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Posted: 10/19/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Sales Operations and Deal Management, with a strong focus on Salesforce CRM and CPQ tools. Capable of collaborating with cross-functional teams to enhance processes and support sales enablement initiatives.
Highest-signal resume keywords
Sales Operations ExperienceSalesforce CRM ProficiencyCPQ Tools ExposureTicketing Support Model ExperienceBusiness Requirements Documentation
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Review, validate, and process customer orders for accuracy, compliance with pricing and contracting policies, and readiness for booking and billing
- Support Sales representatives with Salesforce opportunity management, quoting workflows, and deal hygiene
- Manage and triage a Deal Operations ticketing queue
- Provide frontline support for Salesforce and CPQ-related questions from Sales
- Gather and draft business requirements for CRM and CPQ enhancements
- Support user acceptance testing and QA
- Help roll out new workflows, fields, or guardrails
- Contribute to sales and deal desk enablement through documentation, process guides, and training support
- Identify recurring quote-to-cash issues or inefficiencies and recommend improvements
- Partner with Sales, Deal Desk, Finance, and Legal to ensure deals are accurately structured, approved, and closed
Requirements
What you’ll need- 2-4+ years of experience in Sales Operations, Deal/Order Operations, Revenue Operations, or Order Management
- Strong attention to detail and comfort working with complex deal structures
- Working knowledge of Salesforce (SFDC) as a CRM, including opportunity and quoting workflows
- Exposure to CPQ tools such as Salesforce CPQ, DealHub, Ironclad CLM, or similar
- Basic understanding of how pricing and approvals are operationalized
- Experience managing or working within a ticketing or queue-based support model, such as Zendesk, Jira, Salesforce cases, or similar
- Prior involvement in CRM/CPQ projects or enhancements, including documenting requirements, participating in testing, or supporting system rollouts
- Ability to communicate clearly with Sales, Finance, Legal, and Operations stakeholders
- Comfortable operating in a fast-paced, evolving environment where processes are still being defined
- Ability to work from the Chicago office 3 days per week
- Legal authorization to work in the country where the role is located
Benefits
Comp & perks- Equity plan
- Comprehensive health coverage
- Dental coverage
- Vision coverage
- Retirement benefits with 401(k) match up to 4%
- Flexible PTO
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales OperationsOrder ManagementSalesforce (SFDC)CPQ ToolsQuoting WorkflowsDeal HygieneUser Acceptance TestingQA SupportProcess ImprovementAttention to Detail
Soft Skills
Clear CommunicationDetail-OrientedAdaptabilityCollaborationProblem-Solving
Tools & Technologies
Salesforce CPQDealHubIronclad CLMZendeskJira
Industry Keywords
Revenue OperationsDeal DeskQuote-to-CashPricing PoliciesContracting Compliance