Caterpillar Inc.

Manager

• Develop, implement, monitor, and optimize quality assurance processes
• Ensure final products and services comply with quality standards and regulatory requirements
• Communicate adherence to client requirements and product or service specifications
• Ensure customer expectations are met and achieve high customer satisfaction
• Recruit, develop, and lead staff
• Promote a culture of continuous improvement
• Manage internal quality audit compliance
• Coordinate external on-site audits
• Analyze product development and manufacturing procedures for deviations from quality standards
• Recommend and implement corrective actions
• Develop quality strategies across the Power Solutions Network
• Shape supplier onboarding, development, and quality-process management from inbound receiving through in-process validation and pre-delivery inspection
• Lead quality responsibilities for first-of-kind units and product design validation activities
• Source suppliers manufacturing CAT Solutions for the Large Electric Power Solutions business
• Collaborate with internal facility teams and global teams to deliver quality customer solutions
• Travel up to 50% of the time

Global Quality Manager – Power Solutions Network

Supply Chain

• Lead discovery with Supply Chain, Operations, and IT stakeholders to define objectives, pain points, risks, constraints, dependencies, scope, and measurable outcomes
• Own the end-to-end requirements lifecycle for supply chain capabilities, including intake, analysis, prioritization support, documentation, traceability, and change control
• Facilitate workshops and produce process maps, business rules, functional specifications, user stories, and acceptance criteria across planning, procurement, inventory, warehousing, transportation, and fulfillment
• Partner with product managers, engineers, Microsoft, and implementation partners to define solution requirements, exception handling, controls, role-based security, and auditability
• Liaise between business stakeholders, dealers, and delivery teams to drive decisions and maintain scope alignment
• Define reporting, analytics, KPI, master data, and data quality requirements
• Coordinate cross-functional dependencies across finance, manufacturing, customer service/sales, quality, and integrations
• Validate solution designs against requirements and Caterpillar standards
• Support user acceptance testing, training, issue prioritization, and release remediation
• Create walkthroughs, demos, process documentation, and functional demo materials to support adoption
• Coordinate requirements readiness for software releases and facilitate backlog refinement and stakeholder communication
• Maintain end-to-end traceability from requirements through deployment
• Build relationships with Cat Converge Product Managers, Cat Digital leads, external vendors, and Caterpillar Dealers
• Work with the Dealer Advisory Board on process improvement, ERP template consistency, and change management
• Support dealer enablement, user training, ongoing support, and enhancement requests
• Produce product documentation and support materials, workflows, and playbooks; assist with remediating support issues
• Travel up to 20% to digital hubs and dealer locations

Lead D365 Business Analyst – Supply Chain

• Lead, coach, and develop a team of commissioning engineers supporting large-scale natural gas power generation projects across the United States
• Plan and coordinate commissioning resources, schedules, and field activities
• Partner with project managers, customers, EPC contractors, and equipment suppliers
• Oversee installation audits, system startup, testing, troubleshooting, and performance validation of engine-generator packages and supporting systems
• Ensure compliance with safety, environmental, quality, and company standards
• Review and approve commissioning documentation, technical reports, punch lists, and project deliverables
• Monitor project progress, labor utilization, and commercial performance
• Support reporting, invoicing, and change management activities
• Provide technical leadership and resolve complex commissioning and operational challenges
• Maintain exceptional customer relationships

Commissioning Manager

Sales

• Deliver annual business plan results for assigned dealer territories.
• Partner with dealers to develop and execute aftermarket solutions account plans for high-opportunity customer accounts.
• Collaborate with dealers and internal partners to identify growth opportunities and strengthen sales force effectiveness.
• Develop and execute local action plans using CRM, Customer Insights, and targeted marketing campaigns.
• Recapture lost sales and drive aftermarket solutions growth.
• Document and manage wins and losses in Salesforce.
• Manage and optimize parts sales variance utilization and travel and expense budgets.
• Lead regular sales performance reviews with dealers and ensure corrective actions are implemented.
• Gather, document, and communicate customer requirements, business models, competitive insights, market intelligence, and growth opportunities.
• Partner with dealer Parts and Service Sales Managers, PSSRs, ISRs, Parts Counter teams, and TEPS management.
• Stay current on industry trends, changing technologies, and market regulations.

