.
Network Technology Support Specialist
AT&T
Posted: 10/21/2026Patient Navigation Specialist
Guardant Health
Posted: 10/21/2026Patient Navigation Specialist
Guardant Health
Posted: 10/21/2026Academic Technology Specialist II – AV Support
Emory University
Posted: 10/20/2026Direct Support Crisis Specialist
Oregon Department of Human Services
Posted: 10/19/2026Farm Management Support Business Team Specialist
Lely
Posted: 10/16/2026Child Support Systems APD, Budget Review Specialist
General Dynamics Information Technology
Posted: 10/15/2026Child Support Systems Certification Specialist
General Dynamics Information Technology
Posted: 10/10/2026Child Support Systems APD, Budget Review Specialist
General Dynamics Information Technology
Posted: 10/10/2026Recovery Specialist – Transitional Support Services
Beth Israel Lahey Health
Posted: 10/5/2026Fleet Support Program Specialist
Boeing
Posted: 10/2/2026Fleet Support Program Specialist
Boeing
Posted: 10/2/2026Senior Support Solutions Specialist
AIP Publishing
Posted: 9/29/2026Support/Deployment Specialist, Tier 1
Protomiq
Posted: 9/29/2026Senior Learner Support, Outreach Specialist
Pathstream
Posted: 9/28/2026Academic Technology Specialist II – AV Support
Emory University
Posted: 9/22/2026Fire Support Sensor Integration Specialist
CACI International Inc
Posted: 9/18/2026Provider Support Line Specialist
Alliance Health
Posted: 9/16/2026Core Competencies
Role fitUse this summary to align your resume positioning with the role.
Demonstrates expertise in wireless engineering, RF design, and site surveys, with a strong focus on troubleshooting, network optimization, and customer engagement. Proficient in configuring and maintaining cloud-managed networking platforms while adhering to operational standards and best practices.
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Conduct wireless site surveys and collect RF performance data
- Assist with predictive and on-site RF surveys using Ekahau
- Perform wireless coverage validation and signal analysis
- Support wireless design development, validation, and optimization
- Assist with wireless capacity planning and access point placement recommendations
- Identify and troubleshoot RF interference, coverage, and performance issues
- Support post-installation wireless optimization
- Participate in design reviews and implementation planning sessions
- Configure, deploy, and maintain enterprise networking infrastructure
- Support Cisco Meraki, Aruba Central, Juniper Mist, and Ruckus cloud-managed networking platforms
- Perform logical configuration changes and service activations
- Support wireless migrations, technology refreshes, and new network deployments
- Troubleshoot wireless, routing, switching, and security-related issues
- Validate implementation activities and document outcomes
- Participate in maintenance windows and change management activities
- Participate in customer discovery sessions and technical review meetings
- Assist customers with troubleshooting, operational support, and issue resolution
- Gather and document technical requirements for implementation projects
- Communicate technical findings, recommendations, and project status to customers and stakeholders
- Create and maintain technical network documentation
- Document RF survey findings, wireless designs, recommendations, as-built documentation, and implementation records
- Maintain operational standards, engineering procedures, and best practices
Requirements
What you’ll need- 2-3 years of experience performing wireless engineering, RF design, site surveys, or enterprise network implementation
- Working knowledge of Wi-Fi fundamentals and RF concepts
- Working knowledge of TCP/IP, DNS, DHCP, VLANs, routing and switching, and wireless security
- Experience supporting cloud-managed networking platforms
- Strong troubleshooting and analytical skills
- Strong verbal and written communication skills
- Ability to work independently and within a team environment
- Ability to manage multiple concurrent customer-facing projects
- Required ECSE Design (Ekahau Certified Solutions Engineer) certification
- Required CWNA (Certified Wireless Network Administrator) certification
- Ability to travel as required to customer locations
- Ability to perform on-site survey and implementation activities, including standing, walking, lifting network equipment, and accessing network infrastructure in customer environments
- Preferred: CCNA, CWDP, Cisco Meraki Solutions Specialist (CMSS), Aruba Networking Certification, Juniper Mist Certification, and Ruckus Wireless Certification
- Preferred experience with Ekahau wireless design and survey tools, SD-WAN technologies, wireless site surveys and network assessments, and hospitality, enterprise, retail, healthcare, or large-campus wireless environments
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- 40-hour work week
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