GoHealth Urgent Care

Community Manager

• Deliver, coordinate, and support clinical and operational training programs within the assigned market
• Facilitate new-hire onboarding, clinical skills training, workflow education, and classroom, virtual, and hands-on training
• Reinforce standardized workflows, policies, procedures, and best practices
• Coach learners, provide feedback, assess performance, validate competencies, and identify skill gaps
• Monitor learner attendance, training progress, completion, readiness, and concerns
• Maintain accurate training records, assessments, certifications, reports, and documentation
• Participate in Training Coach candidate interviews and provide job-related feedback
• Recommend additional training, remediation, or “Back to Basics” interventions
• Support training operations, schedules, logistics, assigned initiatives, pilot programs, and process improvements
• Partner with Training Coaches and Training and Operations Leadership to promote training consistency and workforce readiness
• Provide clinical support and cover Medical Assistant shifts as needed
• Perform Medical Assistant duties including patient registration, insurance verification, appointment scheduling, referrals, patient communication, vital signs, point-of-care testing, medical records maintenance, supply inventory, phone calls, follow-up calls, and opening and closing duties
• Perform equipment controls, calibration documentation, quality assurance and quality control logging, troubleshooting, preventive maintenance, and repair-ticket submission

Training Coach II, Community

Coach

• Deliver, coordinate, and support clinical and operational training programs within the assigned market
• Facilitate new hire onboarding, clinical skills training, workflow education, and classroom, virtual, and hands-on training
• Reinforce standardized workflows, policies, procedures, and best practices
• Coach learners, provide feedback, assess performance, validate competencies, and identify skill gaps
• Monitor learner attendance, training progress, completion, readiness, and concerns
• Maintain training records, assessments, certifications, reports, and related documentation
• Participate in Training Coach candidate interviews and provide job-related feedback
• Recommend additional training, remediation, or “Back to Basics” interventions
• Support training operations, schedules, program logistics, pilot programs, special projects, and process improvement efforts
• Partner with Training Coaches and Training and Operations Leadership to promote consistency and workforce readiness
• Provide clinical support and cover Medical Assistant shifts based on business needs
• Perform Medical Assistant duties including patient registration, insurance verification, appointment scheduling, referrals, patient preparation, vital signs, point-of-care testing, medical records maintenance, inventory management, phone support, follow-up calls, opening and closing duties, and equipment quality control

Training Coach II

• Facilitate new hire onboarding, clinical skills training, and workflow education
• Deliver classroom, virtual, and hands-on training; serve as a backup facilitator as needed
• Reinforce standardized workflows, policies, procedures, and best practices
• Coach learners and provide feedback supporting development, readiness, and onboarding
• Monitor learner attendance, training progress, and completion
• Communicate learner status, readiness, and concerns to Training and Operations Leadership
• Identify and escalate attendance, performance, or engagement issues
• Maintain training records, assessments, certifications, reports, and documentation
• Participate in Training Coach candidate interviews and provide job-related feedback
• Observe and assess learner performance; validate competencies and identify skill gaps
• Recommend additional training, remediation, or “Back to Basics” interventions
• Support learner improvement plans through coaching, feedback, and skill reinforcement
• Support training operations, schedules, logistics, and assigned initiatives
• Partner with Training Coaches and Training and Operations Leadership to promote consistency and workforce readiness
• Support reporting, tracking, documentation, special projects, pilot programs, and process improvement
• Provide clinical support as needed while maintaining competencies, certifications, quality, and patient care standards
• Perform Medical Assistant duties including registration, insurance verification, co-pay processing, appointment scheduling, referrals, patient interviews, vital signs, point-of-care testing, medical records, supply inventory, phone coverage, follow-up calls, opening/closing duties, and equipment quality-control procedures

