Civica US

Commercial Manager

Civica US
Posted 10/22/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in commercial contract management, including contract law, pricing models, and risk assessment, while effectively collaborating with stakeholders to support bids and tenders in the public sector. Proficient in financial literacy and contract compliance, with a focus on continuous improvement of commercial processes.

Highest-signal resume keywords
Commercial Contract ManagementContract Law KnowledgeFinancial LiteracyRisk AssessmentSaaS Licensing Models

About the role

Key responsibilities & impact
  • Support commercial activity across Civica’s software portfolio
  • Support Commercial Business Partners with bids and tenders, including commercial reviews, risk assessments and contract negotiations for complex, strategic and high-value accounts
  • Help ensure contracts comply with internal policies, legal requirements and applicable public sector regulations
  • Identify and manage commercial risks, escalating issues when necessary to protect Civica’s commercial position
  • Produce reporting on commercial activities, risks and issues to support informed decision-making
  • Follow commercial processes that enable effective contract tracking and order booking
  • Contribute to continuous improvement of commercial processes and controls, including adoption of new tools
  • Work across contracts, bids and customer relationships with sales, delivery and commercial colleagues

Requirements

What you’ll need
  • Proven experience in a commercial contract's role with a good understanding of contract law, pricing models and commercial risk
  • Experience working with government frameworks, ideally in software, technology or public sector environments
  • Financial literacy, with the ability to interpret payment profiles, margins and costs
  • A collaborative and outcome-focused approach, with confidence working with a range of internal and external stakeholders
  • Strong organisation and attention to detail, with the ability to prioritise work across a varied portfolio
  • Knowledge of SaaS or software licensing models and experience using CLM systems or Salesforce would be advantageous, but not necessary

Benefits

Comp & perks
  • 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days
  • Days of Difference – Up to 3 extra days off for volunteering
  • Pension Contributions – 5% employer match
  • Income Protection – Up to 75% salary cover for long-term illness
  • Life Assurance – 4x salary tax-free lump sum
  • Critical Illness Cover – £25,000 lump sum (extendable to dependents)
  • Private Medical Insurance – Fast access to private healthcare
  • Health Cash Plan – Claim back physio, therapies & more
  • Dental Insurance – Cover for routine & emergency care
  • Affinity Groups – Join employee-led communities
  • Bounty Bonus – Refer a friend & get rewarded
  • Inclusive and diverse workplace
  • Recruitment adjustments or accommodations available

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Contract NegotiationPricing ModelsCommercial Risk ManagementContract ComplianceReporting on Commercial Activities
Soft Skills
Collaborative ApproachOutcome-FocusedStrong OrganisationAttention to DetailStakeholder Engagement
Tools & Technologies
CLM SystemsSalesforce
Industry Keywords
Public Sector RegulationsGovernment FrameworksSoftware PortfolioCommercial ProcessesOrder Booking