DSV - Global Transport and Logistics

Assistant

• Resolve WMS and equipment failures, whether human or otherwise
• Take a proactive approach to define and correct errors
• Answer questions and respond to team members and Super Users as needed
• Provide ad hoc support to the team to resolve equipment and system errors
• Deliver improvement proposals for warehouse activity and the WMS
• Review WMS and operational processes to verify transactions are accurately executed
• Create and submit daily reports on opened and closed system/operational issues
• Assist warehouse staff in operational areas as needed
• Work overtime as dictated by the business, whether mandatory or voluntary
• Meet company objectives for performance, safety, and quality
• Comply with corporate and site-specific policies

Systems Assistant, Troubleshooter – 2nd Shift

Manager

• Lead the design, deployment, and governance of the Continuous Improvement Program across warehousing, transportation, and freight forwarding operations
• Own process optimization initiatives from opportunity identification through implementation and sustainment
• Develop the site/regional CIP strategy, including kaizen events, DMAIC projects, and rapid-improvement initiatives
• Establish and track savings and benefits pipelines with ROI documentation
• Build and maintain CIP governance, including idea intake, prioritization, project charters, stage-gate reviews, and close-out
• Champion continuous improvement through training, coaching, and visible operational leadership
• Conduct time studies, value stream mapping, process mapping, and root cause analysis
• Redesign SOPs to eliminate waste and improve throughput, labor productivity, and space/asset utilization
• Partner with Industrial Engineering on labor standards, engineered labor standards, and slotting/layout optimization
• Lead automation, WMS/TMS enhancement, and technology adoption opportunities
• Build dashboards and reporting for operational KPIs including OTIF, productivity, cost-per-unit, dock-to-stock, order accuracy, and safety incidents
• Use statistical analysis to identify variation, bottlenecks, and improvement opportunities
• Present improvement business cases and results to site leadership, regional leadership, and customers
• Liaise between operations, engineering, IT, and customer-facing teams
• Lead cross-functional improvement teams and manage change through communication, training, and sustainment plans
• Support new site start-ups and customer implementations
• Facilitate Lean/Six Sigma training for site operations teams
• Develop and maintain a network-wide playbook of standard processes, layouts, and best practices
• Conduct site assessments and audits and drive corrective action plans
• Benchmark performance across internal sites and industry standards
• Potentially lead and develop 2 to 3 junior Continuous Improvement, Process Excellence, Engineering, or Analytics professionals

Senior Manager, Continuous Improvement

Operator

• Load and unload inbound and outbound freight from vehicles and containers
• Perform quality checks on freight, including part numbers, quantities, and material condition
• Execute daily inventory cycle counts and replenishment orders for critical spare parts at the datacenter
• Process return shipments of electronic components using multiple warehouse management systems
• Place server racks on the datacenter floor using laser measuring devices with 100% accuracy
• Populate electronic components and install cabling into server racks according to diagrams and schematics
• Install rack hardware using hand, power, and measuring tools
• Operate material handling equipment including straddle stackers, rack movers, and electric pallet jacks
• Perform cleanup activities to ensure safety, cleanliness, and adherence to 5S standards
• Provide effective material orders, customer service, inventory management, and customer material movement support

Warehouse Operator, Data Center Associate

Team Lead

• Supervise a team of warehouse staff
• Ensure the Program meets expectation, including delivery timeline, inventory integrity, records and documentation retention
• Control and manage material usage, purchases, headcount and overtime
• Implement corrective actions and convey their implications to the team
• Uphold inventory integrity
• Ensure staff compliance with established processes and accuracy in data processing
• Take disciplinary action on staff when required
• Work with the Planner to align daily production-order priorities, including “Hotshot” and “Delay,” during daily production meetings
• Establish shipment-planning listings for Operations to focus on
• Communicate with Operations and the Planner about issues impacting shipment fulfilment
• Ensure Transpak delivers the correct base skid ordered
• Ensure modules for pullback or shipment are skidded and unskidded correctly
• Scan tote labels into SMS
• Ensure Customer Prep documents tally with the physical items
• Ensure all documents are completed before handover to the forwarder

Senior Team Lead

• Support health and safety activities at DSV
• Perform duties associated with the Health & Safety Assistant role
• Contribute to DSV’s transport and logistics operations

