Cisco

Security Engineer

• Lead, monitor, and report on security services engagements for key Cisco customers
• Interact with customer technical and management personnel
• Deliver security solutions independently and by leading multidisciplinary engineering teams
• Design, document, validate, pilot, deploy, and automate Cisco Security Solutions
• Provide continuous support services to help customers realize value from deployed solutions
• Provide deep technical expertise on Cisco security technologies and communicate architectural context
• Evaluate and present alternative designs to influence outcomes
• Troubleshoot, identify root causes, and help customers recover from technical and security issues
• Participate in worldwide collaboration within the security practice and across Cisco groups
• Support creation and adherence to standards, templates, methodologies, best practices, and delivery frameworks
• Build trusted advisor relationships with customers and identify future engagement opportunities
• Assist with customer proposals and statements of work by providing scope and effort information
• Prepare and execute project workshops
• Deliver training sessions enabling customers to realize the value of Cisco Security Solutions
• Develop subject matter expertise across cybersecurity and non-security domains

Security Consulting Engineer

DevOps Engineer

• Lead feasibility assessment, technical planning, and phased migration of eligible workloads from AWS-hosted Kubernetes clusters to the internal Kubernetes platform
• Establish technical direction and staged delivery plans
• Support the operation and reliability of specialized Kubernetes workloads with non-standard load-balancing, networking, and traffic requirements
• Support the application after migration, including production readiness, incident response, performance improvements, and operational improvements
• Solve complex issues across applications, Kubernetes, Linux, networking, containers, and infrastructure
• Improve scalability, reliability, security, performance, and operability of Kubernetes-hosted services
• Partner with Node Connectivity, firmware, cloud infrastructure, security, SRE, and product teams
• Prioritize support and coordinate cross-system changes
• Contribute to broader Kubernetes SRE and platform reliability initiatives
• Design, implement, and maintain production-quality Go software for distributed, concurrent, and networked systems
• Drive operational readiness through SLIs/SLOs, comprehensive testing, on-call support, root-cause analysis, and long-term corrective actions

Site Reliability Engineering Technical Leader

Manager

• Craft Cisco's CX partner strategy
• Collaborate with senior leaders to scale partner programs that drive global growth
• Develop and execute partner-led customer success strategies
• Accelerate customer adoption and value realization
• Identify and explore new opportunities and business models to develop partner capabilities and services
• Lead decision-making, execution, and success metrics for new opportunities
• Formulate long-term strategic priorities and plans for partner service offerings, engagement models, and ecosystem growth
• Influence internal and external collaborators across CX, partner, sales, product, and partner programs teams
• Build expertise in Cisco’s partner business, markets, and competitors
• Explore complex problems and establish relationships across the organization

Strategy & Planning Manager

Pricing Analyst

• Develop and execute pricing strategies for Cisco’s cybersecurity products
• Collaborate with product management, engineering, finance, operations, and sales teams to deliver pricing and packaging solutions
• Conduct annual pricing reviews, competitive analysis, and market research
• Optimize monetization models and benchmark industry trends
• Analyze customer behavior and price elasticity to refine pricing strategies
• Build scalable pricing tools and capabilities with the broader team
• Report to the Sr. Director of Pricing and Strategy

Director, Pricing Strategy and Monetization

Account Manager

• Set the technical direction for the Account Management Platform
• Guide architecture across secure, scalable microservices, high-throughput APIs, and customer-facing web applications
• Identify architecture and operational gaps and lead improvements in reliability, security, scalability, cost efficiency, and developer productivity
• Lead web application migrations, API and workflow modernization, and asynchronous service decoupling
• Partner with engineering, product, security, customer success, and other stakeholders
• Align priorities, communicate complex technical decisions, and deliver results across organizational boundaries
• Mentor software engineers and raise engineering standards
• Build foundational services managing customer identities, access, entitlements, and contracts across Cisco ThousandEyes

Lead Software Engineer, Account Management – ThousandEyes

Full-stack Engineer

• Set the long-term technical direction for ACM’s configuration platform
• Define architecture, technology investments, and build-versus-buy tradeoffs
• Lead complex projects spanning configuration delivery, disaster recovery, fleet management, and platform reliability
• Establish standards for code quality, system design, observability, and operational excellence
• Mentor engineers through code reviews, design feedback, pairing, and coaching
• Own production reliability and provide technical judgment during major incidents
• Design systems that reduce operational burden
• Develop and maintain a configuration platform enabling customers to manage Splunk Enterprise Cloud environments at scale
• Support production customers across AWS, GCP, Azure, and GovCloud environments

Software Engineering Technical Leader

Account Executive

• Lead complex, high-value deals and negotiate service terms aligned with customer strategic objectives
• Oversee accounts within a large or strategically significant region
• Drive long-term service partnerships and customer satisfaction
• Engage executive buyers by connecting technical needs to business implications
• Recast decision criteria around measurable outcomes
• Use advanced data analysis to uncover opportunities, identify service gaps, and optimize sales forecasting
• Drive cross-functional collaboration with Account Teams, CX Product Management, and Global Services
• Execute account planning and lifecycle selling initiatives

Account Executive – Services, SLED

• Build and support cloud-based and networking solutions
• Work across networking, cloud infrastructure, and systems technologies
• Partner with engineers across functions to solve complex technical challenges
• Learn, troubleshoot, and contribute across software and infrastructure
• Contribute to reliable, scalable, and secure connectivity solutions
• Collaborate with colleagues across engineering, IT, supply chain, customer experience, and security and trust

