GEICO

Claims Specialist

• Reassure customers and offer solutions with empathy and care
• Guide policyholders through their coverage and the steps to get back on the road safely
• Manage incoming calls
• Collect accident facts and statements from involved parties
• Investigate claim details
• Assist customers in getting back on the road
• Resolve customer concerns and ensure a positive experience
• Drive customer satisfaction through meaningful interactions

Strategy

• Conduct market, competitive, customer, and operational research to identify trends and business opportunities
• Translate research findings into actionable recommendations supporting strategic decision-making
• Assess the effectiveness and financial impact of distribution strategies
• Identify opportunities to improve growth, profitability, customer experience, and operational efficiency
• Lead cross-functional strategic initiatives from concept through implementation
• Partner with distribution, product, technology, operations, finance, and analytics teams
• Analyze large and complex datasets to identify trends, business risks, and growth opportunities
• Serve as business owner for key distribution platforms and enhancement backlogs
• Define business requirements and prioritize initiatives
• Partner with technical teams on implementation
• Develop executive-level presentations, business cases, and strategic recommendations for senior leadership
• Communicate insights, tradeoffs, and proposed solutions to technical and non-technical stakeholders

Senior Business Strategy Analyst

Full-stack Engineer

• Build high-performance, low-maintenance, zero-downtime platforms and applications
• Help drive GEICO's insurance business transformation toward a technology organization focused on engineering excellence
• Work with the Sr. Staff Engineer and other Senior Engineers to innovate and build new systems
• Improve and enhance existing systems and identify new opportunities to solve critical problems
• Lead project execution and a technical roadmap to increase product delivery velocity and unlock new engineering capabilities
• Provide technical and thought leadership across one or multiple enterprise areas
• Collaborate with product managers, team members, customers, and engineering teams to solve complex problems
• Ensure the quality, usability, and performance of solutions
• Coach junior engineers and strengthen the technical expertise of the engineering and product community
• Share best practices and improve processes across teams
• Determine and support resource requirements, evaluate operational processes, and measure outcomes
• Demonstrate adaptability and sponsor continuous learning
• Provide on-call and operational support

Senior Engineer

Adjuster

• Promptly and accurately settle auto damage claims
• Handle complex claims using technical and industry knowledge
• Deliver excellent customer service
• Work in the San Rafael, California territory
• Adapt to remote, field, or in-office work as required
• Protect customers through innovation and integrity
• Participate in personalized development, mentorship, and certification programs

Auto Damage Adjuster – Field

General Counsel

• Defend lawsuits filed in New York courts
• Handle other first-party insurance defense matters
• Research laws and prepare legal briefs, opinions and memoranda
• Render opinions on liability, damages and value as requested by the Claims Department
• Prepare and handle pleadings, motions and discovery
• Handle depositions/examinations before trial and examinations under oath
• Defend assigned matters by trial or dispositive hearing, as applicable

Associate Counsel

General

• Inspect and assess vehicle damage
• Estimate vehicle repair costs
• Negotiate equitable settlements
• Partner with body shops, rental companies, and parts providers
• Consult with involved parties and review insurance contracts
• Inspect vehicles and write estimates
• Manage rental cars
• Resolve customer concerns
• Drive customer satisfaction through meaningful interactions
• Complete required hands-on training at the Ashburn, VA facility and field training center

Auto Damage Trainee, Field

Data Scientist

• Provide quantitative rigor, behavioral insight, and strategic perspective to organizational partners
• Partner with product, engineering, and design leaders to frame business questions and pressure-test roadmap assumptions
• Define goal metrics, guardrails, and supporting metric trees
• Design, power, and analyze A/B and quasi-experiments
• Analyze heterogeneity, long-term impact, novelty effects, and cross-surface interactions
• Apply causal inference methods when randomization is not feasible
• Build opportunity sizing, forecasting, and ROI models
• Lead root-cause investigations into user behavior, funnel performance, retention, and engagement
• Translate product questions into research designs, analyses, and deliverables
• Present findings and recommendations to senior leadership
• Mentor junior data scientists and analysts
• Define standards for experiment design, statistical rigor, and reproducible analysis

Staff Data Scientist, Product

Outside Sales

• Grow agency relationships to increase profit of GEICO and GEICO-affiliated products within an assigned area
• Oversee development and execution of policies to increase agency relationships
• Prospect, interview, and approve new agency appointments
• Manage agents through in-person, virtual, phone, and email interactions
• Build relationships, deliver training, and manage agency performance
• Implement agency program policies and procedures
• Translate national strategic initiatives into local goals and objectives
• Gain agent commitment and hold agents accountable for execution
• Monitor agent performance against goals, procedures, and guidelines
• Counsel agents and take disciplinary action, up to and including termination, with leadership support
• Assist agencies with local marketing plans and strategies
• Use data analysis to prepare pre-call strategies and identify opportunities
• Act as subject matter expert on GEICO and affiliated products, features, and tools
• Research competitor offerings to influence agents to sell GEICO products
• Evaluate agency performance and manage agreed-upon action plans
• Conduct training on GEICO products, services, and value proposition
• Develop agency growth plans with leadership and product teams
• Prepare business plans, staffing projections, and budgets
• Requisition supplies and materials and review budgets for cost reduction
• Adhere to GEICO's Code of Conduct, policies, and operating principles
• Meet attendance standards at the business location to perform job functions and interact with subordinates and management
• Travel 30% within the Ohio territory

