AT&T

Data Analyst

• Support the administration, maintenance, and enhancement of enterprise project management applications
• Manage user access, roles, permissions, and account updates in accordance with established governance processes
• Troubleshoot application issues and collaborate with stakeholders to resolve user concerns
• Gather, document, and validate business and functional requirements
• Create and refine user stories, acceptance criteria, and process documentation
• Leverage approved AI-enabled tools to improve requirements gathering, stakeholder input analysis, and backlog refinement
• Support Agile ceremonies, sprint planning, backlog management, and requirements clarification activities
• Develop and maintain standardized project workflows, templates, schedules, dependencies, milestones, and automation logic
• Identify opportunities to streamline business processes and improve operational efficiency
• Assist with workflow optimization initiatives that enhance project visibility and execution
• Create UAT test plans, test cases, traceability matrices, and edge-case scenarios
• Coordinate User Acceptance Testing (UAT) activities with business stakeholders
• Document defects, track issues, and support resolution efforts
• Validate AI-assisted deliverables and testing artifacts to ensure accuracy and business alignment
• Develop and maintain Power Automate flows and other Power Platform solutions that reduce manual effort and improve productivity
• Monitor system performance, user feedback, enhancement requests, and recurring issues
• Escalate risks, trends, and improvement opportunities to senior team members when appropriate
• Create release notes, training materials, communications, and user documentation
• Support application rollouts and adoption initiatives
• Assist in developing training videos and end-user support resources

Senior Data Analyst

Manager

• Support the Store Manager in daily operations
• Drive sales and ensure exceptional customer service
• Optimize operational efficiency to achieve store performance goals
• Oversee all aspects of daily retail store operations with the Store Manager
• Assist with merchandising and product launches
• Help meet and exceed sales objectives
• Ensure customers receive an extraordinary experience with products and services
• Perform outreach and promotional activities, including off-site events as needed
• Coach and develop a team of retail sales consultants to meet sales and service goals

Assistant Store Manager

Outside Sales

• Bring customized, white glove experiences directly into customers’ homes
• Represent AT&T as the face and voice to customers
• Work independently at scheduled appointments provided by AT&T
• Close sales by offering hands-on demos, Wi-Fi assessments, tech delivery, and issue resolutions
• Connect with existing customers and engage with warm prospects daily
• Use negotiation and communication skills to make sales
• Attend paid training and participate in coaching, mentoring, and ongoing learning

Field Sales Representative

Brand Designer

• Lead the strategy, development, and execution of brand assets, identity systems, and digital experiences advancing the global brand
• Shape and activate the broader brand design vision through creative work
• Translate business objectives, customer needs, and market insights into high-impact creative solutions
• Drive optimization and stewardship of the brand identity system across channels, platforms, and touchpoints
• Set and uphold standards for design excellence through concepts, creative direction, and execution
• Lead projects from brief through delivery, managing scope, timelines, budgets, production, and business outcomes
• Develop creative briefs and brand guidelines
• Build cross-functional relationships and serve as a strategic creative partner to stakeholders, including senior executives
• Present ideas and design solutions and contribute to critiques, workshops, and team development through mentorship
• Leverage emerging tools and technologies, including AI-enabled workflows, to improve speed, scale, and efficiency while maintaining creative integrity
• Report to the AVP, Head of Brand Design

Brand Design Director

Sales

• Own a defined local geography and create new business with small and mid-sized companies
• Prospect through cold calling, door knocking, email, referrals, networking, local market research, and in-person meetings
• Meet business owners and decision-makers to identify challenges and position appropriate AT&T solutions
• Build a consistent customer outreach process, qualify prospects, schedule meetings, and advance opportunities through the sales process
• Manage a defined geographic territory, prioritize target accounts, understand local business needs, and execute a market plan supporting quota attainment
• Sell AT&T solutions across wireless, fiber, internet, voice, software defined networking, and cybersecurity
• Engage small and mid-sized businesses across retail, professional services, healthcare, construction, logistics, hospitality, and local multi-site operators
• Manage the full sales cycle from prospecting and discovery through proposal, negotiation, close, implementation handoff, and follow-up
• Maintain accurate CRM records of calls, visits, appointments, opportunities, next steps, and forecast updates
• Balance field customer meetings with collaboration from the assigned office location

Business Sales Representative – Territory Accounts

Technician

• Work independently at customers’ homes and businesses as a trusted expert.
• Install the latest technology for high-speed broadband, Wi-Fi, and voice services.
• Put in new lines, climb ladders, plug in and activate Wi-Fi networks.
• Solve installation and service-related problems.
• Meet new people and connect customers to essential services.
• Continue learning and growing through training and career paths.