Software Engineer II

Social Media Manager

• Own the executive’s LinkedIn presence, including editorial calendar, publishing cadence, content mix, and platform best practices
• Draft posts, suggested comments, and replies in the executive’s authentic voice
• Own social reporting from monthly performance reports through campaign-level analysis
• Track influencers, peer executives, analysts, and media voices shaping the executive’s space
• Monitor relevant conversations and recommend when and how the executive should engage
• Maintain a structured social listening practice and identify trends, emerging themes, and customer insights
• Monitor engagement on executive posts and relevant platform conversations
• Identify high-value engagement opportunities and deliver regular insights to the team
• Serve as final quality gate for voice, platform fit, and production quality
• Provide editorial direction and feedback on Designer and Operator work
• Produce enablement briefs and toolkits for internal teams, advocates, and leaders
• Coordinate with Global Communications to align the executive’s social presence with corporate communications
• Operate and improve AI-assisted workflows for drafting, listening, and reporting
• Spend real time in the feed daily tracking influencers, peers, analysts, and relevant conversations
• Support expansion to X and YouTube as part of a developing vodcast strategy

Social Media Communications Manager

Solutions Engineer

• Serve as a trusted technical advisor to customer technical leaders, architects and decision-makers
• Translate business and operational priorities into technical requirements and cross-architecture solutions
• Develop solutions across Enterprise Networking, AI, Security, Splunk, IoT, Data Center, Cloud, Collaboration and Automation
• Collaborate with global and regional account teams to develop sales strategies and identify opportunities
• Lead technical discovery, solution design, presentations, demonstrations, workshops and proof-of-concept activities
• Position Cisco’s differentiation and business value and develop competitive technical strategies
• Coordinate specialists, partners and Customer Experience resources throughout the sales cycle
• Represent customer requirements within Cisco and share insights with product, engineering, services and support teams
• Maintain expertise across Cisco technologies and use industry trends, competitive insights and AI-enabled tools to provide customer recommendations

• Deploy, operate, and maintain resilient AWS and Kubernetes-based infrastructure and microservices supporting the Webex for Government environment
• Monitor service health and troubleshoot complex incidents in a 24x7 production environment
• Restore service quickly during production incidents
• Automate repeatable operational work and infrastructure provisioning
• Improve safety, efficiency, and consistency across deployments
• Support identity and access management, logging, hardening, vulnerability remediation, and FedRAMP continuous monitoring
• Collaborate with engineering, security, and compliance teams to identify operational risks and improve reliability
• Build documentation, runbooks, and incident reports
• Participate in on-call coverage and handoff calls

Senior Site Reliability Engineer – Fedramp

• Deploy, operate, and maintain resilient AWS and Kubernetes-based infrastructure and microservices supporting the Webex for Government environment
• Monitor service health and troubleshoot complex incidents in a 24x7 production environment
• Restore service quickly during production incidents
• Automate repeatable operational work and infrastructure provisioning
• Improve safety, efficiency, and consistency across deployments
• Support identity and access management, logging, hardening, vulnerability remediation, and FedRAMP continuous monitoring
• Collaborate with engineering, security, and compliance teams to identify operational risks and improve reliability
• Build documentation, runbooks, and incident reports
• Support secure, reliable cloud services for U.S. government customers

Site Reliability Engineer – FedRamp

• Deploy, operate, and maintain resilient AWS and Kubernetes-based microservices supporting the Webex for Government environment
• Monitor service health and troubleshoot complex incidents in a 24x7 production environment
• Restore service quickly during production incidents
• Automate repeatable operational work and service provisioning
• Improve safety, efficiency, and consistency across deployments
• Support identity and access management, logging, hardening, vulnerability remediation, and FedRAMP continuous monitoring
• Collaborate with engineering, security, and compliance teams to identify operational risks and improve reliability
• Create documentation, runbooks, operational procedures, and incident reports
• Participate in incident response, root-cause analysis, capacity planning, and continuous improvement of production services
• Contribute to blameless post-incident reviews, corrective actions, and engineering changes

Senior Site Reliability Engineer – FedRAMP

• Sell the company’s products, systems, and/or services via telephone or electronic means
• Close sales on products, systems, and/or services
• Generate prospective customers through cold calling and qualify and follow up with sales leads
• Acquire new customers and retain and grow the existing customer base
• Create pipeline for the assigned territory using demand generation and prospecting tools
• Find and develop new client and partner opportunities
• Explore new accounts and buying centers
• Partner with Splunk Partners to generate opportunities on shared prospect and customer accounts
• Own the full sales cycle, including discovery, presentation, negotiation, and close
• Close under-$50K deals where appropriate in conjunction with the RSD/RSM
• Research and present business intelligence about customers and prospects
• Generate business opportunities through professional networking and cold calling
• Maintain industry and competitive knowledge and prepare activity and forecast reports
• Establish and maintain channel-partner relationships
• Travel occasionally for training and/or meetings
• Collaborate with Splunk Field Sales and strategic sales, technical, and operational partners

Sales Account Executive

• Lead technical strategy and execution for multiple teams and backend/platform product areas across cloud and on-prem deployments
• Ensure systems are scalable, performant, reliable, secure, and maintainable
• Own the technical roadmap and architectural integrity of backend services and data-processing workflows
• Bridge requirements and implementation using Agile guidelines
• Raise engineering excellence through documentation, code review, secure coding, testing, observability, architecture standards, and CI/CD practices
• Partner with Product Management, UX, Architects, multifunctional teams, and customers
• Resolve complex production issues and support customer concerns
• Deliver solutions that improve security monitoring, threat detection, compliance, and incident investigations
• Mentor engineers and lead design sessions and architecture reviews
• Build deep knowledge of product architecture, deployment models, and real-world operating environments to advance platform evolution and customer value