Aveanna Healthcare

Care Navigator

Aveanna Healthcare
Posted 10/20/2026full-timeNewark • United StatesMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business development strategies and relationship management within the healthcare sector, focusing on driving revenue growth and ensuring exceptional customer service. Proficient in maintaining compliance with HIPAA regulations while effectively engaging with healthcare professionals and community members.

Highest-signal resume keywords
Business Development StrategyRelationship ManagementCustomer Service ExcellenceHIPAA ComplianceMicrosoft Office Proficiency

About the role

Key responsibilities & impact
  • Develop business development strategy, goals, and plans supporting location budgets; evaluate development activity results and effectiveness
  • Support growth activities and establish strong relationships with new and existing referral sources
  • Participate in community education functions and events impacting or supporting the medically fragile pediatric and private duty community
  • Conduct ongoing meetings with physicians, clinic office managers, case managers, and other health professionals to build trusted relationships and understanding of Aveanna’s services
  • Monitor referral satisfaction to ensure Aveanna is a provider of choice
  • Provide feedback to location leadership and participate in creating solutions to address concerns
  • Meet or exceed quarterly and annual business growth goals for the specified territory
  • Maintain timely submission of call documentation, account contacts, patient referral documents, account profiles, and expense reports
  • Represent Aveanna in business development activities with physicians, hospitals, rehab facilities, specialty care clinics, and other health-related institutions
  • Support ongoing education of patients, hospital staff, physicians, and community members
  • Ensure patient and family service expectations are met or exceeded with referral sources
  • Drive revenue growth and partner with location management to ensure sustainable growth and contribution

Requirements

What you’ll need
  • Bachelor’s degree in business, Healthcare, or related field; equivalent work experience may be substituted in lieu of degree
  • Must have a valid driver’s license and driving record that meet company standards
  • Proficient in Microsoft suite of products including Outlook, Word and Excel
  • Highly motivated, results driven, and able to develop and build strong, lasting professional relationships
  • Dependable, reliable, and takes the initiative to strive for excellence
  • Committed to creating and delivering exceptional customer service
  • Able to influence effectively
  • Positively contributes to the achievement of Aveanna’s goals
  • Able to solve problems by making effective decisions
  • Understands and is committed to maintaining confidentiality and adhering to HIPAA regulations
  • Adept at multi-tasking, prioritizing workload, and willing to be flexible and change priorities at a moment’s notice
  • Must be able to speak, write, read and understand English
  • Must be able to travel; company does not provide vehicles or transportation
  • Occasional lifting, carrying, pushing and pulling of 25 pounds
  • Prolonged walking, standing, bending, kneeling, reaching, twisting
  • Must be able to sit and climb stairs
  • Must have visual and hearing acuity
  • Must have strong sense of smell and touch
  • Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions
  • Possible exposure to blood, bodily fluids and infectious diseases

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business DevelopmentHealthcare KnowledgeCall DocumentationPatient Referral ManagementAccount Management
Soft Skills
Highly MotivatedResults DrivenProblem SolvingEffective InfluenceDependable
Tools & Technologies
Microsoft OutlookMicrosoft WordMicrosoft Excel
Industry Keywords
Medically Fragile Pediatric CareReferral SourcesCommunity EducationHealthcare InstitutionsPatient Satisfaction