GEICO

General

• Inspect and assess vehicle damage
• Estimate vehicle repair costs
• Negotiate equitable settlements
• Partner with body shops, rental companies, and parts providers
• Consult with involved parties and review insurance contracts
• Inspect vehicles and write estimates
• Manage rental cars
• Resolve customer concerns
• Drive customer satisfaction through meaningful interactions
• Complete required hands-on training at the Ashburn, Virginia facility and field training center

Auto Damage Trainee – Field

Adjuster

• Handle complex auto damage claims using technical and industry knowledge
• Promptly and accurately settle claims
• Deliver excellent customer service
• Work flexibly across remote, field, and in-office settings as required
• Maintain applicable certifications and permits
• Communicate effectively with customers and relevant parties

Auto Damage Adjuster – Field

Full-stack Engineer

• Design, develop, and maintain scalable, resilient distributed systems
• Collaborate with stakeholders to define product requirements and deliver optimal solutions
• Work with cross-functional teams throughout the software development lifecycle
• Conduct design sessions and code reviews
• Mentor junior engineers and share best practices
• Create reusable application components and patterns
• Develop full-stack applications with ReactJS, Redux, Hooks, .NET or Java frameworks, and SQL/NoSQL databases
• Develop and integrate RESTful APIs and microservices
• Utilize CI/CD pipelines, Docker, and Kubernetes
• Publish and maintain design, workflow, and runbook documentation
• Provide support for critical systems, including 24x7 on-call support when necessary
• Plan, prioritize, and execute large-scale projects
• Contribute to continuous improvement of engineering practices

Senior Engineer, .NET

AI Engineer

• Own strategy, roadmap, and execution for GEICO’s AI Agent Platform
• Lead cross-functional teams through the full product lifecycle from concept to launch and beyond
• Conduct market research, competitive analysis, and customer interviews
• Prioritize features and initiatives based on customer feedback, business impact, technical feasibility, and AI capabilities
• Define requirements, manage the backlog, and ensure timely, high-quality releases
• Monitor product performance, analyze metrics, and iterate on features
• Identify options and recommendations and remove team impediments
• Manage rollout plans, segmentation, product adoption, and promotion opportunities
• Partner with Technology leaders on secure, resilient, performant, and scalable architecture
• Collaborate with engineering, design, and domain experts across sales, service, claims, billing, and other lines of business

Senior Product Manager, AI Platform

Analytics Engineer

• Design, develop, test, deploy, and maintain complex data structures, enterprise reports, dashboards, analytical systems, and software
• Lead analysis of contact center, IVR, digital, cloud, customer, workforce, and operational data
• Identify root causes, quantify business impact, and recommend practical actions
• Build, enhance, and troubleshoot reporting and monitoring solutions
• Monitor data patterns, anomalies, customer contact behavior, IVR performance, containment, transfers, service levels, handle time, and other operational indicators
• Partner with operations, workforce management, IVR, automation, product, engineering, data architecture, data science, and governance teams
• Research and query internal and external, structured and unstructured data sources
• Expand reporting capabilities, improve data availability, and strengthen business intelligence solutions
• Assess opportunities for business intelligence, automation, self-service improvement, and proactive performance management
• Improve development practices, reporting standards, metric definitions, documentation, validation routines, governance controls, and data stewardship
• Protect sensitive data and support data classification and access controls
• Instruct, review, and coach junior Data Analytics Engineers
• Communicate complex insights to technical and non-technical stakeholders using data storytelling

