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Training and Development Specialist
Memorial Hermann Health System
Posted: 9/17/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and delivering commercial training programs and capability initiatives, with a strong understanding of the clinical research industry and CRO business development lifecycle. Proven ability to implement standardized methodologies and frameworks while effectively collaborating with cross-functional teams and senior stakeholders.
Highest-signal resume keywords
Commercial ExcellenceSales EnablementLearning & DevelopmentProject ManagementClinical Research Industry Knowledge
About the role
Key responsibilities & impact- Design, deliver and continuously evolve ICON’s commercial training and capability programs
- Build and flex a portfolio of enablement initiatives spanning bid defense excellence, onboarding, continuous coaching and capability development
- Establish a consistent, high-performing approach to commercial capability building for Business Development, Operations, Therapeutic Experts and senior stakeholders
- Work closely with Business Development, Clinical Operations, Proposals, Therapeutic Experts, Learning & Development and senior leadership
- Maintain best-practice methodologies, training content and performance improvement frameworks
- Develop, implement and maintain standardized, end-to-end methodologies for priority commercial capability programmes
- Establish adaptable frameworks for strategy, preparation, delivery and post-activity evaluation
- Develop and maintain reusable playbooks, training resources, preparation tools, presentation guidelines and templates
- Partner with commercial and operational leaders to align methodologies with client expectations, organisational capabilities and evolving business priorities
- Drive adoption of best practice across business units, therapeutic areas and regions
Requirements
What you’ll need- Significant experience in Commercial Excellence, Sales Enablement, Learning & Development, Business Development or a related function
- Experience designing and delivering training for cross-functional teams and senior stakeholders
- Experience implementing standardized methodologies, competency frameworks and improvement initiatives
- Strong understanding of the clinical research industry and CRO business development lifecycle, including proposals and bid defenses
- Demonstrated ability to work across multiple concurrent initiatives and adapt quickly to shifting priorities
- Excellent facilitation, presentation, coaching, communication and stakeholder-influence skills
- Strong project management and analytical skills; experience in a global or matrixed organization
- Previous experience in a CRO, pharmaceutical, biotechnology or clinical research organization
- Direct experience supporting or participating in client bid defenses
- Knowledge of clinical trial operations, study delivery and therapeutic strategy
- Experience establishing commercial training programs, centers of excellence, or enablement platforms
- Experience with AI-enabled coaching tools, digital/interactive learning design, or sales enablement technology (e.g. Seismic or similar)
- Relevant qualification in Learning & Development, instructional design, organizational development or business
- Legal right to work in the country where the role is based
Benefits
Comp & perks- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Training DesignMethodology ImplementationCompetency FrameworksPerformance ImprovementBid Defense SupportDigital Learning DesignAnalytical SkillsCoaching SkillsPresentation SkillsStakeholder Influence
Soft Skills
Facilitation SkillsCommunication SkillsAdaptabilityCollaboration
Tools & Technologies
AI-Enabled Coaching ToolsSales Enablement TechnologyInteractive Learning Design
Certifications & Qualifications
Qualification in Learning & DevelopmentInstructional DesignOrganizational Development
Industry Keywords
CROPharmaceuticalBiotechnologyClinical ResearchCommercial Training Programs