Cleveland Clinic

Software Engineer

• Independently diagnose, repair, calibrate, and perform preventive maintenance on ultrasound equipment, portable/fixed X-ray rooms, and mammography equipment
• Support assigned imaging systems with minimal vendor support
• Analyze system failures of medical imaging systems and perform repairs according to manufacturer protocol and service-level agreement time standards
• Perform preventive maintenance on complex medical systems
• Develop preventive-maintenance procedures based on site-specific requirements, usage, and performance metrics
• Perform incoming inspections of new equipment
• Complete documentation for the CMMS database
• Act as an enterprise technical resource for assigned imaging equipment
• Provide on-the-job cross-training to fellow technicians
• Travel to other Cleveland Clinic locations based on business needs

Clinical Engineering, Imaging Technician I

• Independently diagnose, repair, calibrate, and perform preventive maintenance on imaging equipment in one or more modalities: interventional radiology/Cath and EP Labs, CT, MRI, and LINAC
• Support assigned systems with minimal vendor support
• Analyze medical imaging system failures and perform repairs according to manufacturer protocol and service-level-agreement time standards
• Perform preventive maintenance on complex medical systems
• Develop preventive maintenance procedures based on site-specific requirements, usage, and performance metrics
• Perform incoming inspections of new equipment
• Complete documentation for the CMMS database
• Act as an enterprise technical resource for assigned imaging equipment
• Provide on-the-job cross-training to fellow technicians
• Communicate equipment readiness and serviceability status to clinical and non-clinical caregivers
• Provide progress updates and reports for senior leaders
• Work Monday–Friday, 8:00am–5:00pm, with a primary focus in Northeast Ohio

Clinical Engineering Imaging Technician II

General

• Provide professional nursing care in an ambulatory setting
• Assess health status and complete nursing assessments
• Perform telephone triage and establish care plans
• Administer medications and treatments
• Initiate CPR and other emergency measures
• Notify physicians and/or Licensed Independent Providers of abnormal findings
• Assist with specialized diagnostic and therapeutic procedures
• Assist with specialized patient-care equipment
• Develop, evaluate, adapt, document, and provide health education to patients and families
• Cover other nursing roles within the department
• Travel within the region to support physician clinics and surgical procedures as needed
• Interact directly with patients, families, and visitors
• Provide healthcare information as needed

Ambulatory RN

Patient Care

• Provide a comprehensive, proactive and “Patients First” experience for patients and visitors
• Investigate, triage and resolve patient issues using the established HEART model
• Create a welcoming and professional environment and ensure outstanding patient experiences
• Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities, and interpreter-service screening and scheduling
• Enter and maintain confidential patient information
• Recruit, enroll and educate patients on MyChart and Appointment Pass
• Process the workflow for the day
• Participate in patient outreach activities, including proactive patient calls to assist with health maintenance and care compliance

Patient Service Specialist – Urgent and Outpatient Care

Advanced Practice Provider

• Manage initial consult and follow-up patients for the virtual Pathology Anemia and Micronutrient Deficiency team
• Provide primary and/or specialty care in accordance with certification and licensure
• Conduct medical histories and complete physical examinations where indicated
• Initiate and interpret laboratory, radiology, cardiographic, and other diagnostic tests
• Establish working diagnoses and treatment plans
• Perform routine and specialized procedures as credentialed and privileged
• Prescribe and monitor medications as permitted by licensure and applicable policies
• Educate patients about diseases, treatments, drug side effects, and hazards
• Participate in medical team rounds and collaborate with healthcare team members
• Refer patients to specialists and specialized health resources as appropriate
• Ensure continuity of care and liaise with multidisciplinary and specialty teams
• Review records and treatment plans to monitor quality and patient outcomes
• Facilitate length of stay, discharge planning, and regulatory compliance for inpatient management
• Support professional development of the healthcare team
• Promote evidence-based practices, guidelines, and research translation
• Conduct research studies and assist with data collection and analysis
• Serve as clinical preceptor for students and onboard new caregivers
• Perform other duties as assigned

Advanced Practice Provider, NP/PA/CNS – Virtual Pathology Anemia and Micronutrient Deficiency Team

Nurse Practitioner

• Serve as a full-time intensivist in Medical and Cardiac ICUs at Fairview, Hillcrest, and Main Campus
• Rotate between all three hospital sites
• Work on the Main Campus Sepsis Early Response Team
• Provide care to adults with critical, life-threatening illness in an intensive care setting
• Conduct patient evaluation and management
• Perform urgent patient-management procedures, including airway and ventilator management, central lines, arterial lines, difficult peripheral IVs, and chest tubes
• Work three 12-hour shifts covering 24 hours a day, 7 days a week
• Conduct medical histories and complete physical examinations
• Initiate and interpret laboratory, radiology, cardiographic, and other diagnostic tests
• Establish diagnoses and treatment plans
• Perform injections, immunizations, suturing, wound care, and specialized procedures
• Prescribe and monitor medications as permitted by prescriptive authority and policy
• Educate patients about diseases, treatments, medications, side effects, and preventive health
• Participate in medical-team rounds and collaborate with healthcare team members
• Refer patients to specialists and coordinate multidisciplinary care
• Conduct research follow-up studies and assist in data analysis
• Participate in quality monitoring through record and treatment-plan reviews
• Facilitate length of stay, discharge planning, and regulatory compliance
• Precept PA/APRN students and other health professionals as assigned
• Support onboarding as faculty for new employees
• Routinely take call and work weekends, holidays, nights, and other off-shift hours
• Perform other duties as assigned

