DSV - Global Transport and Logistics

Manager, Ocean Export Key Accounts

DSV - Global Transport and Logistics
Posted 10/19/2026full-timeItasca • Illinois • United StatesMid-LevelSenior💰 $90,000 - $115,000 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in overseeing ocean export processes, including compliance with customs regulations and trade laws, while effectively managing relationships with customers and service providers. Proficient in analyzing performance data to drive process improvements and enhance service quality.

Highest-signal resume keywords
Ocean Export ManagementCustoms ComplianceLogistics and Supply Chain ManagementLeadership and Team SupervisionAnalytical and Problem-Solving Skills

About the role

Key responsibilities & impact
  • Oversee the ocean export process, including preparation of shipping documents, customs clearance, and booking with shipping lines
  • Coordinate with freight forwarders, shipping lines, customs brokers, and other service providers
  • Build and maintain relationships with customers, vendors, and third-party service providers
  • Address and resolve customer inquiries promptly
  • Ensure compliance with customs regulations, trade laws, and other relevant regulations
  • Stay updated on ocean freight regulations and export controls
  • Develop and implement policies and procedures to improve efficiency and service quality
  • Identify and execute process improvements to reduce costs and enhance customer satisfaction
  • Monitor and report on KPIs including cargo delivery times, costs, and service quality
  • Analyze performance data to identify trends and improvement areas
  • Supervise a team of ocean export coordinators and support staff

Requirements

What you’ll need
  • Bachelor’s degree in Logistics, Supply Chain Management, or a related field is preferred
  • 5 years of experience in freight forwarding, logistics, or a related field is preferred
  • Prior experience in ocean exports and supervisory roles is highly desirable
  • Familiarity with ocean freight regulations, customs requirements, and export controls
  • Knowledge of shipping routes and schedules
  • Strong analytical and problem-solving skills
  • Excellent leadership and communication skills
  • In-depth knowledge of logistics, supply chain management, and ocean freight principles
  • Fluency in English is required
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Experience with logistics and ocean cargo management systems
  • Ability to work extensive and occasionally staggered hours for multi-shift access
  • Ability to perform sedentary computer- and telephone-based work, with occasional standing, walking, or lifting
  • Ability to meet stated vision and physical activity requirements

Benefits

Comp & perks
  • Benefits offerings available through the DSV Benefits Showcase, with eligibility, coverage options, and plan details varying by location and division
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
  • Minimal domestic and international travel may be required

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Ocean Freight RegulationsShipping Document PreparationCustoms ClearanceFreight ForwardingProcess ImprovementKPI MonitoringLogistics Management SystemsExport ControlsShipping Routes KnowledgeData Analysis
Soft Skills
Customer Relationship ManagementCommunication SkillsLeadership SkillsProblem-Solving SkillsTeam Coordination
Tools & Technologies
Microsoft Office SuiteLogistics Management SoftwareOcean Cargo Management Systems
Industry Keywords
Freight ForwardingLogisticsSupply Chain ManagementCustoms RegulationsTrade LawsExport ControlsOcean Freight Principles