GXO Logistics, Inc.

Operations

• Provide overall leadership and accountability for the safe, efficient and profitable operation of the site
• Ensure delivery of customer, operational and financial objectives
• Lead and develop site colleagues, creating a high-performance culture focused on engagement, accountability, continuous improvement and operational excellence
• Manage customer relationships as the primary site contact
• Ensure high levels of service, responsiveness and customer satisfaction
• Monitor productivity, service levels, quality standards and operational KPIs
• Implement improvement initiatives where required
• Ensure compliance with health and safety, transport, environmental, quality and statutory requirements
• Promote a strong safety culture across the operation
• Take overall responsibility for the TJX operation site and report to the General Manager

Operations Lead

General

• Champion operational safety and support the use of hand tools and dock-related equipment
• Serve as the primary point of contact for loading and unloading dock activities
• Coordinate trailer movements to support daily operational priorities
• Manage and sequence trailer docking, release, and yard flow
• Monitor dock conditions and exercise stop-work authority when unsafe conditions are identified
• Follow proper escalation procedures
• Partner with site operations, transportation, yard services, and customer-facing teams
• Prioritize multiple tasks and competing demands
• Communicate with internal and external stakeholders
• Ensure dock activities align with process guidelines, safety standards, and site SWIs
• Support dock and yard organization according to 7S workplace standards
• Conduct visual inspections to identify risks, inefficiencies, or potential delays
• Use Microsoft Office 365 and Google Suite tools to track activity, communicate updates, and document issues
• Provide coverage and operational support to site leadership and Lead peers as needed

Yard & Dock Coordinator – Weekend, 1st Shift

Manager

• Provide dedicated account management support for issue resolution, financial performance, contract adherence, solution design, and pricing
• Handle customer expectations and provide recommendations for strategic initiatives
• Manage contracts for assigned accounts and all account-driven activities
• Develop short-term and long-range organizational plans and goals
• Ensure annual profit, efficiency, and quality goals at each client engagement are achieved
• Direct capital expenditure and asset deployment activities
• Inspire and ensure a Lean culture
• Handle customer experience and establish strategic direction and account-growth plans

Programs Manager – 1st Shift

Program Manager

• Provide dedicated account management support, including issue resolution, financial performance, adherence to contract terms, solution design and pricing
• Handle customer expectations and provide recommendations for strategic initiatives
• Handle contracts for assigned accounts and all account-driven activities
• Develop short-term and long-range plans and goals for the organization
• Ensure attainment of annual profit, efficiency, and quality goals at each client engagement
• Direct capital expenditure and asset deployment activities
• Inspire and ensure a Lean culture
• Establish a strategic direction and plan for customer account growth
• Handle the customer experience

Program Manager, 1st Shift

• Provide dedicated account management support, including issue resolution, financial performance, contract-term adherence, solution design and pricing
• Handle customer expectations and recommend strategic initiatives
• Manage contracts for assigned accounts and account-driven activities
• Develop short-term and long-range organizational plans and goals
• Ensure annual profit, efficiency, and quality goals at each client engagement
• Direct capital expenditure and asset deployment activities
• Inspire and ensure a Lean culture
• Establish strategic direction and plans for customer account growth
• Handle the customer experience

QA Automation Engineer

• Carry out planned preventative maintenance on automated equipment
• Diagnose and repair electrical, mechanical and control system faults to minimise downtime
• Complete maintenance records, reports and documentation using the site CMMS system
• Support continuous improvement projects, equipment upgrades and engineering initiatives
• Maintain and improve roller conveyor networks and Intralox sorter technology
• Help maximise reliability, performance and uptime of the automated distribution centre
• Work safely and efficiently in a fast-paced engineering environment

Automation Engineer

Clerk

• Load and unload material using hand trucks, forklifts, hoists, conveyors, and similar equipment
• Ensure packaging, routing and systems work is completed quickly and accurately
• Participate in and guide the team in the Lean warehousing system on the floor
• Complete tasks by following established procedures
• Ensure all work is performed safely
• Participate in stand-up activities with cross-functional teams
• Work the night shift Tuesday–Friday, 5:15 p.m.–3:45 a.m., with Saturday, Sunday and Monday off

Software Engineer

• Design, code, and deploy custom web applications and automation scripts to improve operational efficiency
• Conduct discovery sessions with internal teams to understand pain points and gather requirements
• Present technical solutions to stakeholders in non-technical terms
• Develop and maintain integrations between Google Workspace and BigQuery
• Manage the full software development lifecycle, including scoping, architecture, front-end and back-end development, testing, and documentation
• Monitor existing tools for performance issues and debug errors
• Iterate tools based on user feedback and evolving business needs

