AT&T

Principal

• Analyze market, product, and channel performance to identify opportunities, trends, risks, and emerging drivers of attainment
• Develop executive-ready insights explaining how customer acquisition, retention, traffic, conversion, and other metrics influence results
• Translate complex analytical findings into concise, decision-ready recommendations for market leadership
• Support weekly, monthly, and quarterly business reviews with actionable insights and performance narratives
• Monitor performance against Budget, Forecast, and other operating plans across products, channels, and markets
• Develop reporting and performance views connecting attainment results to underlying business drivers
• Establish performance management routines improving visibility, accountability, and decision-making across leadership teams
• Identify emerging trends and risks affecting current-quarter and future attainment
• Analyze channel-level drivers including traffic, conversion, productivity, churn, offer effectiveness, and sales mix
• Evaluate promotions, pricing actions, marketing investments, and go-to-market initiatives
• Build drivers-based forecasts, waterfall analyses, and performance attribution views quantifying impacts on gross adds, disconnects, and net add attainment
• Identify channels, initiatives, and operational factors contributing to forecast changes and performance outcomes, and recommend improvements
• Partner with Pricing, Offers, Marketing, Go-to-Market, and Forecasting teams to identify and evaluate opportunities
• Assess expected volume impact, execution requirements, timing considerations, and implementation dependencies
• Prepare markets and partner organizations for execution by aligning stakeholders around priorities, deployment timelines, and expected outcomes
• Maintain visibility into critical milestones, launch readiness requirements, and decision deadlines
• Leverage AI-enabled analytics, automation, and advanced analytical techniques to accelerate insight generation and improve decision-making
• Partner with Data & Technology teams to enhance reporting tools, dashboards, forecasting inputs, and decision-support capabilities
• Develop scalable analytical frameworks and ensure data accuracy, consistency, and integrity
• Serve as an AI champion by identifying workflow automation and productivity opportunities through responsible AI adoption

Principal Market Development

Manager

• Oversee all aspects of the daily operation of a retail store with the store manager
• Assist with merchandising and product launches
• Help meet and exceed sales objectives
• Ensure customers receive an extraordinary experience with AT&T products and services
• Perform outreach and promotional activities, including off-site events as needed
• Coach a team of retail sales consultants to meet sales and service goals
• Manage and develop the store team
• Collaborate with key stakeholders on initiatives beyond store walls

Assistant Store Manager

Account Executive

• Use a consultative sales approach to guide customers through product and service options
• Create meaningful connections with customers through personalized sales expertise
• Meet sales targets using AT&T's suite of products, devices, and services
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work on the retail sales floor and adapt to evolving technology and customer needs

Retail Sales Consultant

• Use a consultative sales approach on the sales floor
• Guide customers through product and service options
• Create meaningful connections with customers using personalized sales expertise
• Meet sales targets and earn uncapped commission
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work scheduled hours between 9am-9pm, including weekends

• Create meaningful connections with every customer using personalized sales expertise
• Meet sales targets and earn commissions through AT&T products and services
• Guide customers through product and service options using a consultative sales approach
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work scheduled shifts between 9am-9pm, including weekends
• Stay current with evolving technology and changing ways of working

Bilingual Spanish Retail Sales Consultant

• Use a consultative sales approach on the sales floor
• Guide customers through product and service options
• Create meaningful customer connections through personalized sales expertise
• Meet sales targets and earn commissions using AT&T products and services
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work scheduled shifts between 9am-9pm, including weekends

Sales

• Own a defined local geography and create new business with small and mid-sized companies
• Prospect for new business through cold calling, door knocking, email, referrals, networking, and local market research
• Set appointments, qualify prospects, and build a consistent sales pipeline
• Manage a defined geographic territory and execute a market plan supporting quota attainment
• Position AT&T solutions across wireless, fiber, internet, voice, software-defined networking, and cybersecurity
• Engage small and mid-sized businesses across multiple vertical industries
• Manage the full sales cycle from prospecting and discovery through proposal, negotiation, close, implementation handoff, and follow-up
• Record calls, visits, appointments, opportunities, next steps, and forecast updates in CRM
• Conduct customer meetings primarily at customer locations
• Collaborate with the sales team from the assigned office when not in the field

Business Sales Representative – Territory Accounts

• Deliver personalized sales interactions at scheduled customer appointments in their homes
• Introduce AT&T technology and services
• Offer hands-on demonstrations, Wi-Fi assessments, tech delivery, and issue resolutions
• Close sales and meet or exceed sales goals
• Connect with existing customers through scheduled appointments and engage warm prospects
• Work independently in the field as the face and voice of AT&T
• Drive a company vehicle for official business use

Senior In Home Sales Expert

• Create meaningful customer connections through personalized sales expertise
• Meet sales targets and earn commission using AT&T products and services
• Stay current on data, entertainment technology, and devices
• Understand customer needs and recommend suitable products
• Educate and engage customers through product demonstrations
• Provide prompt and courteous customer service
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Open and close the store according to written procedures
• Submit transaction journals daily
• Assist with inventory maintenance
• Work consultatively with customers on the sales floor

