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Boehringer IngelheimCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing employee lifecycle administrative tasks and leading teams in a Hire-to-Retire Shared Services environment, with a strong focus on process optimization and stakeholder engagement. Proficient in both English and German at C1 level, with a commitment to high service orientation and quality awareness.
Highest-signal resume keywords
People ManagementProject ManagementProcess TransitioningServiceNow ExperienceSuccessFactors Experience
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Manage a team responsible for employee lifecycle administrative tasks supporting employees in Germany
- Play a crucial role in transition activities from Germany to Poland
- Redesign processes for efficiency in a remote setup
- Ensure smooth knowledge transfer, documentation creation, and professional service delivery
- Manage up to 15 people according to company values and leadership principles
- Organize team administration, including shifts, task assignments, transfers, contract extensions, part-time work, salary changes, payments, leave of absence, overtime, shift work, and terminations using a Case Management System
- Deeply analyze processes, help redesign them, assess additional activities, and make decisions in critical situations
- Exchange with internal and external stakeholders and manage escalations
- Work on projects and use service-quality targets to ensure process adherence in run mode
Requirements
What you’ll need- English and German language proficiency at minimum C1 level
- Minimum 6 years of professional experience in a Hire-to-Retire Shared Services environment
- Relevant people management and/or project management record
- Experience in transitioning or transforming processes or other relevant project experience
- Distinct empathy, team spirit, accountability, intrapreneurship, and high service orientation with customer centricity
- Positive approach and ability to contribute ideas in a Speak-Up culture and participate in process optimization
- Ability to capture complex issues in a solution-oriented working style, e.g. in the HR 3-pillar model
- High quality awareness, resilience, and independence while handling changing requirements
- Preferably working experience with ServiceNow, SuccessFactors, and OpenText
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee Lifecycle ManagementProcess RedesignCase Management SystemHR 3-Pillar ModelData Analysis
Soft Skills
EmpathyTeam SpiritAccountabilityCustomer CentricityResilience
Tools & Technologies
ServiceNowSuccessFactorsOpenText
Industry Keywords
Hire-to-RetireShared ServicesProcess OptimizationKnowledge TransferProfessional Service Delivery