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General Dynamics Information TechnologyCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in case management and clinical review, with a strong focus on patient safety, compliance, and quality improvement. Proficient in stakeholder communication, project coordination, and data analysis to enhance operational workflows and ensure accurate documentation.
Highest-signal resume keywords
Clinical Degree (BSN, RN, MD, DO, PA)Case Management ExperienceProject Coordination SkillsData Analysis and InterpretationPublic Trust Clearance
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Manage the secure intake and documentation of patient safety and compliance cases
- Assess cases for severity, urgency, complexity, and potential patient impact
- Develop case review plans with timelines, data requirements, and stakeholder involvement
- Conduct comprehensive case reviews of compliance and patient safety concerns
- Coordinate information gathering, documentation reviews, interviews, and related evaluation activities
- Escalate cases and coordinate external reviews with organizations such as CMS
- Monitor and track Corrective Action Plans and other corrective actions
- Coordinate case activities among HRSA, OPTN committees, member organizations, contractors, and other stakeholders
- Facilitate stakeholder communication throughout the case lifecycle
- Provide timely updates on case status, documentation requirements, and follow-up activities
- Support case review plans and resolution activities
- Participate in cross-functional meetings and stakeholder engagements
- Analyze case information to identify trends, non-compliance, operational risks, and patient safety concerns
- Recommend process improvements, policy enhancements, educational initiatives, and corrective actions
- Support continuous quality improvement for case management workflows and oversight processes
- Manage multiple concurrent cases, milestones, deliverables, deadlines, and follow-up activities
- Maintain accurate case documentation, tracking tools, metrics, milestones, and outcomes
- Handle, redact, store, and transfer sensitive information and records appropriately
- Prepare recurring and ad hoc reports for HRSA, OPTN committees, and stakeholders
- Draft case reports summarizing findings, decisions, recommendations, and follow-up actions
- Use case management and tracking systems to maintain records and reporting
- Analyze case and operational data to support decisions and identify trends
- Support enhancements to case tracking, reporting, and workflow management tools
Requirements
What you’ll need- Clinical degree required, such as BSN, RN, MD, DO, PA, or another relevant clinical degree and licensure
- Minimum of six (6) years of experience in case management, clinical review, quality improvement, auditing, investigations, compliance, transplantation, or related healthcare operations
- Experience managing complex healthcare cases involving multiple stakeholders
- Experience reviewing and interpreting clinical information and assessing potential patient safety concerns
- Strong project coordination and organizational skills
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Exceptional attention to detail and documentation accuracy
- Ability to independently organize, prioritize, and manage assigned work
- Excellent written and verbal communication skills
- Ability to communicate effectively with clinicians, healthcare administrators, federal staff, contractors, and other stakeholders
- Strong collaboration, facilitation, and stakeholder management skills
- Ability to present findings, recommendations, and case outcomes clearly and professionally
- Strong computer skills and proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Teams
- Experience using case management, compliance tracking, reporting, or workflow management systems
- Ability to analyze and interpret data for operational and compliance activities
- Ability to handle sensitive and confidential information with discretion and professionalism
- Ability to travel throughout the United States up to 15% of the time
- Must be able to obtain and maintain a Public Trust clearance
- Preferred: experience in transplantation, organ donation, organ procurement, or related healthcare fields
- Preferred: experience with transplant centers, OPOs, histocompatibility laboratories, or similar organizations
- Preferred: PMP or other project management certification
- Preferred: experience supporting federal healthcare programs, quality oversight, accreditation, or regulatory review processes
- Preferred: familiarity with OPTN operations, member compliance, patient safety reviews, or performance monitoring
Benefits
Comp & perks- Comprehensive medical plan options, including plans with Health Savings Accounts
- Dental plan options
- Vision plan options
- 401(k) plan with pre-tax and post-tax contributions and company match
- Full-flex work weeks where possible
- Paid time off, including vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave
- Typically 15 days of paid leave per calendar year
- 10 paid holidays per year
- Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
- Short- and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
- AI-powered career tool identifying career steps and learning opportunities
- Internal mobility team supporting career goals
- Wellness packages
- Competitive pay
- Award-winning culture of innovation
- Military-friendly workplace
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Case ManagementClinical ReviewQuality ImprovementCompliance AuditingData AnalysisDocumentation AccuracyOperational Risk AssessmentTrend IdentificationProcess ImprovementPatient Safety Assessment
Soft Skills
Attention to DetailOrganizational SkillsCommunication SkillsCollaboration SkillsFacilitation Skills
Tools & Technologies
Case Management SystemsCompliance Tracking SystemsReporting ToolsWorkflow Management ToolsMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookMicrosoft Teams
Certifications & Qualifications
PMP CertificationPublic Trust Clearance
Industry Keywords
TransplantationOrgan DonationHealthcare OperationsFederal Healthcare ProgramsAccreditationRegulatory ReviewOPTN OperationsStakeholder ManagementPatient Safety ReviewsPerformance Monitoring