Health & Safety Assistant

Operations

• Oversee day-to-day warehouse operational activities, including staff scheduling, inventory control, and productivity
• Schedule warehouse personnel to ensure adequate staffing for shipping, receiving, and other activities
• Direct shipping, receiving, sanitation, maintenance, and inventory-control operations
• Monitor productivity reports and manage labor hours to meet budget requirements and warehouse goals
• Oversee scratch rates, out-of-stock issues, receiving errors, selection errors, and product slotting
• Maintain warehouse equipment through preventive maintenance and necessary repairs
• Coordinate warehouse safety programs with the Warehouse Manager in compliance with OSHA and other regulations
• Ensure a clean and safe work environment
• Foster a collaborative work environment and work closely with other departments for seamless operations and service delivery
• Coordinate activities and initiatives through phone, email, and web conferencing
• Develop operational-performance metrics and identify improvement areas with the Warehouse Manager
• Use data-driven approaches to optimize processes and achieve operational goals
• Manage and lead warehouse personnel, including recruitment, training, performance management, and succession planning
• Coach and support employees to maintain motivation and productivity
• Train new employees on warehouse systems and procedures
• Perform other duties as assigned to support warehouse and organizational goals

Operations Manager

General

• Set up and release assigned account shipments imported into Canada across various transportation modes and commodities
• Manage more complex shipments with some assistance
• Track and trace incoming shipments and communicate with clients as required
• Provide final accounting to CBSA for assigned accounts
• Arrange invoice payments to steamship lines, warehouses, and government agencies
• Arrange transportation of released cargo and maintain trucker relationships
• Identify tasks requiring special handling, recommend process improvements, and implement resolutions
• Follow departmental and organizational standard operating procedures and policies
• Participate in weekly team briefings
• Support ISO 9001 and ISO 45001 quality, health, and safety objectives
• Perform duties supporting quality, health, safety, environmental, and sustainability goals
• Act as a role model for DSV values and follow the Code of Conduct

Customs Specialist

• Oversee loading and unloading of inbound and outbound freight, including shipping documents and records
• Perform quality checks on inbound and outbound freight for accurate part numbers, quantities and pristine condition
• Execute daily inventory cycle counts and replenishment orders for critical spare parts at the datacenter
• Process return shipments of electronic components using multiple warehouse management systems
• Oversee and perform placement of server racks on the datacenter floor using laser measuring devices
• Oversee and perform population of electronic components and installation of cabling into server racks following diagrams and schematics
• Install rack hardware using hand, power and measuring tools
• Operate material handling equipment
• Perform and oversee cleanup activities to ensure safety, cleanliness and adherence to 5S standards
• Provide effective material orders, customer service, inventory management and material movement support
• Delegate and coach team members

Warehouse Team Lead – B Shift

• Lead and oversee larger, multi-shift, or higher-complexity warehouse operations
• Provide advanced operational oversight and people leadership
• Manage labor scheduling, space utilization, equipment, and manpower
• Conduct staff meetings to review activities, plan workload, and support continuous improvement
• Keep management and client representatives informed of operational issues
• Coach, mentor, and guide Supervisors and lead team members
• Partner with Operations Management on planning, staffing strategies, and workload forecasting
• Identify operational risks, trends, and improvement opportunities and develop action plans
• Ensure consistent execution of SOPs, safety standards, and quality requirements
• Drive productivity, service, safety, and financial KPIs
• Support cost control initiatives and lead continuous improvement projects
• Serve as an escalation point for complex employee relations, performance, or operational issues
• Participate in workforce planning, succession planning, and talent development
• Support new processes, systems, or client requirements
• Communicate operational performance and risks to senior leadership and client representatives
• Review operational data and metrics for decision-making
• Support audits, compliance reviews, and corrective action plans
• Assist in physical operations as needed to ensure service continuity

Supervisor, Operations

• Manage the importation of goods by ocean, including customs clearance and delivery to the final destination
• Manage the exportation of goods by ocean, including carrier booking and movement of goods through transportation channels
• Coordinate with carriers, customs brokers, and trucking companies to ensure timely delivery
• Prepare, process, and submit documentation for customs clearance, including commercial invoices, packing lists, and bills of lading
• Track and monitor shipments and provide customers with regular status updates
• Manage customer relationships and address concerns or issues
• Collaborate with logistics, finance, operations, and other internal departments
• Ensure compliance with customs regulations, trade laws, and other relevant requirements
• Perform other duties as assigned

