Support Specialist jobs in United States

Explore 17 matching jobs.

AT&T

Network Technology Support Specialist

AT&T

Posted: 10/21/2026
CloudDNSSwitchingTCP/IP
Guardant Health

Patient Navigation Specialist

Guardant Health

Posted: 10/21/2026
SFDC
Guardant Health

Patient Navigation Specialist

Guardant Health

Posted: 10/21/2026
SFDC
Emory University

Academic Technology Specialist II – AV Support

Emory University

Posted: 10/20/2026
Oregon Department of Human Services

Direct Support Crisis Specialist

Oregon Department of Human Services

Posted: 10/19/2026
Lely

Farm Management Support Business Team Specialist

Lely

Posted: 10/16/2026
Cloud
General Dynamics Information Technology

Child Support Systems APD, Budget Review Specialist

General Dynamics Information Technology

Posted: 10/15/2026
SDLC
General Dynamics Information Technology

Child Support Systems Certification Specialist

General Dynamics Information Technology

Posted: 10/10/2026
General Dynamics Information Technology

Child Support Systems APD, Budget Review Specialist

General Dynamics Information Technology

Posted: 10/10/2026
SDLC
Beth Israel Lahey Health

Recovery Specialist – Transitional Support Services

Beth Israel Lahey Health

Posted: 10/5/2026
Boeing

Fleet Support Program Specialist

Boeing

Posted: 10/2/2026
Boeing

Fleet Support Program Specialist

Boeing

Posted: 10/2/2026
AIP Publishing

Senior Support Solutions Specialist

AIP Publishing

Posted: 9/29/2026
Azure
Protomiq

Support/Deployment Specialist, Tier 1

Protomiq

Posted: 9/29/2026
Pathstream

Senior Learner Support, Outreach Specialist

Pathstream

Posted: 9/28/2026
Emory University

Academic Technology Specialist II – AV Support

Emory University

Posted: 9/22/2026
CACI International Inc

Fire Support Sensor Integration Specialist

CACI International Inc

Posted: 9/18/2026
Alliance Health

Provider Support Line Specialist

Alliance Health

Posted: 9/16/2026
AT&T

Network Technology Support Specialist

AT&T
Posted 10/21/2026full-timeDallas • Texas • United StatesJuniorMid-Level💰 $77,800 - $130,800 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in wireless engineering, RF design, and site surveys, with a strong focus on troubleshooting, network optimization, and customer engagement. Proficient in configuring and maintaining cloud-managed networking platforms while adhering to operational standards and best practices.

Highest-signal resume keywords
Wireless Engineering ExperienceRF Design and Site SurveysEkahau Certified Solutions Engineer (ECSE)Certified Wireless Network Administrator (CWNA)Cloud-Managed Networking Platforms Support

Tech Stack

Tools & technologies
CloudDNSSwitchingTCP/IP

About the role

Key responsibilities & impact
  • Conduct wireless site surveys and collect RF performance data
  • Assist with predictive and on-site RF surveys using Ekahau
  • Perform wireless coverage validation and signal analysis
  • Support wireless design development, validation, and optimization
  • Assist with wireless capacity planning and access point placement recommendations
  • Identify and troubleshoot RF interference, coverage, and performance issues
  • Support post-installation wireless optimization
  • Participate in design reviews and implementation planning sessions
  • Configure, deploy, and maintain enterprise networking infrastructure
  • Support Cisco Meraki, Aruba Central, Juniper Mist, and Ruckus cloud-managed networking platforms
  • Perform logical configuration changes and service activations
  • Support wireless migrations, technology refreshes, and new network deployments
  • Troubleshoot wireless, routing, switching, and security-related issues
  • Validate implementation activities and document outcomes
  • Participate in maintenance windows and change management activities
  • Participate in customer discovery sessions and technical review meetings
  • Assist customers with troubleshooting, operational support, and issue resolution
  • Gather and document technical requirements for implementation projects
  • Communicate technical findings, recommendations, and project status to customers and stakeholders
  • Create and maintain technical network documentation
  • Document RF survey findings, wireless designs, recommendations, as-built documentation, and implementation records
  • Maintain operational standards, engineering procedures, and best practices

Requirements

What you’ll need
  • 2-3 years of experience performing wireless engineering, RF design, site surveys, or enterprise network implementation
  • Working knowledge of Wi-Fi fundamentals and RF concepts
  • Working knowledge of TCP/IP, DNS, DHCP, VLANs, routing and switching, and wireless security
  • Experience supporting cloud-managed networking platforms
  • Strong troubleshooting and analytical skills
  • Strong verbal and written communication skills
  • Ability to work independently and within a team environment
  • Ability to manage multiple concurrent customer-facing projects
  • Required ECSE Design (Ekahau Certified Solutions Engineer) certification
  • Required CWNA (Certified Wireless Network Administrator) certification
  • Ability to travel as required to customer locations
  • Ability to perform on-site survey and implementation activities, including standing, walking, lifting network equipment, and accessing network infrastructure in customer environments
  • Preferred: CCNA, CWDP, Cisco Meraki Solutions Specialist (CMSS), Aruba Networking Certification, Juniper Mist Certification, and Ruckus Wireless Certification
  • Preferred experience with Ekahau wireless design and survey tools, SD-WAN technologies, wireless site surveys and network assessments, and hospitality, enterprise, retail, healthcare, or large-campus wireless environments

Benefits

Comp & perks
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
  • 40-hour work week

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Wi-Fi FundamentalsRF ConceptsTCP/IPDNSDHCPVLANsRouting and SwitchingWireless SecurityTroubleshootingNetwork Optimization
Soft Skills
Strong Verbal CommunicationStrong Written CommunicationAnalytical SkillsTeam CollaborationProject Management
Tools & Technologies
EkahauCisco MerakiAruba CentralJuniper MistRuckus Networking Platforms
Certifications & Qualifications
ECSE DesignCWNACCNACWDPCisco Meraki Solutions Specialist (CMSS)Aruba Networking CertificationJuniper Mist CertificationRuckus Wireless Certification
Industry Keywords
Wireless Site SurveysNetwork AssessmentsHospitality Wireless EnvironmentsEnterprise Wireless EnvironmentsRetail Wireless EnvironmentsHealthcare Wireless EnvironmentsLarge-Campus Wireless Environments