Senior Sales Representative

Engineer

• 负责矿山无人驾驶系统的仿真场景设计、开发与测试
• 构建整矿无人驾驶方案仿真，支持多车辆、多场景协同测试
• 定义矿山无人驾驶系统多层次仿真需求并交付仿真方案
• 实现调度系统、任务分配、云端规划路径规划与指令等后台逻辑的仿真验证
• 开发与测试车辆动力学模型，支持单车及多车场景测试
• 对规划、控制、定位、地图、通信等关键子系统进行独立仿真与集成验证
• 搭建算法仿真环境，验证核心算法性能与鲁棒性
• 设计矿山无人驾驶典型工况与边界条件，生成测试场景库
• 分析仿真数据，发现系统瓶颈并提出优化建议
• 维护仿真工具链，支持自动化测试与持续集成

Simulation Development Engineer

Solutions Engineer

• Lead a high-performing team responsible for sales growth, strategic customer partnerships and commercial outcomes across the Autonomous Haulage Solutions portfolio
• Identify market opportunities and develop and execute sales strategies aligned with business growth targets
• Lead and develop a regional sales and global support team to achieve revenue and profitability objectives
• Build and maintain relationships with key customers, stakeholders and industry partners
• Drive operational improvements and support resolution of customer issues
• Monitor sales performance, forecasts and business metrics
• Lead commercial negotiations, pricing strategies and contract discussions
• Collaborate with cross-functional teams to deliver customer-focused automation solutions
• Establish training and development programs to strengthen team capability and performance

Solutions Manager

Field Engineer

• Support service coordination for customer calls and requests
• Prepare service orders, warranty or goodwill claims, and process spare-parts and commercial administration
• Manage Genuine Parts and tools orders and customer correspondence
• Prepare service orders for invoicing by collecting data, invoices, labor sheets, and spare-parts returns
• Maintain Service Shop documentation and share technical information from the Service Library
• Control invoicing and close orders according to offered prices and customer conditions
• Support warehouse stock inventory processes and audits
• Perform preventive maintenance and on-site service activities on Olympian products
• Diagnose and repair mechanical and electrical faults on customer sites using diagnostic software, special tools, and measuring instruments
• Prepare service reports, inspection protocols, photographs, and documentation folders
• Complete internal and external training and stay current with technical innovations and circulars
• Provide technical advice and training to end customers and channel partners
• Provide remote technical support to Olympian employees
• Plan work preparation and post-work follow-up
• Maintain company vehicles, tools, and spare parts
• Conduct routine system testing, supervised load-bank testing, and operational checks
• Assist senior technicians with fuel, cooling, and starting-system diagnosis
• Perform generator commissioning, start-ups, and ATS integration
• Respond to advanced service calls and support emergency after-hours work
• Interpret wiring diagrams, schematics, and technical manuals

Industrial Generator Field Service Technician, Level 2

Product Manager

• Define and maintain the CatDealer.com product vision, strategy, and capability roadmap
• Create, maintain, and prioritize the product backlog
• Translate strategy, stakeholder needs, and dealer feedback into requirements, user stories, acceptance criteria, and release-ready scope
• Represent dealer and business customer needs by gathering and communicating feedback
• Lead sprint and release planning with application engineering teams
• Coordinate business sign-off, UAT planning and execution, regression testing, Go/No-Go decisions, deployments, and retrospectives
• Own product capability, quality, availability, performance, accessibility, compliance, access control, incident response, and overall product health
• Partner with content owners on content delivery, search configuration, site organization, and discoverability
• Coordinate with architecture, engineering, platform, maintenance, support, legal, compliance, accessibility, and dealer-facing teams
• Identify, document, communicate, and drive resolution of product issues, defects, risks, and improvement opportunities
• Maintain product documentation, release communications, stakeholder updates, governance materials, budget and resource planning inputs, and value measures

