HUB International

P&C Claims Advocate II

HUB International
Posted 10/21/2026full-timeSacramento • California • United StatesMid-LevelSenior💰 $80,000 - $95,000 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in property and casualty claims adjustment, including negotiation, advocacy, and client relationship management. Proficient in analyzing claims, developing risk reduction strategies, and utilizing agency management systems.

Highest-signal resume keywords
Property & Casualty Claims AdjustmentProperty & Casualty LicenseClaim Adjustment ProcessClient Relationship ManagementMicrosoft Office Suite

About the role

Key responsibilities & impact
  • Provide initial and ongoing advocacy on property and casualty claims, including analysis, interpretation, consultation, and negotiation of coverage and reserves
  • Prepare and present periodic claim reviews to clients
  • Prepare coverage arguments for client advocacy and coverage positions
  • Assist with Third Party Administrator and insurance carrier selections
  • Ensure client questions and concerns are addressed by claims departments or TPAs
  • Interact with clients by telephone and in person to deliver and gather information
  • Negotiate action plans and reserve reductions with insurers
  • Assist producers in conducting claims with clients and carriers
  • Analyze loss history to identify risk reduction strategies
  • Attend sales presentations or renewal visits to present claims, risk-reduction programs, or loss information
  • Implement correction of carrier errors
  • Apply working knowledge of policy coverage to property and casualty claims
  • Maintain accurate, organized claim files and update HUB and agency management systems
  • Stay current on insurance industry changes and recommend appropriate client actions
  • Access and use claims-related carrier online systems
  • Perform other assigned duties and projects

Requirements

What you’ll need
  • High School Diploma / GED
  • 5-7 years property & casualty claims adjustment experience (brokerage preferred) or equivalent combination of education & experience
  • Property & Casualty License required
  • Proficient in claim adjustment process of Property, Casualty, Auto, Cyber, and Professional E&O claims
  • Computer skills including Microsoft Office Suite, Outlook and agency management systems
  • Ability to identify complex problems and develop and evaluate solutions
  • Ability to use logic and reasoning to evaluate alternatives and solve problems
  • Ability to prioritize and organize multiple tasks and responsibilities
  • Ability to communicate orally and in writing with internal and external customers
  • Ability to develop and maintain strong client relationships
  • Ability to work effectively with insurance and service vendors
  • Ability to respond to customer needs and handle difficult or emotional customer situations
  • Ability to work effectively with a team and coach others
  • Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations
  • Desire to learn and grow within the insurance industry

Benefits

Comp & perks
  • Structured training, licensing support and ongoing development opportunities
  • Competitive pay
  • Comprehensive health benefits
  • Retirement savings matching
  • Company-paid life and disability plans
  • Generous paid time off
  • Paid parental leave
  • Wellbeing program
  • Collaborative, high-performing culture
  • Community impact through HUB Gives
  • Career growth opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims AnalysisCoverage InterpretationNegotiation SkillsRisk Reduction StrategiesClaims File ManagementProblem SolvingPolicy Coverage KnowledgeClaims-Related Carrier Systems
Soft Skills
Effective CommunicationTeam CollaborationCustomer ServiceOrganizational SkillsCoaching Ability
Tools & Technologies
Agency Management SystemsMicrosoft Outlook
Certifications & Qualifications
High School Diploma / GEDProperty & Casualty License
Industry Keywords
Property & Casualty InsuranceThird Party AdministratorInsurance CarrierClaims DepartmentsLoss History Analysis