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Lead Director, Provider Service Model Lead
CVS HealthCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive project management expertise with a focus on healthcare, including strategic planning, execution, and delivery of provider service models. Proficient in stakeholder collaboration and governance framework development to enhance provider relations and network operations.
Highest-signal resume keywords
Healthcare ExperienceProject ManagementProvider RelationsPresentation SkillsPMP Certification
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Support business excellence, network programs, and improvement of the provider experience
- Support the strategic direction of the Network team
- Manage complex projects, including nationally scoped and multi-segment initiatives
- Act as a liaison across organizational areas and stakeholders
- Oversee strategic planning, ideation, execution, and delivery of the provider service model
- Align project objectives with organizational goals
- Allocate resources, manage risks, and adhere to timelines and budgets
- Collaborate with cross-functional teams, stakeholders, partners, and senior leadership
- Direct end-to-end project management, including risk assessment, milestone tracking, and performance evaluation
- Create and deliver presentations for executive and senior leadership
- Promote accountability and continuous improvement
- Monitor project progression and address challenges
- Serve as primary liaison between internal organizations and leadership
- Develop and implement governance frameworks, policies, and methodologies
- Deliver reports and data-driven insights highlighting project status, key metrics, and improvement areas
- Interact with the NS&PE leadership team, support executive reporting, and drive the strategic initiative across Network Nation
Requirements
What you’ll need- Minimum of 10 years of healthcare experience
- Minimum of 5 years of project management experience
- Minimum of 5 years with provider relations, network operations, or provider contracting
- Ability to design, structure, and deliver high-impact presentations tailored to executive audiences
- Proficient experience in project planning, management, and monitoring
- Proficient with MS Office suite applications (PowerPoint, Excel, Teams, Word)
- Experience with flexing and shifting priorities
- Experience working independently and collaboratively to solve problems, make decisions and complete work/projects
- Experience working in the provider and network space preferred
- PMP preferred but not required
- Bachelor's degree preferred or a combination of work experience and education
Benefits
Comp & perks- CVS Health bonus, commission or short-term incentive program
- Equity award program
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningRisk AssessmentPerformance EvaluationData AnalysisGovernance Framework Development
Soft Skills
CollaborationProblem SolvingDecision MakingAccountabilityContinuous Improvement
Tools & Technologies
MS Office SuitePowerPointExcelTeamsWord
Certifications & Qualifications
PMP Certification
Industry Keywords
Provider ExperienceNetwork OperationsProvider ContractingStrategic InitiativeExecutive Reporting