Product Owner

• Support service coordination for customer calls and requests.
• Prepare service orders, warranty or goodwill claims, and process spare-parts and commercial administration.
• Manage Genuine Parts and tools orders and customer correspondence.
• Prepare service orders for invoicing, collecting required data, invoices, labor sheets, and spare-parts returns.
• Maintain service-shop documentation and share technical information from the Service Library.
• Control invoicing and close orders according to offer prices and customer conditions.
• Support warehouse stock inventories and audits.
• Perform preventative maintenance and on-site service activities on Olympian products.
• Troubleshoot and repair gas/diesel engines and generator equipment at customer sites.
• Use diagnostic software, special tools, and measuring instruments.
• Prepare service reports, inspection protocols, photographs, and documentation folders.
• Participate in internal and external training and stay current with technical innovations.
• Provide technical advice and training to end customers and channel partners.
• Provide remote technical support to Olympian employees.
• Plan work preparation and post-work follow-up; maintain company vehicles, tools, and spare parts.
• Conduct routine system testing, supervised load-bank testing, and operational checks.
• Assist senior technicians with mechanical and electrical diagnosis, including fuel, cooling, and starting systems.
• Diagnose and repair electrical faults.
• Perform basic generator commissioning, start-ups, and ATS integration.
• Respond to basic service calls and support emergency after-hours work.
• Learn to interpret wiring diagrams, schematics, and technical manuals.

Industrial Generator Field Service Technician

• Assess and develop supplier quality to ensure products are defect-free and compliant with manufacturing specifications and legal standards
• Conduct Advanced Quality Product Planning before production launch
• Perform onsite assessments of supplier manufacturing processes and procedures
• Evaluate supplier production, inspection, testing, and quality evaluation mechanisms
• Document process changes
• Monitor supplier defect rates and identify potential sources of flaws
• Guide suppliers in reducing defect rates
• Research potential vendors and assess their manufacturing environments, practices, and procedures
• Conduct supplier quality control audits for compliance with organizational and federal policies and standards
• Support suppliers through process enhancements, process controls, quality assurance plans, continuous improvement projects, and root cause corrective actions
• Monitor supplier performance and resolve discrepancies between performance and agreements
• Develop supplier quality standards and controls
• Build and maintain partnerships with multiple and/or large suppliers
• Evaluate, select, and certify suppliers and vendors

Supplier Development Engineer – Fabrication, Machined Castings

Supervisor

• Lead global dealer- and customer-focused training strategy, delivery governance, and capability growth
• Scale high-quality operator training and strengthen dealer networks through certification and enablement
• Manage a worldwide team responsible for operator training coordination, dealer engagement, operator training certification execution, business development, and operational excellence
• Lead a global team of six training coordinators/instructors
• Identify growth opportunities across regions and dealer networks and develop regionalized expansion plans
• Build partnerships with dealers, internal business partners, and external customers
• Recruit, develop, train, and performance-manage the training team
• Foster collaboration across Demonstration & Learning Centers, dealer organizations, and cross-functional partners
• Oversee dealer certification programs and ongoing education initiatives
• Ensure dealers have tools, support, and structure to deliver high-quality operator training
• Own training delivery governance across regions and Demonstration & Learning Centers
• Establish, maintain, and audit quality standards for training execution, certification processes, and instructor development
• Partner with curriculum and content development teams on training materials
• Provide field-driven insights, market trends, and customer requirements for content development and continuous improvement
• Drive training revenue, dealer certifications, training volume, digital adoption, program quality, and new dealer/customer acquisition

ETS Training Supervisor

Learning and Development

• Complete a multi-phase Accelerated Leadership Development Program
• Participate in three rotational assignments, including areas such as New Technology Validation, Autonomy Design, Product Electrification, Product Value Chain Design, Strategic Procurement, Lean Innovation, Manufacturing Operations, and Field Assignment
• Receive mentorship from a senior Caterpillar Executive
• Participate in intentional leadership development and experiential learning opportunities
• Complete a 12–18 month assignment
• Contribute to an inclusive, constructive, and productive work environment
• Recognize and value team members’ contributions