Territory Sales Manager – Insurance Experience Required

• Configure, maintain, and enhance Workday Talent Management functionality
• Gather requirements from HR and business stakeholders and translate them into scalable Workday solutions
• Support Talent Reviews, Talent Pools, Calibration Events, Career Hub, Internal Mobility, and Talent Optimization processes
• Integrate Workday Skills capabilities into talent-related processes and workflows
• Lead solution design, configuration, testing, deployment, and post-production support
• Provide technical expertise and thought leadership across the organization
• Identify opportunities to improve processes, systems, and user experiences
• Develop and execute technical roadmaps
• Ensure application quality, performance, scalability, and usability
• Influence strategic decisions and partner across engineering teams to solve complex business challenges
• Collaborate with Human Resources, Finance, Workday Report Writers, Integration Engineers, and Product and Engineering teams
• Support deployment, maintenance, and continuous improvement of Workday solutions
• Lead testing efforts and validate business requirements
• Evaluate operational processes and recommend improvements
• Mentor and coach engineers
• Foster continuous learning, innovation, and knowledge sharing
• Adhere to company policies, operating principles, and the GEICO Code of Conduct
• Deliver secure, reliable, and high-performing solutions
• Meet attendance and collaboration requirements supporting business operations and team success

Senior Engineer – Workday Talent Tech

Marketing Operations

• Lead the Directors of Capital Management, Marketing Operations, and Innovation & System Design and their broader teams
• Own marketing financials, including budget planning, deployment, tracking, invoice and MA oversight, and accruals
• Partner with Finance to maintain transparent, defensible spending aligned with enterprise priorities
• Oversee marketing capability building, agency management, and process design
• Lead cross-functional partner management across legal, supply, risk, and compliance
• Define and advance GEICO's marketing operating system
• Champion agentic system design and AI transformation
• Set the tooling approach and broader technology and product relationship
• Translate technology, workflows, and AI capabilities into practical marketing applications
• Build, lead, and develop three Directors and their organizations
• Represent Marketing Operations & Transformation in executive forums
• Establish shared standards and operating cadences across the function
• Own the marketing operating system as a product and drive its continued investment and evolution

Senior Director, Marketing Operations – Transformation

• Defend lawsuits filed in Virginia courts
• Handle other first party insurance defense matters
• Research laws and prepare legal briefs, opinions, and memoranda
• Render opinions on liability, damages, and value as requested by the Claims Department
• Prepare and handle pleadings, motions, and discovery
• Handle depositions/examinations before trial and examinations under oath
• Defend assigned matters by trial or dispositive hearing, as applicable

Security Engineer

• Conduct investigations of suspected fraud or other illegal activities against the Company
• Interview subjects and witnesses
• Conduct database inquiries and take statements
• Locate sources of information and witnesses
• Evaluate information to determine credibility
• Refer and coordinate investigation assignments to outside agencies
• Provide training and support to departments involved in the claims handling process

Senior Field Security Investigator

• Provide reassurance and solutions to customers after an accident
• Inspect and assess vehicle damage
• Estimate vehicle repair costs
• Negotiate equitable settlements
• Partner with body shops, rental companies, and parts providers
• Consult with involved parties and review insurance contracts
• Inspect vehicles and write estimates
• Manage rental cars
• Resolve customer concerns and ensure a positive experience
• Drive customer satisfaction through meaningful interactions
• Complete 3 weeks of required hands-on training at the Ashburn, VA facility and 2 weeks at a field training center in NY, TX, or CA
• Responsible for the Syracuse, NY field territory

Auto Damage Trainee – Field

• Inspect and assess vehicle damage
• Estimate vehicle repair costs
• Negotiate equitable settlements
• Partner with body shops, rental companies, and parts providers
• Consult with involved parties and review insurance contracts
• Inspect vehicles and write estimates
• Manage rental cars
• Resolve customer concerns and ensure a positive experience
• Drive customer satisfaction through meaningful interactions
• Complete 3 weeks of required hands-on training at GEICO’s Ashburn, VA facility and 2 weeks at a field training center in NY, TX, or CA

Data Analyst

• Develop and maintain data delivery solutions supporting operational data reporting
• Build datasets, extracts, reports, dashboards, metrics, and business data
• Design efficient, scalable data models and data delivery solutions
• Recommend data delivery technologies and approaches that improve maintainability, performance, and usability
• Develop automated data delivery processes using ETL/ELT tools
• Write, debug, optimize, and maintain SQL queries and data pipelines
• Support migration of existing SAS solutions to dbt and Power BI
• Collaborate with cross-functional teams on data models and architectures
• Perform and automate daily maintenance processes
• Assist with data and database migrations, testing, and validation
• Contribute to development standards, documentation, modularization, testing, and code reviews
• Manage project estimates, status reporting, and stakeholder coordination
• Conduct root cause analysis and performance tuning
• Provide technical guidance and mentorship to junior engineers and team members
• Participate in agile-team testing, validation, user acceptance testing, deployment, and post-implementation support

Claims Specialist

Senior Business Strategy Analyst

Senior Engineer

Auto Damage Adjuster – Field

Associate Counsel

Auto Damage Trainee, Field

Staff Data Scientist, Product

Territory Sales Manager – Insurance Experience Required

Senior Engineer – Workday Talent Tech

Senior Director, Marketing Operations – Transformation

Associate Counsel

Senior Field Security Investigator

Auto Damage Trainee – Field

Auto Damage Trainee – Field

Senior Analytics Data Engineer