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Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing renewals and commercial contracts within the DACH public sector, with a strong focus on compliance, negotiation, and customer success. Proficient in utilizing CRM systems for pipeline management and forecasting while maintaining a data-driven approach to achieve ARR targets.
Highest-signal resume keywords
Fluent EnglishFluent German2+ Years Experience In RenewalsDACH Public Sector Procurement FrameworksCommercial Contract Negotiation
About the role
Key responsibilities & impact- Own and accelerate commercial success across the public sector customer base in Germany, Austria, and Switzerland
- Drive end-to-end commercial ownership of renewals, expansions, and migrations across a DACH Public Sector account portfolio
- Align renewal timelines with municipal and public sector budget cycles to ensure early outreach and predictable closures
- Manage commercial framework agreements and specialized procurement routes, tenders, and purchasing consortiums
- Lead pricing, term, and contract negotiations in accordance with public sector pricing guidelines, compliance rules, and regulatory price caps
- Negotiate with municipal administrators, procurement officers, legal teams, and IT/security leads
- Maintain forecasting accuracy and CRM pipeline hygiene in Salesforce/CPQ, identifying and mitigating at-risk renewals
- Collaborate with Customer Success, Public Sales, Legal, Finance, and RevOps to resolve escalations and execute renewal playbooks
- Manage escalations and complex renewal scenarios
Requirements
What you’ll need- Fluent English
- Fluent German
- 2+ years of experience in Renewals, Account Management, Commercial Sales, or Customer Success within B2B SaaS or technology organizations
- Demonstrated track record of managing ARR targets, commercial contracts, and public sector accounts in the DACH region
- Hands-on experience navigating DACH public administration procurement frameworks, compliance environments, and CPQ/CRM systems
- Strong commercial mindset with a proven track record of target achievement, value-based negotiation, and proactive ARR retention
- Deep understanding of DACH public sector purchasing procedures, formal tender processes, framework agreements, and municipal budget planning timelines
- Confidence leading negotiations with procurement executives, administrative directors, legal counsel, and public authority leaders
- Data-driven approach to forecasting, pipeline tracking, and navigating strict organizational pricing policies or contractual uplift caps
- Ability to stay composed and solution-oriented during prolonged public administration review cycles and complex contract escalations
- Eligibility to work in Germany
Benefits
Comp & perks- Flexible hours
- 33 vacation days
- Parental leave support
- Access to Open Up
- Corporate discounts
- Wellbeing and fitness benefits
- Virtual events
- Collaborative team activities
- Opportunities for local meet-ups
- Tech equipment
- Referral bonuses
- Individual development budget
- Dog-friendly HQ
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Renewals ManagementAccount ManagementCommercial SalesCustomer SuccessData-Driven ForecastingValue-Based NegotiationARR Target ManagementPipeline TrackingContractual Uplift CapsPublic Sector Pricing Guidelines
Soft Skills
Solution-OrientedComposed Under PressureProactive Approach
Tools & Technologies
SalesforceCPQ Systems
Industry Keywords
DACH RegionPublic Sector AccountsFramework AgreementsMunicipal Budget PlanningFormal Tender Processes