DSV - Global Transport and Logistics

Team Lead

• Oversee loading and unloading of inbound and outbound freight to and from vehicles and containers
• Manage shipping documents and records
• Perform quality checks on inbound and outbound freight, including part numbers, quantities, and material condition
• Execute daily inventory cycle counts and replenishment orders for critical spare parts at the datacenter
• Process return shipments of electronic components using multiple warehouse management systems
• Oversee and perform server rack placement on the datacenter floor using laser measuring devices
• Oversee and perform population of electronic components and cabling installation into server racks using diagrams and schematics
• Install rack hardware using hand, power, and measuring tools
• Operate straddle stackers, rack movers, and electric pallet jacks
• Perform and oversee cleanup activities to maintain safety, cleanliness, and 5S standards
• Delegate and coach team members while supporting cross-training across datacenter departments

D Shift Dock Team Lead

General

• Coordinate safety and quality functions and assist the Supervisor
• Audit shipments, work areas, processes, and other assigned functions
• Maintain compliance with safety and quality policies and principles
• Maintain the Document Control Center and Quality System data and records
• Support documentation and follow-up for Internal Audits, QMS/QIS, and corrective actions
• Update visual aids, process instructions, quality procedures, corrective and preventive actions, and client documentation
• Generate and update control charts and Quality QOS
• Review and validate controlled documentation used throughout the plant against QIS
• Participate in Continuous Improvement Projects
• Work with the Supervisor to improve employee performance and service provided to other departments
• Perform plant tours to identify quality non-compliance
• Maintain a clean and organized workstation or area
• Send Weekly Triggers files to suppliers on time
• Follow up on aged material and notify customers for disposition
• Manage excess and slow-moving inventory and seek disposition
• Maintain vendor, contact, and part profile information
• Improve operational communication with suppliers and customers
• Prepare paperwork and backup data for return shipments
• Ensure customer responses meet customer service objectives
• Prepare reports and monitor compliance
• Coordinate cycle counts for Sync Report Analysis
• Participate in customer/internal corrective action and improvement plans
• Perform other duties as assigned

Quality Checker

• Oversee loading and unloading inbound and outbound freight from vehicles and containers
• Manage shipping documents and records
• Perform quality checks on freight, part numbers, quantities and material condition
• Execute daily inventory cycle counts and replenishment orders for critical datacenter spare parts
• Process return shipments of electronic components using multiple warehouse management systems
• Oversee and perform server rack placement on the datacenter floor with laser measuring devices
• Oversee and perform electronic component population and cabling installation in server racks
• Install rack hardware using hand, power and measuring tools
• Operate material handling equipment
• Oversee and perform cleanup activities to maintain safety, cleanliness and 5S standards
• Interact with customers and onsite stakeholders
• Delegate and coach team members
• Ensure adherence to safety and process procedures, punctuality, reliability, quality and production goals

Shift Team Lead, EWM/JIT

Operator

• Count, pick, put away, stage, and audit products weekly
• Stage products in designated areas
• Move projects
• Process credits
• Perform cleaning activities in the work area
• Maintain and ensure a safe working environment
• Complete other assigned duties or tasks

MHE Operator – 3rd Shift

Clerk

• Process all customer orders in a timely and accurate manner
• Generate related paperwork and information for customer orders, checking for special requests and shipping paperwork
• Coordinate special and last-minute shipping requests with the operations department
• Prioritize customer orders according to scheduled pickup time or pier cutoff
• Furnish shipping and tracking information
• Respond to customer inquiries concerning receipts, shipments, and inventory counts
• Report customer feedback and signs of dissatisfaction to management
• Oversee order paperwork and maintain corresponding files
• Maintain the DSV Work Instructions Manual
• Answer phone calls and operate office machines and computers
• Enter and verify data regarding orders, shipments, receipts, and adjustments
• Ensure accuracy of receiving and shipping documents
• Gather and maintain shipping and receiving records
• Assist in resolving discrepancies
• Collect inbound freight documentation and route it to the proper record-keeping unit
• Provide backup clerical support and perform other assigned duties