Senior Contact Center Data Analytics Engineer

Data Analyst

• Partner with the Head of People Operations to define and execute the vision and strategy for Workday operations, data management and analytics, and payroll
• Lead, mentor, and develop a multi-functional team
• Drive transformation initiatives to enhance efficiency, scalability, and employee experience
• Lead HR Operations responsible for processing employee lifecycle transactions within Workday, including hires, terminations, job changes, and compensation updates
• Ensure data integrity, process standardization, and compliance with company policies and regulatory requirements
• Manage EIB uploads and assess their use
• Identify opportunities to streamline processes and leverage automation within Workday and other HR systems
• Act as a key stakeholder for Workday optimization, enhancements, and integrations
• Evaluate and improve HR processes, tools, and service delivery models
• Lead HR data, reporting, and analytics across Workday and other systems
• Deliver accurate, timely, and actionable insights for business decisions and workforce planning
• Assess dashboards, metrics, and reporting frameworks aligned with organizational goals
• Ensure data governance, integrity, and security across HR systems
• Drive digital transformation initiatives, including automation, AI, and self-service capabilities
• Oversee end-to-end US payroll operations, including accurate and timely processing
• Maintain compliance with federal, state, and local regulations, including tax filings and reporting
• Partner with Finance and external vendors for payroll execution and audits
• Partner with Legal, Finance, and Audit teams to mitigate risk and support audits and regulatory reviews

Head of Workday Operations, Data & Analytics, Payroll

QA Engineer

• Execute manual and automated testing across Agile and Waterfall environments
• Validate user stories, business requirements, and acceptance criteria
• Test claims system enhancements, configuration changes, and new product features before production release
• Identify, document, track, and communicate defects, missed requirements, and business process gaps
• Analyze test results and recommend quality and risk improvements
• Design, execute, and maintain automated regression, pipeline, and end-to-end test suites
• Participate in developing and enhancing automation frameworks and testing processes
• Support maintenance and optimization of automated testing solutions
• Partner with Product, Engineering, Technology, and Business teams throughout the software development lifecycle
• Participate in BDD and TDD practices
• Coordinate and lead testing efforts across projects while tracking progress and deliverables
• Advise stakeholders on testing risks, potential impacts, and quality considerations
• Research new technologies, testing techniques, and industry best practices
• Participate in resolving testing issues and production concerns
• Promote quality-focused practices and contribute to evolving testing methodologies

Senior Claims Product Tester

Platform Engineer

• Develop and drive the overall technical roadmap for Digital Personal Auto Sales
• Collaborate with executive leadership, technology teams, and cross-discipline stakeholders on platform-service strategy
• Influence partners and leadership to achieve technical-roadmap milestones
• Provide thought leadership for GIA Platform and modernization of legacy platform components
• Lead design and architecture of resilient, scalable platform services across on-premises and cloud environments
• Champion software development best practices and safe deployment processes
• Write feature code and automated tests, raise and review pull requests, manage CI/CD pipelines, and provide production support
• Develop and maintain incident-response plans for disaster scenarios across partner integrations
• Lead production-readiness assessments and operational-excellence initiatives
• Perform technical reviews, architecture, software development, code reviews, testing, and production-readiness reviews
• Evaluate and implement modern technologies and tools for partner integrations, compliance, and visibility
• Stay current with industry best practices and emerging technologies
• Advise technical and non-technical stakeholders
• Mentor and coach engineering and product communities
• Analyze costs and forecasts for business plans
• Determine resource requirements, evaluate operational processes, measure outcomes, and sponsor continuous learning

Senior Staff Software Engineer – Platform Engineering, Java, Distributed Systems

• Inspect and assess vehicle damage
• Estimate vehicle repair costs
• Negotiate equitable settlements
• Partner with body shops, rental companies, and parts providers
• Consult with involved parties and review insurance contracts
• Inspect vehicles and write estimates
• Manage rental cars
• Resolve customer concerns
• Drive customer satisfaction through meaningful interactions
• Complete 3 weeks of required hands-on training at GEICO’s Ashburn, VA facility and 2 weeks at a field training center in NY, TX, or CA

