Cisco

Program Manager

• Lead large-scale, complex programs across the full project lifecycle
• Define roadmaps, execute delivery plans, and monitor performance across synchronized workstreams
• Manage budget execution, forecasting, financial health, revenue, and margin reporting
• Ensure delivery data is accurately reflected in Cisco systems and complies with governance and contractual requirements
• Advise high-value IT and CXO-level stakeholders
• Build customer relationships and identify opportunities to expand Cisco’s footprint
• Coordinate with SDMs, CXMs, Sales, and other internal Cisco teams
• Source partner bids, review performance, and align SOWs and T&Cs with delivery and financial plans
• Champion AI and automation tools to modernize delivery
• Lead retrospectives, share knowledge, and mentor project teams

Customer Program Manager

Data Engineer

• Architect, build, and optimize scalable cloud-native backend services and data platforms
• Support high-throughput ingestion, real-time analytics, and downstream AI/ML consumption
• Design batch and streaming ETL/ELT pipelines with event-driven data flows and Change Data Capture
• Implement modern lakehouse architectures using technologies such as Snowflake and Databricks
• Establish standards for data modeling, semantic layers, schema governance, distributed tracing, and real-time telemetry/alerting
• Define REST and GraphQL API contracts and backend microservices exposing trusted datasets and metrics
• Drive CI/CD automation and conduct code and design reviews
• Mentor senior and mid-level data engineers
• Coordinate technical dependencies across platform, security, and product stakeholders
• Align technical execution with strategic business priorities

Data Engineering Technical Leader – CX AI

Product Manager

• Develop and refine the vision, strategy, and roadmap for enterprise AI solutions
• Evaluate feature requests and product decisions for their impact on the broader Enterprise platform ecosystem
• Lead requirements gathering and own Product Requirement Documents (PRDs)
• Synthesize user problems and solution ideas from focus groups and other sources
• Collaborate with engineering, design, security, legal, and business teams
• Ensure product delivery and compliance with privacy and security standards
• Build alignment with engineering leads, adjacent product teams, and platform stakeholders
• Advocate for automation features addressing high-impact workflows and integrating with Webex, Outlook, SharePoint, and Jira
• Facilitate user focus groups and synthesize feedback
• Iterate on prototypes based on user feedback
• Define indicators for pilots and user testing
• Analyze data to advise product improvements and drive adoption
• Own the product lifecycle end-to-end for Cisco's agentic platform and experiences

Staff Product Manager – Enterprise AI, Collaboration

• Drive the roadmap for Cisco’s agentic platform and experiences
• Own the product lifecycle end-to-end
• Translate complex technical capabilities into actionable roadmaps
• Develop and refine the vision, strategy, and roadmap for enterprise AI solutions
• Align product strategy with stakeholder needs and Cisco’s business goals
• Lead requirements gathering and synthesize user problems and solution ideas into Product Requirement Documents
• Collaborate with engineering, design, security, legal, and business teams
• Ensure successful product delivery and compliance with privacy and security standards
• Advocate for automation features addressing high-impact workflows
• Integrate solutions with enterprise tools such as Webex, Outlook, SharePoint, and Jira
• Facilitate user focus groups and synthesize feedback
• Iterate on prototypes to meet real-world user needs
• Define indicators for pilots and user testing
• Analyze data to advise product improvements and drive adoption

Principal Product Manager – AI

• Develop and refine the vision, strategy, and roadmap for enterprise AI solutions
• Evaluate feature requests and product decisions across the broader Enterprise platform ecosystem
• Lead requirements gathering and synthesize user problems into Product Requirement Documents
• Collaborate with engineering, design, security, legal, and business teams
• Influence roadmap and architecture decisions through data, narrative, and relationship-building
• Advocate for automation features integrating with enterprise tools such as Webex, Outlook, SharePoint, and Jira
• Facilitate user focus groups and synthesize feedback
• Iterate on prototypes based on user feedback
• Define indicators for pilots and user testing
• Analyze data to advise product improvements and drive adoption
• Own the product lifecycle end-to-end for Cisco’s agentic platform and experiences