Shipping and Receiving Clerk, 1st Shift

Operations

• Supervise inbound, outbound, product slotting, and customer communication activities
• Manage labor, scheduling, space utilization, equipment, and manpower
• Hire, train, assign, supervise, counsel, and evaluate warehouse staff
• Conduct staff meetings and review daily and weekly work activities
• Keep senior management and client representatives informed of critical operational issues
• Develop and implement safe, profitable operational systems and procedures
• Manage operations to meet productivity, service, cost, quality, and client KPI objectives
• Implement and report cost-saving measures
• Plan daily work schedules using work orders, arrival notices, and customer instructions
• Assign duties and supervisory responsibilities to warehouse staff and team leads
• Review pending jobs, warehouse-space requirements, supplies, equipment, and staffing needs
• Train new staff and assess trainee progress
• Monitor job quantity and quality throughout the day and provide guidance
• Advise the Manager of progress or problems requiring attention
• Assist with physical warehouse operations as needed
• Provide team-member growth and development opportunities
• Conduct or provide input for annual performance reviews
• Support and train team members in adherence to corporate and client SOPs

Operations Supervisor

Shipping Coordinator

• Process customer orders in a timely and accurate manner
• Generate related paperwork and information for customer orders, checking special requests and shipping paperwork
• Coordinate special and last-minute shipping requests with the operations department
• Prioritize customer orders according to scheduled pickup time or pier cutoff
• Provide shipping and tracking information
• Respond to customer inquiries concerning receipts, shipments, and inventory counts
• Report customer feedback and signs of dissatisfaction to management
• Oversee order paperwork and maintain corresponding files
• Maintain the DSV Work Instructions Manual
• Answer phone calls and operate office machines and computers
• Enter and verify data regarding customer orders, shipments, receipts, and adjustments
• Ensure the accuracy of receiving and shipping documents
• Gather and maintain shipping and receiving records
• Assist in resolving discrepancies
• Collect inbound freight documentation and route it to the proper record-keeping unit
• Provide backup clerical support and perform other assigned duties

Shipping and Receiving Clerk, Coordinator

Financial Planning and Analysis

• Support the local management team with financial reporting and control, income management, debt management, accounts payable invoices, and client billing
• Prepare timely internal financial reporting, analysis, and actual-versus-plan reporting
• Assist operations with cost budgets, quarterly forecasts, and financial planning
• Publish periodic financial reports, including accounts payable, freight, and consumables metrics
• Review financial information to identify trends and opportunities and recommend cost efficiencies
• Produce cost quotes, strategic business cases, risk assessments, and ad hoc analyses
• Participate in special projects, process improvements, and financial tools development and implementation
• Manage financial process improvements, KPIs, and strategic initiative tracking
• Support internal and external financial and system audits
• Manage workload to support accurate and timely monthly financial reporting
• Ensure invoice payments and validate charges and expenses for billing
• Manage accounts payable, vendor invoice tracking, and revenue accruals
• Perform month-end close activities, including journal entries, corporate submissions, expense management, budget support, and cost accruals
• Complete the monthly Client Profitability Model
• Order and maintain office supply inventory
• Attend meetings, document and distribute minutes, and create communications and reports
• Assist with presentations
• Communicate with employees, customers, suppliers, and others on behalf of site management
• Meet with vendors to maintain competitive pricing
• Work with Operations to develop budgets and forecasts for financial performance

Financial Analyst, Operations

• Schedule, coordinate, and measure warehouse operations
• Measure standard operating processes within the facility
• Work from customer business schedules and develop daily schedules
• Measure performance against schedules
• Establish and maintain warehouse operational infrastructure
• Develop and maintain ISO-level operating guidelines and metrics for internal and external customers
• Develop and monitor productivity standards
• Establish and maintain daily operating schedules
• Coordinate daily cycle counts
• Develop and maintain training requirements for all employees
• Route trucks in and out of the warehouse when needed
• Load and unload trucks when necessary
• Check in and break down import freight when necessary
• Prepare documentation for exporting freight when necessary
• Maintain a safe working environment
• Provide customer service to prevent and resolve errors
• Perform other duties as assigned

