Operations jobs in United States
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Associate Director, Registry Operations Management
Thermo Fisher Scientific
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Bank of America
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Bank of America
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POOLCORP
Posted: 10/19/2026CRM Operations Manager
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Carle Health
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Kemper
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First American
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Plaid
Posted: 10/19/2026Field Medical Operational Excellence Director
Pfizer
Posted: 10/19/2026Analyst, State Dispute Operations
Pivotal Health
Posted: 10/19/2026
Associate Director, Registry Operations Management
Thermo Fisher ScientificCore Competencies
Role fitUse this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading complex clinical research operations and registry programs, with a strong focus on program leadership, risk management, and stakeholder communication. Proven ability to develop integrated plans and improve operational performance in a regulated environment.
About the role
Key responsibilities & impact- Provide senior operational leadership for a portfolio of CorEvitas registries and real-world evidence programs
- Lead assigned registries across start-up, site activation, enrollment, ongoing data collection, maintenance, and closeout
- Convert protocols, contracts, client commitments, and program objectives into integrated plans, milestones, staffing assumptions, and risk controls
- Monitor portfolio health and intervene on risks, dependencies, delays, quality issues, and scope changes
- Ensure program records, governance, and operational decisions are documented according to company procedures and applicable requirements
- Coordinate delivery with Clinical Operations, Data Management, Biostatistics, Epidemiology, Medical and Scientific Affairs, Quality, Technology, Finance, Contracts, and client-facing teams
- Clarify accountability, handoffs, decision rights, and dependencies across functions
- Lead operational reviews and governance discussions for assigned programs
- Communicate status updates, options, and recommendations to senior stakeholders and clients
- Oversee site activation, enrollment, retention, data collection, and participation trends
- Guide targeted plans for underperforming sites and improve site engagement and registry performance
- Represent Registry Operations in client meetings and planning forums
- Assess operational, timeline, resource, and financial impacts of proposed changes
- Promote quality, compliance, inspection readiness, patient-centered research, and timely issue escalation
- Partner on audits, inspections, investigations, corrective and preventive actions, and remediation
- Lead process improvements that strengthen consistency, cycle time, stakeholder experience, and operational scalability
- Develop practical standards, tools, and metrics
- Coach and develop Registry Operations colleagues, manage workloads, and support talent development and succession planning
- Contribute to feasibility assessments, proposals, budgets, resource estimates, portfolio capacity planning, annual planning, and strategic initiatives
Requirements
What you’ll need- Bachelor’s degree in life sciences, healthcare, public health, clinical research, business, or a related field is required
- Typically, 8 or more years of experience in clinical research operations, registry operations, observational research, real-world evidence, clinical operations, or a related area
- Demonstrated success leading complex cross-functional programs and working with sites or site networks in a regulated research environment
- Experience with people-management or significant team leadership equivalent to 5 years is required
- Experience with longitudinal registries, observational studies, or post-marketing research and with biopharmaceutical or biotechnology clients is preferred
- Strong program leadership, planning, risk management, issue resolution, and performance management skills
- Ability to interpret operational data and turn findings into clear actions and recommendations
- Sound judgment in balancing scientific, operational, client, financial, and organizational needs
- Effective written and verbal communication, stakeholder management, negotiation, and influencing skills
- Ability to lead through ambiguity, solve root causes, and implement lasting improvements
- Must be able to work East Coast hours
- Must be legally authorized to work in the US without sponsorship
- Must be able to pass a comprehensive background check, including a drug screening
Benefits
Comp & perks- Fully remote work arrangement
- Standard Monday–Friday work schedule
- Relocation assistance is NOT provided
- Reasonable accommodation for disabilities during the application, interview, and employment process
- Equal employment opportunity and affirmative action protections
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