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Posted: 10/15/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in stakeholder engagement, community relations, and public affairs, with a strong ability to manage risks and build trusted relationships across diverse groups. Proficient in facilitating public meetings and developing community outreach strategies to support complex development projects.
Highest-signal resume keywords
Stakeholder EngagementCommunity RelationsPublic AffairsRisk ManagementProject Management
About the role
Key responsibilities & impact- Support successful market entry, development, construction, and ongoing operations by building trusted stakeholder relationships and managing community, political, regulatory, and reputational risks
- Develop and execute community engagement strategies across assigned markets
- Support permitting and entitlement efforts through stakeholder engagement and cross-functional partnership
- Serve as a primary CyrusOne representative from due diligence through development, construction, and operations
- Assess community sentiment, stakeholder dynamics, and social risk factors during site evaluation and due diligence
- Develop community outreach and stakeholder engagement strategies for new developments
- Identify, prioritize, and manage relationships with elected officials, municipal staff, economic development organizations, school districts, community organizations, business leaders, and neighboring property owners
- Develop community-facing materials with Marketing, including microsites, presentations, fact sheets, talking points, and FAQs
- Plan and facilitate public meetings, stakeholder briefings, open houses, and community engagement events
- Prepare executives, subject matter experts, and internal stakeholders for community-facing activities
- Support tax incentive and economic development initiatives through engagement with government agencies
- Monitor political, regulatory, economic, and community developments affecting projects
- Identify, assess, mitigate, and escalate community-related risks
- Provide stakeholder intelligence, community insights, and risk assessments for business decisions and project planning
- Build and maintain relationships with community and government stakeholders
- Liaise between Design & Construction, Operations, and neighboring communities
- Maintain a visible and positive CyrusOne presence in operating communities
- Recommend and execute community investments, sponsorships, partnerships, charitable initiatives, and external memberships
- Support external communications and stakeholder messaging
- Coordinate community engagement efforts with Marketing, Communications, and executive leadership
- Maintain records of stakeholder engagement, commitments, issues, and outreach
- Track engagement outcomes and provide recommendations
- Prepare reports and updates on activities, risks, opportunities, accomplishments, and resource needs
- Support strategic planning and reporting for the Community Affairs function
- Travel approximately 30% to CyrusOne sites and surrounding communities, primarily within the Chicagoland area, Springfield, Illinois, Columbus, Ohio, and Raleigh, North Carolina, with periodic travel to Dallas headquarters
- Support the Northern U.S. portfolio outside Texas and Arizona
Requirements
What you’ll need- Bachelor's degree in Public Affairs, Communications, Government Relations, Political Science, Economic Development, Business, Public Administration, or a related field, or an equivalent combination of education and experience
- 7+ years of experience in community affairs, public affairs, government relations, economic development, stakeholder engagement, external affairs, communications, or a related field
- Experience independently leading stakeholder engagement efforts supporting complex development, infrastructure, real estate, energy, industrial, or construction projects
- Experience supporting projects through due diligence, market entry, permitting, entitlement, construction, and ongoing operations
- Working knowledge of zoning, permitting, entitlement, economic development, tax incentives, or related governmental processes
- Demonstrated success building trusted relationships with elected officials, municipal staff, community leaders, business stakeholders, and economic development organizations
- Experience planning and facilitating public meetings, stakeholder briefings, community engagement events, or similar public-facing activities
- Experience working across cross-functional teams including development, engineering, construction, legal, operations, communications, and executive leadership
- Strong understanding of stakeholder engagement, community relations, risk management, and public affairs principles
- Ability to identify, assess, and effectively escalate political, community, operational, and reputational risks
- Strong written, verbal, presentation, facilitation, and relationship-building skills
- Strong judgment, professionalism, and ability to navigate sensitive stakeholder situations
- Ability to manage multiple projects and priorities in a fast-paced, evolving environment
- Ability to work independently while collaborating effectively across diverse stakeholder groups
- Must be able to travel up to 30%
- Experience supporting external communications, media engagement, or public-facing communications efforts
- Prior experience representing an organization before public bodies, community groups, or governmental entities
- Experience supporting mission-critical infrastructure, data center, utility, energy, industrial, or large-scale real estate development projects
- Media spokesperson experience preferred but not required
Benefits
Comp & perks- Equal opportunity employment
- Reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and other state or local laws
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Community Engagement StrategiesZoning KnowledgePermitting ProcessesEntitlement ProcessesEconomic DevelopmentTax IncentivesPublic Meeting FacilitationExternal CommunicationsRisk AssessmentProject Planning
Soft Skills
Relationship BuildingStrong JudgmentProfessionalismVerbal CommunicationWritten Communication
Industry Keywords
Community AffairsGovernment RelationsPublic AffairsEconomic DevelopmentInfrastructure ProjectsReal Estate DevelopmentEnergy SectorIndustrial ProjectsConstruction ProjectsMedia Engagement