Supervisor, Operations II – 3rd Shift

Recruitment

• Actively acquire and recruit new transport partners
• Systematically build and expand a high-performing subcontractor network for dedicated national truck operations
• Independently manage defined regions through in-person visits to transport companies and a strong market presence
• Build sustainable relationships with managing directors, dispatchers, and fleet managers
• Identify and develop transport capacity
• Market long-term dedicated assignment opportunities to suitable transport partners
• Negotiate commercial terms and framework agreements
• Manage the entire acquisition process, from initial contact through onboarding
• Further develop existing transport partner relationships
• Maintain a structured acquisition pipeline and document all activities
• Monitor market and competitor developments
• Work closely with Operations, Carrier Management, and local branches

Manager, Carrier Acquisition – Transport Partner Recruitment

Inside Sales

• Support existing customers with inquiries relating to transportation and logistics services
• Build and maintain long-term customer relationships by phone and through digital channels
• Identify potential among existing customers and support new customer acquisition
• Advise customers on suitable transportation and logistics solutions
• Prepare customized quotations
• Collaborate with specialist departments to develop optimal customer solutions
• Create and process quotations and sales-related documents
• Document customer contacts and activities in the CRM system
• Further develop existing customer relationships and expand the business

Inside Sales Representative – Customer Service, New Business Development

• Lead and develop your own team
• Take responsibility for all team activities and ensure compliance with agreed tasks and service agreements
• Act as the central point of contact for national and international key accounts
• Handle incoming customer inquiries of all types and levels of complexity
• Monitor the supply chain and ensure compliance with agreed SOP standards
• Monitor data receipt, data transfer, and defined work processes
• Manage the daily customer service operations
• Prepare and compile KPI reports and customer-specific analyses
• Proactively monitor shipments using DINAS, ZAS, and Track & Trace
• Occasionally coordinate national and international transport orders

Team Lead, Control Tower

Team Leader

• Oversee a section of the warehouse and ensure smooth day-to-day operations.
• Support the management team in achieving business targets.
• Lead a team of operatives, coordinating workloads and monitoring performance.
• Maintain high standards of quality and productivity.
• Manage and motivate the team to meet KPIs and deadlines.
• Train new operatives and support ongoing development.
• Maintain accurate inventory and stock movement records.
• Ensure compliance with health and safety standards and foster safe working practices.
• Produce reports, assist with stock takes, and plan future capacity needs.
• Act as a key point of contact for customers, suppliers, and transport partners, ensuring excellent communication and service delivery.

Warehouse Team Leader – PM

Manager

• Establish governance and enable profitable growth through pricing strategies and market intelligence
• Develop and execute pricing strategies aligned with company goals, market conditions, and customer expectations
• Balance pricing decisions with targets, including volume discounts and negotiations
• Analyze cost structures for Air, LCL, FCL, and Courier services
• Analyze historical data, market trends, and cost structures to determine competitive and profitable pricing strategies
• Manage sell rate adjustments to maximize revenue and maintain competitiveness
• Identify process improvements related to rate maintenance and pricing strategies
• Prepare and deliver pricing proposals to potential customers, sales teams, and existing clients
• Collaborate with account managers and customer service teams to address concerns and negotiate rate changes
• Monitor industry trends, market fluctuations, and regulatory changes affecting pricing decisions
• Lead, mentor, and manage the rate management team
• Manage outputs and drive KPIs for the function
• Create and develop an enjoyable working environment promoting free thinking, hard work, and milestone delivery

Senior Manager, Rate Management – Air & Sea Pricing

Assistant

• Maintain accurate warehouse inventory
• Perform inventory investigations or root cause analysis as directed by the supervisor
• Document returned materials from customers
• Ensure inventory is stored in appropriate areas
• Suggest material relocation to maintain inventory ranges and locations
• Work autonomously while reporting progress and issues to supervision or management
• Maintain records and reports for inventory control and security
• Conduct physical inventory and assist with daily/monthly in-house cycle counts
• Support shipping and receiving in locating missing items throughout the facility
• Participate in daily start-up and staff meetings as required
• Use PC skills for email and report generation
• Initiate, document, recommend, and verify solutions for product, process, and quality-system nonconformities
• Review and investigate inbound and outbound functions, including unloading, checking, stacking, storing, order pulling, staging, labeling, and loading
• Notify management when procedures require updates
• Maintain a clean, neat, and orderly work area and perform housekeeping audits
• Assist leadership as needed
• Participate in cross-training activities and provide backup support across departments
• Perform other duties as assigned