Call Center Representative

• Serve as the voice of AT&T, a global communications and technology company
• Handle customer interactions through calls, chats, and emails
• Identify upselling opportunities and close deals to meet sales and commission targets
• Resolve service, billing, payment, and collections issues
• Explain bills and product features clearly
• Troubleshoot basic problems and escalate for higher support when needed
• Build customer confidence and loyalty by resolving issues
• Support customer inquiries, including technical issues
• Provide customer acquisition, sales, service, and retention solutions
• Complete paid training on AT&T technology, devices, products, services, and promotions

Call Center Sales Representative

• Use a consultative sales approach on the sales floor
• Guide customers through product and service options
• Create meaningful customer connections through personalized sales expertise
• Meet sales targets and earn commission through AT&T products and services
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work scheduled shifts between 9am-9pm, including weekends

Supply Chain

• Conduct data-driven analysis to support inventory, demand, and supply planning activities.
• Develop, maintain, and analyze forecasts to improve planning accuracy and support business objectives.
• Generate SKU-level demand forecasts and purchase planning recommendations.
• Identify trends, risks, and opportunities by analyzing large data sets and supply chain metrics.
• Provide insights and reporting to support strategic and operational decision-making.
• Develop and implement inventory management strategies supporting service levels and operational goals.
• Monitor inventory performance and maintain appropriate inventory levels across multiple product categories.
• Manage inventory turnover and recommend actions to optimize working capital.
• Partner with stakeholders on inventory allocation and distribution.
• Support efforts to reduce excess and obsolete inventory while improving product availability.
• Build and maintain supplier partnerships.
• Monitor supplier performance, delivery commitments, and service quality.
• Collaborate with suppliers to resolve issues and drive continuous improvement.
• Support supplier planning discussions concerning demand, capacity, and inventory availability.
• Partner with Procurement, Production, Finance, Sales, Operations, and other stakeholders.
• Support integrated business planning with supply chain insights and recommendations.
• Facilitate communication between internal teams and external suppliers.
• Participate in strategic planning initiatives.
• Coordinate logistics and distribution activities.
• Monitor transportation and fulfillment performance.
• Identify process streamlining and supply chain efficiency opportunities.
• Support continuous improvement through data analysis, root-cause investigation, and process optimization.
• Recommend and implement solutions to improve operational performance and reduce costs.
• Lead moderate-sized projects or contribute to larger strategic initiatives delivering measurable business value.
• Operate independently with regular interaction and exposure to senior leadership.

Senior Supply Chain Planning Analyst

• Own a defined local geography and create new business with small and mid-sized companies
• Prospect for new business through cold calling, door knocking, email, referrals, networking, and local market research
• Meet business owners and decision-makers to identify challenges and position appropriate AT&T solutions
• Set appointments, qualify prospects, schedule customer meetings, and advance opportunities through the sales process
• Manage a defined geographic territory, prioritize target accounts, understand local business needs, and execute a market plan supporting quota attainment
• Sell AT&T solutions across wireless, fiber, internet, voice, software-defined networking, and cybersecurity
• Engage small and mid-sized businesses across retail, professional services, healthcare, construction, logistics, hospitality, and local multi-site operators
• Manage the full sales cycle from prospecting and discovery through proposal, negotiation, close, implementation handoff, and follow-up
• Maintain accurate CRM activity, including calls, visits, appointments, opportunities, next steps, and forecast updates
• Balance field customer meetings with collaboration from the assigned office location

• Partner with a store manager to oversee all aspects of the daily operation of a retail store
• Assist with merchandising and product launches
• Help meet and exceed sales objectives
• Ensure customers receive an extraordinary experience with AT&T products and services
• Coach a team of retail sales consultants to ensure they meet sales and service goals
• Oversee store operations and help manage and develop the team

Assistant Manager

• Partner with a store manager to oversee all aspects of the daily operation of a retail store
• Assist with merchandising and product launches
• Help meet and exceed sales objectives
• Ensure customers receive an extraordinary experience with AT&T products and services
• Perform outreach and promotional activities, including off-site events as needed
• Coach a team of retail sales consultants to ensure they meet sales and service goals
• Help oversee store operations and manage and develop a team

Principal Market Development

Assistant Store Manager

Retail Sales Consultant

Retail Sales Consultant

Bilingual Spanish Retail Sales Consultant

Retail Sales Consultant

Business Sales Representative – Territory Accounts

Senior In Home Sales Expert

Bilingual Spanish Retail Sales Consultant

Call Center Sales Representative

Retail Sales Consultant

Senior Supply Chain Planning Analyst

Business Sales Representative – Territory Accounts

Assistant Manager

Assistant Retail Store Manager