• Deliver, coordinate, and support clinical and operational training programs within the assigned market
• Facilitate new-hire onboarding, clinical skills training, workflow education, and classroom, virtual, and hands-on training
• Reinforce standardized workflows, policies, procedures, and best practices
• Coach learners, provide feedback, assess performance, validate competencies, identify skill gaps, and recommend remediation
• Monitor learner attendance, progress, completion, readiness, and concerns
• Maintain training records, assessments, certifications, reports, and documentation
• Participate in Training Coach candidate interviews and provide job-related feedback
• Support training schedules, logistics, initiatives, pilot programs, and process-improvement efforts
• Partner with Training Coaches and Training and Operations Leadership to promote consistency and workforce readiness
• Provide clinical support and cover Medical Assistant shifts based on business needs
• Support providers, radiologic technologists, and patients through patient care management, organization, and communication
• Perform Medical Assistant duties including registration, insurance verification, co-pay processing, appointment scheduling, referrals, patient interviews, vital signs, point-of-care testing, records maintenance, supply inventory, phone support, follow-up calls, opening and closing duties, and equipment quality-control procedures

• Facilitate new hire onboarding, clinical skills training, and workflow education
• Deliver classroom, virtual, and hands-on training; serve as a backup facilitator as needed
• Reinforce standardized workflows, policies, procedures, and best practices
• Provide coaching and feedback to support learner development and readiness
• Monitor learner attendance, training progress, and completion
• Communicate learner status, readiness, and concerns to Training and Operations Leadership
• Identify and escalate attendance, performance, or engagement issues
• Maintain training records, assessments, certifications, reports, and documentation
• Participate in Training Coach candidate interviews and provide job-related feedback
• Observe and assess learner performance; validate competencies and identify skill gaps
• Recommend additional training, remediation, or “Back to Basics” interventions
• Support training operations, schedules, logistics, initiatives, pilots, and process improvements
• Partner with Training Coaches and Training and Operations Leadership
• Provide clinical support based on business needs and maintain clinical competencies and compliance
• Cover Medical Assistant duties, including patient registration, insurance verification, appointment scheduling, referrals, patient questions, vital signs, point-of-care testing, room and supply maintenance, medical records, phone calls, follow-up calls, opening and closing duties, and equipment quality-control procedures

• Deliver, coordinate, and support clinical and operational training programs within the assigned market
• Facilitate new-hire onboarding, clinical skills training, workflow education, and classroom, virtual, and hands-on training
• Reinforce standardized workflows, policies, procedures, and best practices
• Coach learners, provide feedback, monitor readiness, and support learner improvement plans
• Track learner attendance, progress, completion, assessments, certifications, and documentation
• Communicate learner status, readiness, and concerns to Training and Operations Leadership
• Identify and escalate attendance, performance, or engagement issues
• Participate in Training Coach candidate interviews and provide job-related feedback
• Observe and assess learner performance, validate competencies, identify skill gaps, and recommend remediation
• Support training operations, schedules, logistics, initiatives, pilot programs, and process improvement
• Partner with Training Coaches and Training and Operations Leadership to promote consistency and workforce readiness
• Provide clinical support and cover Medical Assistant shifts based on business needs
• Perform Medical Assistant duties including patient registration, insurance verification, appointment scheduling, referrals, patient interviews, vital signs, point-of-care testing, supply and exam-room maintenance, medical records, phone calls, follow-up calls, opening and closing duties, and equipment quality-control procedures

General

• Provide technical procedures and apply prescribed ionizing radiation for radiologic diagnosis
• Perform and analyze patient X-rays and report results to Medical Providers
• Provide administrative support for efficient operation of GoHealth Urgent Care Centers
• Support Medical Providers, Medical Assistants, and patients with patient care management, organization, and communication tasks
• Perform X-ray services for patients of all age groups under the direction of clinical providers
• Position patients correctly and protect them during equipment use
• Push patients in wheelchairs as needed
• Prepare patients for examinations, verify patient information, record medical history, and confirm visit purpose
• Perform preliminary physical tests and vital signs; escalate critical cases to providers
• Conduct point-of-care testing including flu, strep, urinalysis, ECG, and HCG as needed
• Maintain medical records and scan charts to patient files
• Conduct courtesy follow-up calls
• Perform and document equipment controls and calibration; maintain QA/QC logs
• Troubleshoot equipment breakdowns, perform preventive maintenance, and submit repair tickets
• Collaborate with ordering/treating Providers to determine appropriate procedures and views
• Explain procedures, ensure patient comfort and safety, and answer questions
• Position patients and equipment for optimal imaging
• Adjust radiographic controls to produce high-quality diagnostic images
• Maintain and clean X-ray equipment and manage supplies
• Follow radiation safety protocols and ALARA principles
• Maintain patient records and log completed procedures
• Verify image quality and ensure images are sent to radiologists for interpretation