Staff Product Manager – Enterprise AI, Agent Growth

Call Center Representative

• Own C-level and Practice Director relationships across specialized and regional partner practices
• Develop and execute joint business plans with annual revenue targets, practice expansion milestones, and delivery capacity goals
• Deploy global migration playbooks, tiered commercial packaging, and Webex AI sales plays into regional partner practices
• Execute time-bound acceleration sprints for high-potential regional partners
• Establish professional services packaging, architect certifications, and initial pilot deployments
• Architect campaigns to migrate on-premise contact center seats to Webex Contact Center and AI Agent workflows
• Collaborate with Cisco Renewal Teams and partner renewal desks on expiring contracts and cloud migration motions
• Align with Regional Collaboration Partner Sales Directors, Partner Account Managers, and Contact Center Specialists on territory mapping and deal escalations
• Enable partners on SaaS commercial structures, including EA 3.0, LCI, VIP, and Agency/MSP models
• Channel field intelligence, technical requirements, and roadmap priorities to the Contact Center Business Unit and Technical Enablement teams
• Serve as executive business architect and sales accelerator for Cisco’s Contact Center and AI partner business across the Americas

Partner Account Executive – AMER Contact Center

Manager

• Develop and maintain short-, medium-, and long-range OSAT supply plans based on customer demand, backlog, forecasts, inventory, and manufacturing requirements
• Translate product demand into assembly and test requirements by package type, product family, manufacturing process, and OSAT location
• Manage the movement and availability of wafer and die inventory into OSAT assembly and test operations
• Coordinate production starts and priorities with OSAT partners to support customer delivery requirements
• Monitor assembly capacity, test capacity, cycle time, work-in-process, yield, equipment availability, and production output
• Identify OSAT capacity or material constraints and develop mitigation and recovery plans
• Manage OSAT allocation and production priorities when demand exceeds available capacity
• Coordinate wafer supply with OSAT capacity and production schedules
• Monitor WIP and identify lots at risk of missing completion dates
• Manage production expedites and recovery plans for critical customer requirements
• Partner with OSAT suppliers to improve delivery performance, cycle time, yield, capacity visibility, and schedule adherence
• Monitor critical packaging materials, including substrates, leadframes, mold compounds, bonding materials, interposers, and other package-specific components
• Support capacity planning for future assembly/test requirements, forecast growth, and new-product ramps
• Provide supply commits, constraint visibility, and recovery plans to internal stakeholders
• Participate in S&OP, demand/supply reviews, allocation meetings, shortage reviews, and executive supply reviews

OSAT Supply Planning Manager

Operations

• Advise the VP/SVP sales Solutions Engineering leader on Americas Sales SE strategy
• Develop annual and long-range strategic sales SE plans and GTM playbooks
• Design and operationalize SE priorities and KPIs using a PMO approach
• Orchestrate end-to-end planning across GTM strategy, operations, readiness, recognition, and events
• Track tasks, owners, milestones, and deliverables through completion
• Own and govern the Americas SE sales/SP&O operating cadence
• Partner with revenue operations and execution teams on compensation, readiness, and other initiatives
• Identify, develop, and lead strategic sales SE initiatives across global markets
• Conduct market research, business intelligence, competitive intelligence, and data-driven analyses
• Identify growth levers across new, renewal, and expansion sales motions
• Lead and develop the Sales SE GTM Strategy Planning & Operations team
• Use AI tooling to accelerate ideation, planning, execution, and decision-making
• Present growth plans and priorities to senior executives and prepare the Americas Sales SE Head for Board, ELT, and SLT meetings
• Collaborate with sales, specialist, global SE, marketing, product development, and operations stakeholders
• Implement change-management practices to drive adoption of new strategies and processes
• Assess coverage investments, renewals, customer success, field roles, and sales organization structure and governance

Director, SE Strategy, Planning – Operations

Sales

• Build and manage a high-performing team focused on Professional and Support Services Sales
• Deliver team performance on bookings, define bookings strategy for the aligned vertical, and generate a growing funnel of profitable opportunities
• Integrate Cisco’s services portfolio into customer strategy and business outcomes
• Define bookings strategy for the assigned segment and cultivate executive-level relationships
• Transform market insights into profitable, long-term revenue streams
• Maintain authority on Cisco’s services offers and knowledge across the architecture portfolio
• Engage specialist teams to enhance the sales process where deep technical expertise is required
• Build the sales funnel through opportunity development and drive opportunities through sales completion
• Drive multi-year sales growth through segment-relevant strategies for Professional Services funnel creation and sustainable Support Services recurring revenue
• Analyze industry dynamics, including AI’s impact on infrastructure and security, to create demand and service-led opportunities
• Oversee the end-to-end sales lifecycle from funnel creation to deal closure, maintaining a healthy pipeline across a three-quarter horizon while delivering in-quarter results
• Represent Services in segment and theater-level Quarterly Business Reviews, communicating strategy and forecasts and influencing executive leadership on resource allocation
• Lead a specific Theater segment for Services Sales across cross-functional audiences
• Review and refine forecasting data and business plans for senior leadership
• Partner with Portfolio, Architecture, and Customer Experience leadership to meet collective objectives and advocate for customer requirements
• Lead deal clinics for complex pursuits and coach the team on concessions, negotiations, and value propositions
• Streamline internal processes, sponsor the team, ensure policy compliance, and manage escalations
• Identify and nurture high-potential individuals and maintain a pipeline of critical skills and talent
• Develop and implement succession plans for key account executive assignments and leadership roles
• Hold team members accountable for performance, execution behaviors, and quarterly enablement; coach underperformers
• Champion AI-enabled productivity tools to improve sales efficiency

