Genesys

Senior Account Executive – Strategic Accounts, East

Genesys
Posted 10/20/2026full-timeRemote • United StatesSenior💰 $140,000 - $182,250 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in driving revenue growth through strategic enterprise sales, developing executive-level relationships, and executing complex sales cycles. Proficient in selling SaaS-based solutions and leveraging innovative technologies to meet customer needs.

Highest-signal resume keywords
Enterprise Software SalesStrategic Account PlanningC-Level Relationship DevelopmentSaaS Solutions SellingMEDDPIC Selling Methodology

About the role

Key responsibilities & impact
  • Drive revenue growth and bring in net new business from prospects and current customers
  • Sell innovative solutions to large enterprise and strategic accounts
  • Create and nurture strategic customer relationships
  • Develop executive-level relationships and strategic account plans
  • Communicate Genesys’s strategic vision and capabilities in relation to customer business challenges
  • Develop marketing and prospecting plans for territory growth
  • Advocate for existing customers while driving upsell and cross-sell opportunities
  • Lead complex enterprise sales cycles and achieve revenue targets
  • Own and develop the assigned territory
  • Provide accurate forecasting and strategic account planning
  • Create dynamic sales presentations with technical experts
  • Introduce customers to Predictive, Conversational and Generative AI innovations

Requirements

What you’ll need
  • 7+ years’ experience in a direct, outside sales, quota-carrying role selling enterprise software solutions
  • Experience with multi-million dollar transactions and 6–24 month sales cycles within the enterprise space (F500)
  • Experience selling SaaS-based solutions in CX, EX, CCaaS, Customer Journey Analytics, Conversational AI or WEM preferred
  • Proven track record developing strategic enterprise relationships and C-level executive relationships
  • Experience driving innovation, growing new pipeline/business development, and developing strategic long-term account plans
  • Ability to communicate strategic vision and unique capabilities to customers
  • Experience developing marketing and prospecting plans for territory growth and new-logo account development
  • Ability to drive upsell and cross-sell opportunities
  • Experience with team selling and leading diverse account teams
  • Experience understanding customer needs and articulating complex technology solutions
  • Confirmed ability to lead complex sales cycles with successful revenue attainment
  • Familiarity with the MEDDPIC selling methodology
  • BS or BA degree or equivalent work-related experience
  • Ability to travel up to 50%

Benefits

Comp & perks
  • Uncapped commission plan with accelerators
  • Medical, Dental, and Vision Insurance
  • Paid Parental Leave
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off
  • 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Infertility treatments
  • Paid volunteer time
  • August Free Fridays
  • Well-being resources
  • Regionally tailored programs for employees and their families
  • Mentorship, learning programs, leadership development and education support

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Revenue GrowthSales Cycle ManagementUpsell and Cross-Sell StrategiesForecastingBusiness DevelopmentCustomer Journey AnalyticsConversational AIPredictive AISales PresentationsTerritory Growth Planning
Soft Skills
CommunicationRelationship BuildingTeam LeadershipCustomer AdvocacyStrategic Vision Articulation
Certifications & Qualifications
BS or BA Degree
Industry Keywords
CXEXCCaaSF500Enterprise SpaceInnovative SolutionsAccount DevelopmentMarketing PlansComplex Technology SolutionsPipeline Development