Nurse Practitioner, Physician Assistant, Clinical Nurse Specialist – Medical Intensive Care Unit III

Frontend Engineer

• Design, document, code, unit test, systems test, and deploy software applications
• Work closely with developers, project managers, analysts, leaders, and clinicians to obtain regular feedback on design and development
• Perform coding, debugging, testing, and troubleshooting throughout the application development process
• Follow the team’s SDLC best practices, including templates and source control
• Participate in story writing, estimating, and backlog refinement sessions
• Follow department guidelines regarding time tracking and work assignment
• Debug and troubleshoot code-related issues and defects
• Support projects and provide ongoing application support in an agile development environment
• Deliver solutions and deliverables as part of a squad in an agile development environment
• Complete assigned tasks within established time estimates
• Provide after-hours support as appropriate

Software Developer I – Front End

Full-stack Engineer

• Design, develop, troubleshoot and implement applications meeting business and research needs
• Perform backend and full-stack development using .NET technologies
• Support secure data handling, SQL Server-based data integrations and API connections with REDCap and other enterprise platforms
• Maintain, improve and rework existing applications and code base
• Support research workflows and clinical operations
• Assist with application enhancements, security updates, testing and Azure cloud migration efforts
• Collaborate with systems analysts, research staff, physician subject matter experts and technical team members
• Perform coding, debugging, testing and troubleshooting throughout the application development process
• Follow SDLC best practices, templates and source control
• Participate in story writing, estimating and backlog refinement sessions
• Support projects and applications in an agile development environment
• Deliver solutions and deliverables as part of an agile squad
• Complete assigned tasks within established time estimates
• Provide after-hours support for critical issues as appropriate

Software Developer I

Manager

• Negotiate contracts on behalf of CCF within an assigned business area
• Evaluate new business opportunities
• Manage administrative, legal, operational, and financial issues related to contract negotiation
• Participate in contracting strategy development, business planning, and implementation
• Prepare, coordinate, and manage the contract negotiation process
• Identify and evaluate opportunities and financial terms for assigned contracts
• Assess potential legal risk in contract provisions
• Develop appropriate legal and financial contract language
• Coordinate and participate in legal review
• Prepare responses, letters of agreement, and key contract provisions
• Prepare and implement strategies for business growth
• Identify and target specific areas for development
• Initiate and develop relationships
• Track history and progress
• Serve as the principal contact for third-party payers and internal clients in developing, negotiating, and reviewing proposed agreements
• Review contractual performance of both parties for compliance and identify conflicts or changes requiring resolution at renewal
• Develop methodologies and review models to evaluate the financial impact of proposals
• Update methodologies as contract issues change
• Prepare responses to Requests for Proposals (RFPs) as required

Senior Contract Manager – Managed Care

Director

• Supervise facilities caregivers and provide leadership, orientation, training, coaching and mentoring across the Florida Market
• Oversee facilities operations for 80 buildings, including 5 hospitals and 75 ambulatory sites
• Oversee installation, inspections, repairs, troubleshooting and daily maintenance of buildings, infrastructure, facility equipment and grounds
• Coordinate facilities work with various departments and contractors
• Provide trade expertise supporting system-wide initiatives
• Ensure safe, functional and comfortable environments for patients, families and staff
• Maintain compliance with statutory, regulatory and administrative requirements
• Ensure safe and continuous operations aligned with preventive maintenance, state law and applicable codes
• Develop preventive maintenance for building systems and trade standards/specifications
• Establish systems to attract, develop, engage and retain caregivers
• Provide performance feedback through coaching and mentoring
• Manage staffing and capacity planning for assigned shops/trades
• Guide caregivers in accomplishing work objectives
• Ensure consistent application of policies, procedures and performance standards across the market
• Perform quality assurance reviews of completed work
• Coordinate work plans and priorities across multiple facilities
• Monitor departmental, capital and operating/construction budgets
• Review equipment and materials inventory and initiate purchase requisitions
• Participate in the Environment of Care Committee
• Oversee the integrity of fire life safety systems
• Work Monday-Friday, 7:30 AM–4:30 PM, with availability for nights and weekends as needed