Freight Forwarder

• Coordinate the exportation of goods by air, including scheduling with airlines and managing movement through various transportation channels
• Prepare and process documentation for customs clearance, including commercial invoices, packing lists, and bills of lading
• Track and monitor shipments and provide regular customer updates
• Manage customer relationships, satisfaction, concerns, and issues
• Collaborate with logistics, finance, and operations departments to ensure timely and efficient service delivery
• Ensure compliance with customs regulations, trade laws, and other relevant requirements
• Perform all other duties as assigned

• Coordinate the exportation of goods by air, including scheduling with airlines and managing the movement of goods through various transportation channels
• Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading
• Track and monitor shipments and provide regular status updates to customers
• Manage customer relationships, satisfaction, concerns, and issues
• Collaborate with logistics, finance, and operations departments to ensure timely and efficient service delivery
• Ensure compliance with customs regulations, trade laws, and other relevant regulations
• Perform all other duties as assigned

Supervisor

• Manage the day-to-day operations of the ocean import department
• Ensure compliance with customs regulations and company policies
• Supervise a team of ocean import freight forwarders
• Communicate with internal and external stakeholders to ensure timely and cost-effective delivery of shipments
• Resolve issues related to customs, documentation, and shipment delays
• Coordinate with ocean carriers, trucking companies, and other service providers
• Ensure accurate and timely data entry into the company's transportation management system
• Provide guidance and training to team members on import regulations and procedures
• Prepare reports and metrics related to import operations
• Supervise a team of ocean import coordinators

Supervisor, Ocean Import

• Coordinate the exportation of goods by air, including scheduling with airlines and managing movement through various transportation channels
• Prepare and process documentation for customs clearance, including commercial invoices, packing lists, and bills of lading
• Track and monitor shipments and provide customers with regular status updates
• Manage customer relationships and address concerns or issues
• Collaborate with logistics, finance, and operations departments to ensure timely and efficient service delivery
• Ensure compliance with customs regulations, trade laws, and other applicable requirements
• Perform all other duties as assigned

Freight Forwarder, Air Export

Financial Planning and Analysis

• Support the local management team with financial reporting and control, income management, debt management, accounts payable, and client billing
• Prepare timely internal financial reporting and analysis
• Analyze historical and current operations, trends, costs, revenues, commitments, and obligations to project future revenues and expenses
• Report actual results and analyze variances against plan
• Assist Operations with cost budgets, quarterly forecasts, and financial planning
• Publish periodic financial reports, including accounts payable, freight, and consumable metrics
• Review financial information to identify trends and opportunities and recommend cost-efficiency improvements
• Produce cost quotes, strategic business cases, risk assessments, and ad hoc analyses
• Participate in special projects, process improvements, and financial tools development and implementation
• Manage financial process improvements, KPIs, and strategic initiative tracking
• Support internal and external financial and system audits
• Manage workload to support accurate and timely monthly financial reporting
• Ensure prompt invoice payment and verify charges and expenses for billing
• Manage the Accounts Payable process, including vendor invoice purchasing, tracking, and revenue accruals
• Perform month-end close activities, including journal entries, corporate submissions, expense management, budget support, and cost accruals
• Complete the monthly Client Profitability Model
• Order and maintain office-supply inventory
• Attend meetings, document and distribute meeting minutes, and create communications and reports
• Assist with presentation design and development
• Communicate with employees, customers, suppliers, and other parties on behalf of site management
• Meet with vendors to maintain competitive pricing
• Work with Operations to develop budgets and forecasts for financial performance
• Handle sensitive and confidential information professionally and securely

Systems Assistant, Troubleshooter – 2nd Shift

Senior Manager, Continuous Improvement

Warehouse Operator, Data Center Associate

Senior Team Lead

Health & Safety Assistant

Operations Manager

Customs Specialist

Warehouse Team Lead – B Shift

Supervisor, Operations

Freight Forwarder

Freight Forwarder

Freight Forwarder

Supervisor, Ocean Import

Freight Forwarder, Air Export

Financial Analyst, Operations