Radiologic Technologist

Nurse Practitioner

• Provide urgent care services to adult and pediatric patients
• Treat patients of all ages, from 6 months and older
• Perform minor procedures such as sutures, casts, and splints
• Read EKGs and X-rays
• Float among scheduled shifts at centers in Kingston, Poughkeepsie, Wappingers Falls, and Fishkill

Urgent Care Physician Assistant/Nurse Practitioner

• Provide urgent care services for adult and pediatric patients
• Treat patients aged 6 months and older
• Perform minor procedures such as sutures, casts, and splints
• Read EKGs and X-rays
• Float among urgent care centers in Danbury, Fairfield, Brookfield, Stamford, and Norwalk
• Collaborate with Rad Techs and Medical Assistants
• Provide care within GoHealth Urgent Care’s Northwell Health partnership network

Physician

• Provide physician care in East End Long Island urgent care centers
• Treat adult and pediatric patients, including patients aged 6 months and older
• Perform minor procedures, including sutures, casts, and splints
• Read EKGs and X-rays
• Work primarily in 16-hour centers in Yaphank, Elwood, Bay Shore, and Port Jefferson
• May work in 12-hour centers in Deer Park, Commack, Sayville, and West Islip

• Provide physician services in GoHealth Urgent Care’s Westchester County Region.
• Treat adult and pediatric patients.
• Work within state-of-the-art urgent care centers equipped with imaging, labs and an advanced ECW EMR.
• Collaborate with Rad Techs, Medical Assistants and Scribes.
• Use point-of-care testing and documentation support.
• Rotate among other locations as needed or desired.

• Provide per diem physician care in GoHealth Urgent Care centers
• Treat adult and pediatric patients aged 6 months and older
• Perform minor procedures such as sutures, casts, and splints
• Read EKGs and X-rays
• Float to all centers in the Westchester Region
• Work with Rad Techs and Medical Assistants in patient care and documentation
• Deliver quality urgent care within GoHealth Urgent Care’s Northwell Health partnership network

• Provide per diem physician care in GoHealth Urgent Care centers partnered with Northwell Health
• Float to all centers in the Queens Region
• Treat adult and pediatric patients, including children aged 6 months and older
• Perform minor procedures such as sutures, casts, and splints
• Read EKGs and X-rays
• Work with Radiology Technicians and Medical Assistants who support vitals, medication reviews, point-of-care testing, and documentation
• Deliver patient care using state-of-the-art centers, imaging, labs, and the ECW EMR

• Provide urgent care services to adult and pediatric patients
• Treat patients of all ages, from 6 months and older
• Perform minor procedures, including sutures, casts, and splints
• Read EKGs and X-rays
• Work in Northwell Health-affiliated GoHealth Urgent Care centers across Suffolk County
• Collaborate with on-site Radiologic Technologists and Medical Assistants
• Use advanced ECW EMR, imaging, and laboratory services
• Provide quality, patient-focused care in a welcoming and diverse community
• Rotate to other locations as needed or desired

• Provide per diem physician care in GoHealth Urgent Care centers in the Staten Island Region
• Treat adult and pediatric patients aged 6 months and older
• Perform minor procedures, including sutures, casts, and splints
• Read EKGs and X-rays
• Float to all centers in the Staten Island Region
• Collaborate with on-site Rad Techs and Medical Assistants
• Provide patient care within a state-of-the-art urgent care network partnered with Northwell Health