Leader, Services Sales

Hardware Engineer

• Assist with the design and validation of a server subsystem
• Ensure designs meet functional specifications
• Work independently on assigned tasks
• Participate as a team member to deliver quality products on time
• Participate in cross-functional meetings and teams
• Help create functional specifications and technical documentation

Hardware Engineer II

Software Engineer

• Develop and operate the Foundational Model Service platform serving AI models to Cisco IT
• Support model onboarding and releases
• Participate in the shared on-call rotation
• Automate validation that gates deployments
• Contribute to monitoring platform and service behavior
• Apply agentic solutions to operations for earlier problem detection and automated remediation
• Develop software using Cisco Design Thinking Principles and secure coding practices
• Partner with design, product management, and engineering teams
• Create technical design documentation and end-user documentation
• Debug platform issues in development and production
• Benchmark, evaluate, monitor, and release new models as needed
• Help build and operate model-serving infrastructure on Kubernetes clusters using Nim, vLLM, and other runtimes

AI Engineer

• Lead development of purpose-built large language models for Cisco’s networking, security, data center, and observability infrastructure
• Drive advanced pre-training initiatives for foundational models across Cisco’s product portfolio
• Conduct generative AI research to improve networking automation and human-computer interaction
• Collaborate with engineers and strategists to integrate research breakthroughs into business solutions
• Publish research in top-tier AI venues and contribute to the scientific community
• Influence how Cisco secures and automates the global network
• Build models tailored to Cisco’s scale and security requirements

Senior Lead AI Researcher, AISWP

General Counsel

• Serve as a key legal partner to fast-paced incubation teams
• Support teams building and graduating or offloading innovative Cisco projects
• Provide legal guidance as teams collaborate with third parties to ideate, build, prototype, and evolve emerging technologies
• Help ensure compliance by design while working cross-functionally within and outside Legal
• Advise on joint development and partnerships, regulatory risk, IP and patent protection, data governance and privacy, and AI ethics and risk
• Provide clear, actionable guidance on complex business and legal issues
• Leverage and deploy AI to accelerate and streamline guidance to business teams
• Enable internal deployment, launch, and graduation of innovations in a way that builds user trust and supports business velocity
• Provide legal support to Outshift by Cisco and the Enterprise AI Platforms & Infrastructure team

Principal Corporate Counsel – Incubation, Enterprise AI

Account Executive

• Serve as the primary sales strategist for Cisco Security solutions, focusing on new account acquisition and expansion within assigned territories or customer segments
• Drive revenue growth by identifying, developing, and closing new business opportunities
• Collaborate with internal teams, partners, and customers to deliver tailored security solutions
• Manage the full sales cycle from prospecting to closing deals for Cisco Security products
• Develop and maintain strong relationships with IT, security, and business stakeholders to understand their security needs and position solutions effectively
• Work closely with partners and internal teams
• Utilize sales tools and data analytics to forecast sales, track pipeline, and meet or exceed quarterly and annual sales targets
• Stay informed on industry trends, competitive landscape, and Cisco’s broader security portfolio to provide consultative selling and value-based proposals

Account Executive – Architecture

DevOps Engineer

• Automate Linux host lifecycle management, including configuration, patching, and image creation
• Migrate Ansible components from the existing monorepo into isolated, purpose-built repositories
• Debug complex production issues across OS, performance, and service layers
• Design, build, and improve infrastructure tooling
• Partner with security and compliance teams to embed FedRAMP requirements into infrastructure-as-code
• Lead workload transitions to Kubernetes clusters by optimizing container base images and host configurations
• Own the reliability of critical infrastructure end to end
• Help ensure the stability of 6,000+ servers during the transition to Kubernetes
• Drive reduction of operational toil and infrastructure modernization