Bank of America

Risk

• Support data and technology requests, complex reporting and analysis, and modeling to manage risk and minimize credit and operating losses
• Review and analyze portfolio trends
• Support development of complex databases or queries to extract data
• Support production of data for internal and external reporting needs
• Work with Technology to implement changes supporting ongoing data needs
• Develop and execute reporting for Risk and business partners to identify and manage risk
• Analyze data design, portfolio trends, loss trends, and portfolio dynamics
• Provide analytical support for product strategic initiatives across Risk functions and lines of business
• Participate in developing database production processes and performance reports for senior management
• Respond to complex ad-hoc information requests from internal and external parties
• Support cross-functional efforts to remediate data quality issues
• Monitor control outputs and investigate alerts
• Identify and analyze emerging credit risks
• Support independent review and constructive challenge of proposed credit strategy changes
• Evaluate strategy and portfolio performance, identify key drivers, and highlight risk-management opportunities
• Execute recurring credit risk management processes, including portfolio reviews, risk assessments, and governance routines
• Develop and maintain monitoring for credit risk performance and emerging trends
• Synthesize analysis into insights, recommendations, and presentation materials for risk forums and senior stakeholders
• Partner with Risk, Product, Finance, Compliance, and other functions
• Build expertise in credit risk principles, portfolio management, and independent challenge

Risk Analysis Specialist II

Analyst

• Perform complex analysis to improve portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions
• Apply knowledge of multiple business and technical-related topics
• Independently drive strategic improvements, large-scale projects, and initiatives
• Work with business counterparts within the Line of Business and partner organizations, including Risk and Product teams
• Support reporting and analytics for the OMRA organization within RCO
• Advance performance and workflow optimization through advanced business intelligence dashboards
• Coordinate requirements with senior leaders and performance managers across RCO
• Lead dashboard development efforts

Cons Prod Strategic Analyst IV

General

• Manage and prioritize multiple team tasks and assignments
• Track tasks and tickets and ensure enterprise service level agreements are met
• Participate in defect, incident, problem, and change review meetings and release activities
• Provide escalation support and leadership for high-priority incident triage and consulting engagements
• Perform team-member responsibilities for applicable teams
• Establish alerts, monitoring, dashboards, and processes for new projects and initiatives
• Participate in resource interviews and onboarding
• Perform access reviews and compliance activities
• Serve as a delegate for administrative processes
• Create on-call rotation schedules and ensure support during off-hours, weekends, and release windows
• Manage backup, recovery, and disaster recovery processes
• Administer and maintain MongoDB production environments
• Design and implement MongoDB sharded clusters and replica sets
• Define data models and schema designs aligned with application requirements and performance goals
• Optimize database performance through query tuning, indexing strategies, and execution plan analysis
• Monitor system performance and conduct capacity planning
• Troubleshoot database performance issues, replication errors, and production incidents
• Provide leadership, mentorship, and direction to team members
• Communicate results to senior management and Line of Business partners

Technology Services Lead

• Execute marketing and servicing email campaigns within Bank of America's Email Channel
• Manage campaign execution and project work
• Provide strategic thinking in a highly regulated, critical, and visible channel
• Lead cross-functional work teams
• Work independently and in large group settings
• Handle multiple assignments concurrently
• Review email accuracy throughout the execution process
• Use coding and/or metadata management to support platforms and operations
• Provide technical direction and input into platform design
• Interact with managers and enterprise partners to identify, research, analyze, and resolve complex problems
• Develop significant process enhancements
• Translate business needs into technical requirements
• Ensure systems support conforms to business needs and specifications

Senior Market Info Specialist

Operations

• Develop and maintain volume forecasting, capacity planning, and resource optimization models
• Partner routinely with Front Line Units (FLUs) to ensure model accuracy
• Conduct routine model production and performance presentations with executive leadership
• Evaluate new opportunities and implement enhancements to capacity model inputs, processes, and outputs
• Assist in driving volume and capacity modeling consistency and innovation across the team
• Modernize existing volume forecasting and capacity models using advanced predictive modeling, simulation, and optimization techniques
• Help with documentation and efforts to adhere to Model Risk Management (MRM) guidelines
• Support optimal staffing levels across Global Operations
• Work with the Data & Modeling - Resource Analytics team in Global Operations Data, Reporting & Operations Management

Quantitative Operations Associate – Volume & Capacity Modeler

• Perform complex analysis and modeling to minimize loss exposure and negative customer impacts
• Create and update business rules to minimize false-positive commercial fraud alerts
• Improve the efficiency and effectiveness of the Center of Excellence alert review process
• Manage multiple ongoing initiatives by attending project calls, understanding commercial fraud needs, providing requirements, and tracking project status
• Analyze alerts daily using pattern-matching and trending techniques
• Query and analyze data for ad hoc requirements and generate team reports
• Work with technology teams on requirements, testing, and implementation of process improvements and automation
• Ensure data accuracy, completeness, and fitness through testing procedures and data controls
• Develop and execute Enterprise Data Management policies and standards
• Manage data-related incidents, inquiries, controls, breaches, and escalations
• Partner with business and technology functions on business and functional requirements
• Recommend data-driven actions to achieve business outcomes
• Analyze financial models, market data, financial data, and portfolio trends
• Coordinate product performance reports and updates for senior management

