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DSV - Global Transport and LogisticsCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and delivering training programs, particularly in Transportation Management Systems (TMS) and domestic transportation operations. Proficient in instructional design, e-learning content creation, and utilizing LMS platforms to enhance employee learning and development.
Highest-signal resume keywords
Transportation Management Systems (TMS)Instructional DesignE-Learning Content DevelopmentTraining Needs AssessmentFacilitation and Presentation Skills
About the role
Key responsibilities & impact- Serve as the primary regional owner for TMS training across Road and Road Transport operations in NORAM and LATAM
- Develop and deliver virtual and in-person systems and operational training for new and existing employees
- Design, develop, and maintain e-learning, videos, presentations, quick-reference guides, job aids, facilitator materials, and other training resources
- Create and maintain role-based TMS learning paths for onboarding, system proficiency, ongoing development, and competency validation
- Assess training needs and determine appropriate learning approaches
- Translate complex TMS functionality and domestic transportation processes into practical learning content using adult learning and instructional design principles
- Support train-the-trainer activities and guide local trainers or subject matter experts
- Coordinate training for new systems, TMS enhancements, implementations, and operational process changes
- Develop training plans, coordinate learning activities, and prepare employees for operational changes
- Manage training content, curricula, learning activities, and completion records in the LMS
- Monitor participation, completion, assessment results, learner feedback, and training effectiveness
- Support competency validation and identify opportunities for additional training and reinforcement
- Evaluate and continuously improve training content, delivery methods, and learning paths
- Maintain accurate, standardized, and scalable training materials
- Provide training activity, completion, and effectiveness reporting to the Manager, Regional Training and stakeholders
- Partner with the Manager, Regional Training to execute regional training strategy and initiatives
- Collaborate with OpEx, Operations, technology teams, system SMEs, and operational leaders to develop targeted training solutions
- Perform other duties, responsibilities, and projects as required
Requirements
What you’ll need- High school diploma or GED required
- Bachelor's degree in Training and Development, Instructional Design, Business, Supply Chain, Logistics, Transportation, or a related field preferred
- Minimum of 3 years of experience in training, learning and development, systems training, transportation operations, logistics, or a related field
- Experience working with Transportation Management Systems (TMS) required
- Working knowledge of domestic transportation operations, including freight brokerage and/or asset-based transportation operations, workflows, terminology, and processes strongly preferred
- Experience developing and delivering virtual and instructor-led training required
- Experience developing digital learning content, job aids, training guides, or similar learning resources required
- Experience within domestic transportation, including freight brokerage, asset-based trucking, FTL, LTL, or related operations strongly preferred
- Experience with LMS platforms, system implementations, system enhancements, or operational process changes preferred
- Strong working knowledge of TMS functionality and domestic transportation workflows
- Strong facilitation, presentation, adult learning, instructional design, written and verbal communication, organizational, project coordination, and analytical skills
- Ability to translate complex systems, processes, and technical information into clear, practical learning solutions
- Ability to evaluate training needs and recommend appropriate learning approaches
- Ability to build effective working relationships across Operations, OpEx, technology teams, system SMEs, and other functional groups
- Ability to work independently across multiple geographic regions and time zones
- Proficiency with Microsoft Office applications, including PowerPoint, Excel, Word, Outlook, and Teams
- Experience with e-learning authoring tools, video development tools, learning platforms, or similar training technologies preferred
- Ability to occasionally lift or move training materials and equipment weighing up to 25 pounds
- Schedule flexibility for training sessions across multiple time zones, system implementations, and operational needs
- Travel to DSV locations and other business-related destinations may be required
Benefits
Comp & perks- Base pay range of $70,000.00–$85,000.00 annually
- Benefits offerings, including eligibility and coverage options, through the DSV Benefits Showcase
- Reasonable accommodations for individuals with disabilities
- Opportunities for career growth and development
- Global work environment with colleagues in over 90 countries
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Training DevelopmentSystems TrainingLogistics OperationsDigital Learning ContentProject CoordinationAnalytical SkillsAdult Learning PrinciplesCompetency ValidationTraining Effectiveness MonitoringTransportation Operations Knowledge
Soft Skills
Written and Verbal CommunicationOrganizational SkillsRelationship BuildingIndependent WorkSchedule Flexibility
Tools & Technologies
Learning Management Systems (LMS)Microsoft Office SuiteE-Learning Authoring ToolsVideo Development ToolsVirtual Training Platforms
Industry Keywords
Freight BrokerageAsset-Based TransportationFull Truckload (FTL)Less Than Truckload (LTL)Supply Chain Management