Installation Technician

• Bring customized, white glove experiences directly to customers’ homes
• Introduce AT&T’s latest technology and services
• Work independently to deliver personalized sales interactions at scheduled appointments
• Close deals through hands-on demos, Wi-Fi assessments, tech delivery, and issue resolutions
• Connect with existing customers through scheduled appointments and engage warm prospects
• Use negotiation and communication skills to make sales
• Meet sales goals and customer timelines

Call Center Representative

• Handle customer interactions through calls, chats, and emails
• Identify upselling opportunities and close deals to reach sales and commission targets
• Resolve service, billing, payment, and collections issues accurately
• Explain bills and product features clearly
• Troubleshoot basic problems and seek higher support when needed
• Build customer confidence and loyalty by resolving issues
• Support customer inquiries, including technical issues
• Provide customer acquisition, sales, service, and retention solutions
• Complete training on AT&T technology, devices, products, services, and promotions

Call Center Sales Representative

• Deliver customized, white glove sales experiences directly in customers’ homes
• Work independently at scheduled customer appointments provided by AT&T
• Introduce and sell AT&T technology and services
• Offer hands-on demonstrations, Wi-Fi assessments, tech delivery, and issue resolutions
• Connect with existing customers daily and engage warm prospects
• Negotiate, communicate, pivot smoothly, and close sales
• Meet or exceed sales goals and targets

Bilingual Spanish Field Sales Representative

• Bring customized, white glove sales experiences directly to customers’ homes
• Work independently at scheduled customer appointments provided by AT&T
• Introduce and sell AT&T technology and services
• Conduct hands-on demos and Wi-Fi assessments
• Deliver technology and resolve customer issues
• Connect with existing customers and engage warm prospects
• Negotiate, pivot, and close sales
• Attend paid training and participate in coaching, mentoring, and ongoing learning

Account Executive

• Use a consultative sales approach on the sales floor
• Guide customers through product and service options
• Create meaningful customer connections using personalized sales expertise
• Meet sales targets and earn commissions through AT&T products and services
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work scheduled hours between 9am and 9pm, including weekends
• Stay current with evolving technology and customer-service practices

Retail Sales Consultant

Artificial Intelligence

• Operate, maintain, and optimize Firewall Platforms
• Drive Firewall policy quality and consistency across a complex global environment
• Implement firewall rules to mitigate risk, harden perimeter defenses, and protect systems, infrastructure, and customer data
• Own day-to-day firewall policy operations, management, tuning, cleanup, insertions, removals, and hardware decommissions
• Execute approved firewall policy changes through defined change processes
• Validate and document changes, perform post-change verification, and ensure intended outcomes
• Troubleshoot connectivity, security policy issues, outages, and security incidents
• Collaborate with architecture, engineering, operations, IT, network, and business teams
• Identify and drive automation and AI opportunities using AT&T-managed AI tooling
• Perform risk assessments and develop mitigation strategies to reduce attack surface exposure
• Provide technical support for security-related rollouts, issues, and cyber-related projects
• Complete onboarding, mentoring, coaching, proficiency checks, and shadowing
• Earn authorization to independently execute Firewall policy changes and participate in an on-call rotation with AT&T’s Global Technology Operations Center
• Deliver Firewall policy updates, removals, monitoring/soak, and incident troubleshooting at enterprise scale
• Introduce and mature AI-assisted operations
• Contribute documentation, playbooks, runbooks, process improvements, and audit-ready policy lifecycle practices
• Lead critical, high-impact cybersecurity projects and mentor others

Principal Cybersecurity Engineer – Firewall Policy Implementation, Artificial Intelligence (AI) Experienced

• Bring customized, white glove experiences directly to customers’ homes
• Introduce AT&T’s latest technology and services
• Work independently as the face and voice of AT&T
• Deliver personalized sales interactions at scheduled appointments provided by AT&T
• Close sales by offering hands-on demos, Wi-Fi assessments, tech delivery, and issue resolutions
• Connect with existing customers daily and engage warm prospects
• Use negotiation and communication skills to make sales
• Upsell products and services to enhance customer value and satisfaction
• Drive to customer appointments using a company vehicle for official business use

• Bring customized, white glove experiences directly to customers’ homes
• Represent AT&T during scheduled customer appointments
• Introduce and sell the latest technology and services
• Deliver personalized sales interactions
• Close sales through hands-on demos, Wi-Fi assessments, tech delivery, and issue resolution
• Connect with existing customers and engage warm prospects
• Use negotiation and communication skills to make sales
• Meet sales goals and targets
• Work independently in the field

• Partner with a store manager to oversee all aspects of daily retail store operations
• Assist with merchandising and product launches
• Help meet and exceed sales objectives
• Ensure customers receive an extraordinary experience with products and services
• Perform outreach and promotional activities, including off-site events as needed
• Coach a team of retail sales consultants to meet sales and service goals