Gartner

Account Executive

• Drive value delivery with current Gartner clients, ensuring clients maximize the value they receive from Gartner services
• Identify, cultivate, qualify and close client growth opportunities through cross-sell and upsell
• Continually build a pipeline of high-quality opportunities to deliver against sales metrics and meet KPIs
• Own quota responsibility for the assigned territory
• Manage complex, high-revenue sales across matrix and diverse business environments
• Own forecasting and account planning on a monthly, quarterly, and annual basis
• Build trust-based relationships with C-Level Executives and their teams
• Understand clients' mission-critical priorities and ensure they receive expected value from the Gartner relationship
• Identify opportunities for stronger value delivery through alternative product offerings
• Manage a territory of Large Enterprise clients

Account Executive, LE/GE, GTS

Product Manager

• Develop a deep understanding of Client Engagement Services business goals and customer needs to shape product priorities
• Establish product vision, roadmaps, and release plans delivering measurable business outcomes
• Monitor technology, particularly AI trends, to inform strategy and propose new solutions
• Design and manage AI and automation solutions using Salesforce, custom-built, or third-party technologies
• Translate business requirements into actionable product and technical specifications
• Lead a scrum team through backlog management, sprint planning, and iterative delivery
• Resolve technical and resourcing blockers to achieve product objectives
• Build relationships with business stakeholders and integrate input into product priorities
• Partner with data scientists, engineers, and other product managers on long-term solutions
• Coordinate with IT partners on architecture, compliance, and delivery cadence
• Analyze data to generate insights and improve user experience and adoption
• Validate requirements through mockups, user feedback, and usability testing
• Measure and communicate the business value of technology solutions to stakeholders

Digital Product Manager

• Consult with C-level executives to develop and implement effective enterprise-wide strategies that improve the value delivered by Gartner's products and services
• Manage accounts to increase customer happiness, retention, and account growth
• Retain direct client contract value and grow accounts through contract expansion and introduction of new products and services
• Manage quota responsibility of multi-millions of contract value within a territory of major account-sized clients
• Conduct account planning and territory management
• Handle monthly, quarterly, and annual forecast accuracy
• Prospect and develop C-level and senior-level relationships
• Develop and conduct effective presentations with contract decision makers
• Travel to C-level Communities programs, client meetings, and competitive conferences

Strategic Account Executive – Large Enterprise, C-Level

• Execute full-cycle sales, including prospecting, outreach, pipeline management, and closing
• Generate pipeline through outbound prospecting, networking, and account expansion
• Consistently meet or exceed quota through client retention, upselling, and new business
• Build and maintain relationships with senior-level executives across enterprise accounts
• Collaborate cross-functionally with internal sales and account teams to drive revenue
• Identify new stakeholders and expand buying groups within named accounts
• Advise clients on the best conference solutions to support business objectives
• Drive revenue growth, client retention, and new business development across enterprise Fortune 500 accounts
• Partner with senior executives to align Gartner Conferences with mission-critical business priorities

Account Executive, Conference Sales – Enterprise/B2B Sales

Client Partner

• Build, develop, and manage relationships with clients ranging from senior C-levels to junior professionals across business functions
• Ensure clients successfully utilize their Gartner subscription, driving customer satisfaction, retention, and growth
• Introduce Gartner services and capabilities to new clients and communicate value to decision makers
• Facilitate client calls, understand client priorities, and recommend actions that maximize value and return on investment
• Collaborate with internal Gartner partners to overcome obstacles and maximize client value
• Conduct regular reviews of the client book of business, including performance and key client engagement metrics

Client Success Partner, Norwegian Speaking

• Consult with C-level executives to develop and implement effective enterprise-wide strategies using Gartner products and services
• Manage accounts to increase customer satisfaction, retention, and account growth
• Fulfill a quota responsibility of 1M+ in contract value within a territory of major client accounts
• Handle monthly, quarterly, and annual forecast accuracy
• Retain direct client contract value and grow accounts through contract expansion and introduction of new products and services