Product Manager

• Lead cross-functional teams through the entire product lifecycle, from concept to launch and beyond
• Conduct market research, competitive analysis, and agent interviews
• Prioritize features and initiatives based on agent feedback, business impact, and technical feasibility
• Drive product development, including defining requirements, managing the backlog, and ensuring timely delivery of high-quality releases
• Monitor product performance, analyze metrics, and iterate features to optimize user experience and business outcomes
• Identify options and recommendations and work through trade-offs with partners to remove impediments
• Partner with engineering to drive secure, resilient, performant, and scalable product solutions
• Own the vision, strategy, roadmap, and execution for agency management functionality, including agent onboarding and administration/configuration

Senior Product Manager, Agency Management

Operations

• Build a new technical program management model for a continuously changing portfolio of AI, data, and martech initiatives
• Design agile, high-velocity delivery rituals, tooling, and decision-making processes
• Use AI tools and agents to improve planning, tracking, and reporting
• Stand up team designs for ambiguous initiatives by defining roles, ownership, and decision rights
• Build momentum across cross-functional projects and teams
• Partner with Marketing Systems Design and Technology teams to translate strategy into project plans, marketing use cases, and delivery roadmaps
• Own milestones, sequencing, delivery commitments, key dates, and roadmap commitments
• Manage program-level dependencies across concurrent initiatives and maintain a live transformation portfolio view
• Identify and resolve cross-program conflicts and escalate issues requiring executive attention
• Establish lightweight governance, milestone reviews, steering touchpoints, and executive reporting
• Build reporting and dashboards for portfolio health, key dates, and risks
• Partner with Change Management to support adoption of new tools, processes, and ways of working
• Report to the Senior Director, Marketing Transformation & Operations

Director, Martech Operations

Security Engineer

• Conduct non-field investigations of suspected cases of fraud or other illegal activities against the Company
• Conduct interviews and take statements
• Perform database inquiries
• Locate sources of information and witnesses
• Evaluate information to determine its credibility
• Refer investigation assignments to outside agencies
• Provide training and support to all departments in the claims handling process
• Work Saturday through Wednesday, 8 a.m. to 4:30 p.m.

Senior Internal Security Investigator

General Counsel

• Defend arbitrations and lawsuits filed in New York and handle other first-party insurance defense matters
• Research laws and prepare legal briefs, opinions, and memoranda
• Render opinions on coverage, medical necessity/causation, damages, and value as requested by the Claims Department
• Prepare and handle arbitration submissions and examinations under oath
• Defend assigned matters by trial or dispositive hearing, as applicable
• Travel to trials, hearings, depositions, management meetings, and conferences as required

Associate Counsel, PIP

• Defend arbitrations and lawsuits filed in New York and handle other first-party insurance defense matters
• Research laws and prepare legal briefs, opinions, and memoranda
• Render opinions on coverage, medical necessity/causation, damages, and value as requested by the Claims Department
• Prepare and handle arbitration submissions and examinations under oath
• Defend assigned matters by trial or dispositive hearing, as applicable
• Travel as required to attend trials, hearings, depositions, management meetings, and conferences

• Conduct investigations of suspected fraud or other illegal activities against the Company.
• Conduct interviews and database inquiries.
• Take statements and locate sources of information and witnesses.
• Evaluate information to determine its credibility.
• Refer and coordinate investigation assignments with outside agencies.
• Provide training and support to departments in the claims handling process.
• Handle investigative evidence and draw conclusions for applicable fraud investigations.
• Document investigation files clearly and professionally.
• Manage investigative workloads and active caseloads.

Auto Damage Trainee – Field

Auto Damage Adjuster – Field

Senior Engineer, .NET

Senior Product Manager, AI Platform

Senior Contact Center Data Analytics Engineer

Head of Workday Operations, Data & Analytics, Payroll

Senior Claims Product Tester

Senior Staff Software Engineer – Platform Engineering, Java, Distributed Systems

Auto Damage Trainee – Field

Senior Product Manager, Agency Management

Director, Martech Operations

Senior Internal Security Investigator

Associate Counsel, PIP

Associate Counsel, PIP

Senior Field Security Investigator