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Posted: 10/17/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong relationship management and project management capabilities, with a focus on strategic partnership development and operational execution in the Credit Cards industry. Proficient in communication, critical thinking, and organizational skills to support diverse stakeholders and drive program growth.
Highest-signal resume keywords
Project Management ExperienceRelationship Management SkillsStrong Verbal And Written Communication SkillsFunctional Knowledge Of The Credit Cards IndustryDetail Oriented
About the role
Key responsibilities & impact- Support overall strategy and relationship management with numerous major national-brand partners
- Support day-to-day business interactions and tactical priorities, including campaign brainstorming, execution, functionality expansion, marketing strategy, and operational issue resolution
- Support platform initiatives driving program growth from start to finish with partners and internal Citi teams including product, technology, legal, and sourcing
- Work with ThankYou management and Citi Legal to analyze contractual obligations and determine contract/governance paths for third-party redemption support
- Develop senior-management update decks and quarterly business reviews covering strategy, performance, financials, and capabilities management oversight
- Maintain databases for performance, operational tracking, and marketing campaigns; provide redemption summaries and recommend future campaign and partnership themes
- Secure new partnerships to expand redemption opportunities
Requirements
What you’ll need- 6-10 years related experience
- Bachelors Degree required
- Strong verbal and written communication skills, including presentation skills
- Project management experience with the proven ability to support project plans and work with diverse stakeholders to identify and achieve milestones within deadlines
- Solid organizational skills and the ability to support multiple concurrent priorities
- Strong judgment and critical thinking skills
- Self-motivated, with a passion for establishing and maintaining a culture of control
- Relationship management skills and ability to deepen relationships, build partnerships, and influence diverse stakeholders across businesses and key functional support areas
- Detail oriented, with the ability to question and identify opportunities within existing processes and business practices
- Functional knowledge of the Credit Cards industry and trends
- Pragmatic problem-solver and forward thinker with independence of thought
Benefits
Comp & perks- Medical, dental & vision coverage
- 401(k)
- Life, accident, and disability insurance
- Wellness programs
- Paid vacation/planned time off
- Paid sick leave/unplanned time off
- Paid holidays
- Discretionary and formulaic incentive and retention awards (for eligible employees)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Contract AnalysisPerformance TrackingOperational Issue ResolutionMarketing Strategy DevelopmentCampaign Execution
Soft Skills
Critical ThinkingSelf-MotivatedOrganizational SkillsJudgmentProblem-Solving
Tools & Technologies
Database Management
Industry Keywords
Credit Cards IndustryPartnership DevelopmentStakeholder EngagementGovernance PathsBusiness Reviews