Web Application Developer

Associate

• Receive, inspect, and accurately record incoming inventory, including racks, trays, networking equipment, and other hardware
• Maintain accurate inventory records and documentation for received and shipped items
• Perform stock counts and reconcile discrepancies
• Coordinate with suppliers and carriers to schedule inbound and outbound shipments
• Prepare shipping documents, labels, and packaging for outgoing shipments
• Upload, unpack, and inspect incoming shipments for accuracy and completeness
• Transport inventory by hand using material handling equipment such as pallet jacks, following safety procedures
• Maintain a clean and organized work environment, including storage areas and shipping/receiving docks
• Dispose of packaging materials and obsolete equipment as needed
• Follow safety protocols and procedures
• Comply with data center security measures and access controls
• Collaborate with data center operations, procurement, and technical support teams
• Support special projects and initiatives as directed by management
• Complete other assigned duties with consideration for quality, safety, and efficiency
• Assist in setting up and installing computer server racks according to instructions
• Assemble server racks using diagrams and guidelines
• Safely handle basic tools and equipment for installation tasks
• Support senior technicians with cable management and organization within server racks

Data Center Logistics Associate – 3rd Shift

Supervisor

• Establish, implement and maintain processes for the Quality Management System (QMS)
• Execute the QMS according to documented policies and applicable international quality standards
• Review the QMS for suitability, adequacy and effectiveness
• Assess opportunities for improvement and system changes
• Provide high-level reporting on system performance and improvement recommendations
• Serve as site audit authority for internal and external company audits
• Post company quality policies and conduct policy training
• Ensure facility and departmental training requirements are reviewed and met
• Execute corrective and preventive actions, recommend solutions, and manage projects
• Verify implemented solutions until defects are corrected
• Implement quality initiatives at facilities as required
• Provide leadership, guidance and education while ensuring policies and procedures are followed

Quality Supervisor – 1st Shift

Systems Engineer

• Serve as the liaison between Operations and IT
• Maintain the relationship between Operations and IT and ensure clear communication
• Evaluate, define and research existing WMS
• Configure, test and support business functions
• Recommend process improvements to management by leveraging system applications
• Communicate changes, improvements and modifications to management
• Determine project scope
• Identify and resolve system issues
• Translate user requirements into functional requirements
• Create process models, diagrams and charts to provide direction to the team
• Handle WMS configuration changes
• Define and coordinate implementation of test cases
• Train end users on modifications to existing and new processes

Warehouse Management Systems Analyst – 1st Shift

• Serve as the liaison between Operations and IT
• Maintain relationships and ensure clear communication between Operations and IT
• Evaluate, define and analyze existing WMS
• Configure, test and support business functions
• Educate management on process improvement opportunities using system applications
• Communicate changes, improvements and modifications to management
• Determine project scope
• Identify and resolve system issues
• Translate user requirements into functional requirements
• Create process models, diagrams and charts to provide direction to the team
• Handle WMS configuration changes
• Define and coordinate implementation of test cases
• Train end users on modifications to existing and new processes

Senior Warehouse Management Systems Analyst – 1st Shift

• Communicate with customers, vendors and operations to ensure customer commitments are met
• Establish procedures for maintaining overall company quality objectives
• Guide the team regarding quality and safety
• Hire, train, develop and appraise staff
• Recommend programs to improve operations
• Manage equipment and coordinate maintenance needs
• Ensure records and reports are completed on time and maintained appropriately
• Adhere to and enforce safe work practices and OSHA and other applicable standards
• Demonstrate understanding of GXO’s quality policy
• Oversee warehouse operations during the 3rd shift, Monday–Friday, 9:00pm–6:00am

Warehouse Operations Manager – 3rd Shift

• Load and unload material using hand trucks, forklifts, hoists, conveyors, and other equipment
• Ensure packaging, routing, and systems work is completed quickly and accurately
• Participate in and guide the team in the Lean warehousing system on the floor
• Complete tasks by following established procedures
• Ensure all work is performed safely
• Participate in stand-up activities with cross-functional teams

Clerk II

• Oversee multiple operational areas critical to smooth warehouse operations
• Communicate with customers, vendors and operations to ensure customer commitments are met
• Establish procedures for maintaining company quality objectives
• Guide the team on quality and safety
• Hire, train, develop and appraise staff
• Recommend programs to improve operations
• Manage equipment and coordinate maintenance needs
• Ensure records and reports are completed on time and maintained appropriately
• Adhere to and enforce safe work practices and OSHA and other applicable standards
• Demonstrate understanding of GXO’s quality policy

Operations Lead

Yard & Dock Coordinator – Weekend, 1st Shift

Programs Manager – 1st Shift

Program Manager, 1st Shift

Programs Manager – 1st Shift

Automation Engineer

Clerk

Web Application Developer

Data Center Logistics Associate – 3rd Shift

Quality Supervisor – 1st Shift

Warehouse Management Systems Analyst – 1st Shift

Senior Warehouse Management Systems Analyst – 1st Shift

Warehouse Operations Manager – 3rd Shift

Clerk II

Warehouse Operations Manager – 2nd Shift