Cons Prod Strat Analyst III – Global Payment Operations, Fraud Analytics

• Perform moderately complex transaction processing and reconciliation with medium to large monetary impact
• Respond to client inquiries through numerous channels to support operational efficiency and quality client service
• Analyze and resolve moderately complex transactions requiring escalations and exceptions
• Identify risk and opportunities for process improvements
• Review and validate transaction requests and supporting documentation, resolve gaps, and execute transaction processing
• Research and resolve regulatory risk points, data discrepancies, and missing documentation errors
• Respond to requestor and internal partner inquiries about account servicing, transaction status, and documentation requirements
• Understand end-to-end process flows, controls, risks, and upstream/downstream operational impacts
• Assist in training less experienced team members

Transaction Management Ops Analyst, SBL, 529 Account Servicing

Banker

• Engage clients in the lobby and educate them about self-service resources
• Assist clients with mobile banking, online banking, and ATM transactions
• Accurately and efficiently process cash transactions
• Conduct in-depth conversations to understand clients’ financial and life priorities
• Connect clients with solutions that meet their financial goals
• Execute the bank’s risk culture and pursue operational excellence
• Build relationships with clients to meet financial needs
• Follow established processes, guidelines, laws, and regulations
• Partner with small business, lending, and investment experts
• Manage financial center traffic, appointments, and outbound calls
• Drive the client experience
• Manage cash responsibilities

Relationship Banker

Engineer

• Lead story refinement and deliver requirements through the delivery lifecycle
• Code complex solutions to integrate, clean, transform, and control data
• Build data transformation processes, data structures, metadata, data quality controls, dependencies, and workload management
• Assemble complex data sets and communicate deployment information
• Document system requirements and collaborate with development teams on data requirements and feasibility
• Lead testing teams, develop test plans, analyze test reports, identify issues, and lead triage
• Close gaps in data management standards with technology partners and stakeholders
• Lead complex technology projects, ensuring on-time delivery, release-process adherence, and risk management
• Define and build data pipelines for data-informed decision making
• Mentor Data Engineers and monitor key performance indicators and internal controls
• Design and implement real-time pipelines using Apache Flink and Confluent Kafka
• Transform legacy batch and RDBMS workflows into event-driven streaming architectures
• Build and optimize streaming ingestion, transformation, and enrichment pipelines
• Develop and maintain Apache Iceberg data lakehouse tables
• Ensure data quality, reconciliation, and consistency across streaming and batch systems
• Optimize streaming-job performance, state management, checkpointing, and scalability
• Design partitioning, schema evolution, and storage strategies using Iceberg
• Integrate data across systems including ITSM platforms such as ServiceNow
• Collaborate with architecture and platform teams on streaming-data best practices
• Support CI/CD, deployment, and operational monitoring of streaming pipelines

Senior Data Streaming Engineer

Architect

• Participate in the development and maintenance of business and system architecture
• Conduct business information flow studies and system architecture studies
• Provide integrated systems planning and recommend technologies that enhance current systems and support corporate and business goals
• Recommend computer platforms, workstations and communication linkages for distributed and client-server processes
• Interface with business areas to align initiatives with business strategies and goals
• Create architecture roadmaps supporting product roadmaps
• Develop best practices and standardized templates
• Create solution intent and architectural vision for large, complex solutions across business and technology
• Lead high-level architecture shaping and ensure flexible, modular, adaptable designs
• Facilitate solution-driven discussions and lead complex architecture design
• Develop creative solutions through domain knowledge, practical experiments and proof-of-concepts
• Influence and direct team activities for special initiatives or operations
• Provide input on staffing, budget and personnel

Senior Architect

Backend Engineer

• Assist in the design and deployment of CTI Database Platform services aligned with enterprise architecture standards
• Develop and maintain Infrastructure-as-Code solutions, including Terraform modules and Ansible playbooks
• Enable highly complex implementations through automation and reusable deployment patterns
• Collaborate with engineering and platform teams to improve service reliability, resiliency, and efficiency
• Promote DevOps best practices, automation-first thinking, and continuous improvement
• Understand and implement database lifecycle management actions into PaaS IaC pipelines