Director – Facilities

• Perform high-quality ultrasound exams according to AIUM guidelines
• Perform obstetric ultrasounds, including high-risk MFM exams such as nuchal translucency, anatomy, BPPs, growth scans, cervical lengths, MCA and UA Dopplers
• Assist with amniocentesis, CVS, and other fetal-care-team procedures
• Perform gynecologic exams, including transabdominal/transvaginal pelvic ultrasounds, endometriosis studies, SIS, HyCoSy, IVF monitoring, transfers, and early OB scans
• Complete reports accurately, communicate findings, and assist physicians with procedures
• Teach and train sonographers, students, fellows, and residents
• Review patient history and explain the exam process to patients
• Ensure patient comfort and safety
• Monitor ultrasound appointment templates and schedules
• Complete emergent ultrasounds promptly
• Transmit and archive images at the end of the day
• Rotate among Institute sites as needed
• Assist with investigative techniques, procedures, and equipment
• Maintain knowledge of the field and CME activities
• Work varying shifts, weekend rotations, and rotating evening shifts as needed

OB/GYN Sonographer

• Perform routine MRI exams and procedures on patients of all ages, health backgrounds, and conditions
• Review patient questionnaires, charts, data, and requisitions to determine MRI contraindications
• Perform MRI procedures according to protocol and complete daily quality assurance
• Educate patients about MRI procedures, equipment, and exams
• Ensure patient comfort and safety during and after examinations
• Report equipment malfunctions, dysfunctions, and service needs
• Maintain equipment uptime for patient accessibility
• Process billing through RIS
• Instruct and mentor new hires and Radiology students
• Attend in-service programs and professional affiliation sessions
• Work day shifts from 7:00am–3:30pm or 8:30am–5:00pm

MRI Technologist

Financial Planning and Analysis

• Help patients navigate financial responsibilities without insurance or when insurance is not accepted at Cleveland Clinic
• Prepare estimated costs of services
• Request deposits for half of the estimated cost of services
• Discuss eligibility for government or Cleveland Clinic Financial Assistance Programs
• Counsel patients and parties responsible for payment regarding payment responsibilities and options
• Counsel patients regarding insurance benefits and recommend alternative payment sources and financial assistance
• Explain financial responsibilities, payment options, and collection procedures
• Contact insurance carriers or other sources and advocate for patients
• Initiate prepayment collection and perform follow-up to maximize collection
• Identify and resolve issues related to registration, financial clearance, insurance authorization, billing, explanations of benefits, provider-based billing, governmental requirements, HCAP/FAP policies, MyAccount, and collections
• Update and correctly document information in the appropriate computer system

Patient Financial Advocate

Project Manager

• Drive successful execution of moderately complex projects from initiation through closure
• Use standard tools and artifacts outlined in ITD’s PMO Project Playbook
• Foster collaborative project team environments
• Oversee project phases while managing scope, schedule, cost, quality, and risk constraints
• Align technology teams, operational partners, and stakeholders on project scope and timelines
• Address build and integration requirements, operational readiness, training needs, and cost-containment opportunities
• Develop project charters and form cross-functional teams
• Lead regular project team meetings
• Define and manage project scope, success criteria, and stakeholder requirements
• Develop work breakdown structures, timelines, and resource plans
• Enforce structured change-control processes
• Oversee day-to-day execution, milestones, schedules, and team interdependencies
• Ensure deliverables meet quality standards and business objectives
• Monitor project performance against scope, schedule, and cost baselines
• Analyze variances, manage changes, and implement corrective actions
• Provide reporting, dashboards, and stakeholder updates
• Build and manage budgets, forecast costs, and control expenses
• Coordinate and optimize internal-team and vendor resource allocation
• Identify and analyze risks and maintain risk and issue registers
• Implement mitigation and contingency plans
• Develop and execute stakeholder communication plans
• Manage stakeholder expectations through updates, influence, and negotiation
• Lead procurement, negotiate contracts, and manage vendor relationships
• Monitor vendor performance and service-level agreement alignment
• Close projects, conduct lessons-learned sessions and stakeholder reviews
• Finalize documentation and ensure smooth handoff or transition
• Perform other duties as assigned

• Prepare, analyze, and communicate key financial information
• Provide support to management and staff regarding financial reporting and related issues
• Assist with budget preparation, financial planning processes, and budget review for compliance and opportunities
• Serve as consultant to all levels of management to provide decision support for initiatives, policies, and procedures
• Complete special projects and duties, including necessary research, forecasting, and conflict resolution
• Provide financial reporting support and address related financial issues for management and staff
• Prepare, analyze, and report key financial and revenue cycle management information
• Develop standard and ad hoc reports to support enterprise needs
• Analyze financial operations and information to provide meaningful insights and decision support to executive leadership
• Provide financial and revenue cycle management data, metrics, and standard or ad hoc reporting to support organizational goals
• Responsibilities may include general ledger reconciliations, expense analysis, and Chargemaster management
• Perform other duties as assigned