Human Resources

• Evolve the Benefits, Compensation, and Time and Absence technology portfolio and roadmap
• Partner with HRIS leadership, HR business owners, and stakeholders across the business
• Maintain relationships with key business partners for issue resolution and enhancements
• Drive and maintain Workday Benefits, Compensation, and Time and Absence capabilities
• Own and execute Workday system administration, including configuration, business processes, security and compliance, notifications, auditing, and data quality management
• Drive vendor-led releases and system enhancements, including configuration and development of new features
• Deploy enhancements and create and execute test plans, user acceptance testing, and regression testing
• Support operational excellence and continuous process improvement in systems of record
• Apply project management principles to longer-term initiatives
• Manage bug and issue resolution through root cause analysis, impact analysis, solution design, implementation, testing, and deployment
• Support Reporting and Analytics with report and dashboard requirements gathering, design, and testing
• Configure, test, and process mass data loads via Enterprise Interface Builder (EIB)
• Support compliance enablement through HRIS systems and processes
• Execute quality assurance efforts to ensure data and information accuracy
• Participate in requirements gathering with functional subject matter experts, IT, and users
• Support end-user requests and escalations and develop knowledge management materials for training and education

HR Lead – Workday Product

Sales

• Acquire new Gartner clients by cultivating trust-based relationships with C-Level Executives
• Understand mission-critical priorities and uncover opportunities to deliver client value
• Drive the full sales cycle from identifying prospects through closure and transition of new accounts
• Build pipeline through multi-touch prospecting outreach and campaigns
• Convert viable prospects into active Gartner clients, owning sales conversations and negotiations
• Conduct calls with C-Level prospects to qualify, showcase capabilities, and close business
• Partner with internal teams through portal walkthroughs and proofs of concept
• Transition new accounts to account management for a fast start to client value
• Deliver against the assigned annual quota for the territory

New Business Sales Executive

Customer Success Manager

• Build, develop and manage relationships with existing clients, from senior C-level executives to junior professionals
• Meet and engage with clients virtually to understand business priorities
• Recommend programs of action that drive high value, client retention and client return on investment
• Collaborate with internal Gartner colleagues to maximize value delivered to clients

Client Success Manager – Norwegian Speaking

• Ensure every Gartner client receives value exceeding their investment
• Understand and surface clients’ business priorities and challenges
• Identify effective ways to support clients in making the right business decisions
• Onboard clients and prove the concept of Gartner services
• Stimulate engagement with products used by large client teams
• Partner with clients from senior C-levels to junior professionals across IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales
• Introduce Gartner services and capabilities to prospective and new clients
• Manage accounts or connect clients with Gartner’s expert community
• Align Gartner resources with client priorities to maximize membership return on investment
• Collaborate with internal stakeholders to drive service delivery and business results
• Share best practices and design innovative solutions
• Use insights and metrics to drive client engagement, satisfaction, retention, and growth

Client Success Associate – GTP

Marketing

• Support Marketing Director in executing integrated marketing strategies and campaigns to drive revenue growth
• Coordinate and implement multi-channel marketing campaigns and content marketing programs to generate leads and support sales efforts
• Work with centralized centers of excellence to ensure smooth execution of assigned marketing activities
• Gather and organize input from Product, Research, and Sales teams to inform campaign messaging and tactics
• Collaborate with marketing team members to develop and distribute campaign content
• Strategize clear, concise marketing messages and content across channels and formats
• Work with colleagues across business lines and regions to share marketing ideas and support integrated activities
• Track and report marketing performance using established metrics and analytics
• Share findings and suggest improvements to enhance campaign impact
• Support demand generation activities by communicating key messages and campaign details to the Sales organization
• Build working relationships with Sales teams and regional leaders
• Monitor KPIs and campaign metrics and assist in evaluating campaign effectiveness