Accelerated Leadership Development Program

Procurement

• Lead indirect procurement activities supporting Caterpillar's Power & Energy operations
• Develop and execute sourcing strategies aligned with operational requirements and business objectives
• Support supplier selection, contract negotiations, competitive bidding, and purchasing decisions
• Leverage supplier insights, market intelligence, and business analytics to improve procurement outcomes
• Identify opportunities to reduce costs, drive compliance, mitigate risk, improve service levels, and enhance supplier value
• Drive procurement transformation and continuous improvement initiatives
• Build and maintain strategic supplier relationships
• Manage supplier performance related to quality, cost, delivery, responsiveness, and partnership expectations
• Lead supplier issue resolution and performance improvement activities
• Support contract administration and procurement governance requirements
• Ensure compliance with company policies, procedures, and business controls
• Monitor procurement performance metrics and implement corrective actions
• Collaborate with Category Procurement teams
• Lead and develop a team of four Procurement Buyers
• Provide coaching, performance management, and career development support
• Establish team priorities and align resources with business needs
• Drive capability development across sourcing, supplier management, analytics, and procurement operations
• Partner with Manufacturing, Engineering, Facilities, Quality, Finance, Supply Chain, Legal, and Operations leaders
• Serve as a trusted procurement advisor to business stakeholders
• Support strategic initiatives and special projects
• Utilize procurement analytics and business intelligence to identify trends, risks, and savings opportunities
• Analyze spend data and market conditions to support sourcing and category decisions
• Improve procurement processes, workflows, and operational performance
• Implement best practices that enhance procurement effectiveness and organizational value

Procurement Manager

Engineering Manager

• Lead a global, cross-functional team of software and systems engineers responsible for the Caterpillar AI Assistant
• Manage staffing, performance management, succession planning, employee development, and organizational growth initiatives
• Establish and communicate technical vision, architecture strategy, and product roadmaps
• Provide leadership for AI Assistant delivery across machine platforms
• Align engineering execution with product strategy, customer requirements, quality, cybersecurity, and business goals
• Lead resolution of complex technical, operational, and organizational challenges
• Partner with Digital, Technology, Product Management, UX, Cybersecurity, Legal, and Business stakeholders
• Drive modern software development practices, AI governance, DevOps, test automation, system validation, and CI/CD
• Manage budgets, resource planning, vendor relationships, and project execution
• Evaluate emerging AI technologies, foundation models, agent frameworks, and industry trends
• Advise senior leadership, customers, dealers, and strategic partners on AI Assistant strategy and implementation
• Promote safety, accountability, innovation, inclusion, and continuous improvement
• Lead complex, multi-year AI platform and product development initiatives through production deployment
• Establish AI platform architecture for deployment across machines, mobile devices, enterprise systems, and cloud environments
• Guide model selection, validation, performance monitoring, and lifecycle management
• Ensure compliance with Responsible AI, cybersecurity, privacy, and regulatory requirements

Engineering Manager – AI Assistant Integration

• Design and implement cloud-native architectures across AWS and Azure for AI, analytics, data platforms, and enterprise applications
• Build and maintain Infrastructure-as-Code to automate provisioning, governance, and deployment of cloud resources
• Design secure networking, connectivity, identity, and data protection controls across hybrid and multi-cloud environments
• Build and support CI/CD pipelines and DevOps practices
• Design, deploy, and optimize containerized workloads and orchestration platforms
• Drive application modernization using microservices, event-driven architectures, and serverless computing
• Lead cost optimization, observability, reliability, and operational excellence initiatives
• Troubleshoot complex platform, network, security, and integration issues
• Evaluate emerging cloud technologies and recommend adoption across Global Finance
• Partner with AI architects, software and data engineers, cybersecurity, and business stakeholders
• Influence Caterpillar's Finance AI strategy and measurable business results