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Posted: 10/2/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in communication strategy development, event organization, and stakeholder engagement, with a strong focus on customer relations and social responsibility initiatives. Proficient in managing social media content and analyzing communication effectiveness.
Highest-signal resume keywords
Bachelor's DegreeMutual Fund Representative CertificateKnowledge Of FrenchCustomer FocusInterpersonal Savvy
About the role
Key responsibilities & impact- Assist, support and advise caisse managers in selecting, applying and implementing communications solutions, practices, programs and tools
- Participate with the caisse management committee to develop the annual communications activities plan within the allocated budget
- Advise managers on communication activities for client segments, community organizations, officers, managers and employees, and help carry out these activities
- Identify potential risk situations, inform the caisse’s general manager and partners, and monitor service quality activities including surveys and complaints
- Analyze sponsorship, donation and fundraising requests, make recommendations, conduct follow-ups, and help produce the caisse’s social responsibility report
- Analyze, select and ensure the quality of communication methods for members and clients, including letters and mass mailings
- Produce and communicate information for local and internal newspapers
- Support caisse representatives in maintaining business relationships with client groups and community organizations
- Help organize events such as information sessions, seminars and School Caisse activities
- Manage social media communities by writing content for posts and ensuring relevant, consistent comments and interactions
- Identify needs and follow up on ad placement guidelines with partners
- Follow up on Desjardins merchandising proposals and order promotional materials
- Help organize logistics for caisse events, including annual and special general meetings, and oversee annual report production
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of one year of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Mutual fund representative certificate – Autorité des marchés financiers
- Knowledge of French is required
- Action oriented
- Business insight
- Customer Focus
- Differences
- Interpersonal Savvy
- Nimble learning
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Benefits apply based on eligibility criteria
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Communication Strategy DevelopmentEvent OrganizationSocial Media ManagementSurvey AnalysisFundraising Analysis
Soft Skills
Action OrientedBusiness InsightNimble Learning
Certifications & Qualifications
Mutual Fund Representative Certificate
Industry Keywords
Social ResponsibilityClient SegmentsCommunity OrganizationsCaisse ManagementPromotional Materials