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Crown Commercial ServicePosted 10/21/2026full-timeLiverpool • United KingdomMid-LevelSenior💰 £48,027 - £54,751 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates a strong delivery mindset focused on solving user problems and driving measurable outcomes, while effectively managing backlogs and facilitating cross-functional collaboration within digital teams. Familiarity with Agile and Lean practices, as well as Government Digital Services principles, enhances the ability to deliver high-value outcomes in grant and contract services.
Highest-signal resume keywords
Strong Delivery MindsetUser Research ExperienceAgile PracticesLean PracticesBacklog Management
About the role
Key responsibilities & impact- Lead the day-to-day rhythm of a high-performing, cross-functional digital team
- Partner with Product Managers, designers, and engineers to establish a culture focused on measurable business and user outcomes
- Remove impediments, optimise flow, and champion modern, lean practices
- Drive delivery of high-value outcomes for grant and contract services
- Identify obstacles and help the team overcome them
- Define problems, design solutions, and prioritise team backlogs against Key Results and Outcomes
- Focus the team on delivery of products and services
- Dissect complex policy and operational problems, explore creative solutions, and test hypotheses
- Work within product delivery teams delivering critical grant and contract services for the UK public sector
Requirements
What you’ll need- Strong Delivery Mindset: demonstrable focus on solving user problems and driving measurable outcomes rather than simply delivering feature outputs
- Experience conducting or assisting with user research and translating user insights into practical product improvements
- Proactive, curious approach to product management, including diving into details and helping define solutions from scratch
- Ability to manage a backlog, make clear priority calls under competing demands, and proactively unblock teams
- Excellent communication skills and ability to build effective relationships with delivery partners, suppliers, and multidisciplinary team members
- Familiarity or practical experience using AI tools to improve delivery of product outcomes (desirable)
- Familiarity with Government Digital Services (GDS) design, security and accessibility principles (desirable)
- Agile and Lean practices
- Life cycle management
- Maintaining delivery momentum
- Applicants for London, Bristol, Manchester or York must be contracted GCA staff already based in one of those offices; external applicants are not eligible for these sites
Benefits
Comp & perks- Competitive salary
- Generous pension scheme
- A discretionary non-contractual performance related bonus
- Working remotely in addition to working in advertised office location
- Flexi time scheme (available for B1-B6)
- Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User ResearchBacklog ManagementProblem DefinitionSolution DesignLife Cycle Management
Soft Skills
Excellent CommunicationRelationship BuildingProactive ApproachCuriosity
Tools & Technologies
AI ToolsGovernment Digital Services (GDS)
Industry Keywords
Digital Team LeadershipGrant ServicesContract ServicesPublic SectorDelivery Momentum