Infrastructure Database Engineer

• Perform analytical requests, reporting and analysis, and assist with modeling activities to manage risk and minimize credit and operating losses
• Develop and execute reporting for risk and business partners to identify and manage risk
• Identify trends and manage data design, portfolio trends, loss trends, and portfolio dynamics
• Participate in product strategic initiatives affecting multiple risk functions and lines of business
• Develop database production processes and performance reports for senior management using data mining and advanced analytical techniques
• Respond to complex ad-hoc information requests from internal and external parties
• Coordinate cross-functional efforts to remediate data quality issues
• Manage control outputs and investigate alerts from control checks
• Partner with business stakeholders, application managers, and technology teams to understand processes, data requirements, architectures, and testing needs
• Design, implement, and optimize data connections enabling automated testing, analytics, and monitoring
• Lead cross-functional data quality, automation, and connectivity initiatives
• Drive process simplification, operational excellence, and continuous improvement across the data onboarding and management lifecycle
• Ensure data connectivity processes comply with governance standards, service level agreements, quality controls, and performance metrics

Risk Analysis Specialist III

Manager

• Lead and execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function
• Execute Line of Business or Enterprise Control Function processes and tools to drive adherence to enterprise-wide standards
• Support implementation of quality assurance and quality control processes through ongoing monitoring and testing of controls
• Identify issues and control improvements for remediation, and build action plans and milestones
• Drive execution of the Business Control Program and alignment with enterprise risk management standards
• Collaborate across Governance for Enforcement Action Remediation (GEAR) to identify emerging risks, strengthen controls, and promote accountability and risk awareness
• Oversee the design and effectiveness of the risk and control environment and adherence to enterprise-wide standards
• Evaluate data to identify issues and control improvements for remediation
• Identify testing automation opportunities, procedural updates, thematic trends, test script updates, and coaching opportunities
• Support research and management for regulatory exams, internal audits, monitoring, and inspection reviews
• Evaluate inspection metrics and information to support governance dashboard reporting
• Lead assessment of risk and control environment design and effectiveness
• Lead implementation of optimized controls and enhanced Quality Assurance practices supporting business continuity
• Manage and review front-line unit responses for regulatory exams, internal audits, and monitoring and inspection reviews
• Ensure data accuracy and capture relevant inspection metrics for governance dashboard reporting

Business Control Manager

• Engage clients in the lobby to educate and assist them with transactions through mobile banking, online banking, ATMs, and other self-service resources
• Accurately and efficiently process cash transactions for clients
• Conduct deep conversations to understand clients' financial and life priorities
• Connect clients with solutions that meet their financial goals
• Execute the bank's risk culture and pursue operational excellence
• Build relationships with clients to meet financial needs
• Follow established processes, guidelines, laws, and regulations
• Grow business knowledge and network by partnering with experts in small business, lending, and investments
• Manage financial center traffic, appointments, and outbound calls
• Drive the client experience
• Manage cash responsibilities
• Train at one financial center and potentially move to another location within a reasonable commuting distance based on business needs

Sales

• Lead product experts supporting Global Transaction Services in client engagements and account management
• Close complex and high-dollar deals and pursue emerging solution opportunities with strategic clients
• Participate as the product sales or industry expert in client calls
• Identify opportunities and influence solutions addressing client challenges
• Drive collaboration among product, sales, and client relationship teams
• Manage and actively pursue treasury revenue streams and product penetration across an assigned Business Banking portfolio
• Pursue client prospect opportunities outside the assigned portfolio when applicable
• Partner with Client Managers, Treasury Sales Analysts, Credit Officers, FX Trade Advisors, Global Investment Advisors, Card Managers, Trade/SCF Advisors, Liquidity Specialists, and other enterprise partners
• Drive adoption of mobile, digital, and real-time payments
• Lead strategic client dialogues using best practices, peer benchmarking, industry data analytics, and solution positioning
• Drive revenue and product growth, client calling initiatives, portfolio development, pricing, RFP/RFI responses, call preparations, and client-facing treasury presentations
• Evaluate treasury solutions using client-focused cost/benefit analysis and bank-focused profitability analysis
• Develop new client relationships and deepen existing relationships by identifying client needs
• Develop customized treasury solutions with bankers and product specialists
• Lead pricing and negotiation discussions to optimize relationship profitability and year-over-year growth
• Coach and mentor Treasury Analysts
• Work with Servicing and Implementation teams to support client needs and deliver solutions

Risk Analysis Specialist II

Cons Prod Strategic Analyst IV

Technology Services Lead

Senior Market Info Specialist

Quantitative Operations Associate – Volume & Capacity Modeler

Cons Prod Strat Analyst III – Global Payment Operations, Fraud Analytics

Transaction Management Ops Analyst, SBL, 529 Account Servicing

Relationship Banker

Senior Data Streaming Engineer

Senior Architect

Infrastructure Database Engineer

Risk Analysis Specialist III

Business Control Manager

Relationship Banker

Treasury Sales Officer II – Global Payment Solutions