Jerry

Copywriter

• Create helpful and entertaining content for relevant subreddits and Jerry's own subreddits
• Write long-form and short-form Reddit-native copy using authentic tone, formatting, and structure
• Draft real-time, high-context replies to community comments and inquiries
• Test narrative hooks, post structures, TL;DRs, bulleted breakdowns, case studies, and posting times
• Write comprehensive, search-optimized Reddit copy for Google indexing and AI-model citation
• Collaborate with Content, SEO, and Product teams to adapt company insights into Reddit-first copy
• Translate complex financial, insurance, automotive, and vehicle-maintenance topics into accessible content
• Use community reactions and feedback to refine writing style
• Support Jerry's mission to make car ownership simple, transparent, and affordable through its AI-powered advisor

Business Operations

• Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies
• Lead the design, execution, and analysis of A/B experiments on new and existing features
• Extract key insights to inform product and business strategies
• Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth
• Identify opportunities to automate manual processes and optimize operational efficiency
• Conduct in-depth analyses using advanced machine learning models
• Champion data-driven decisions across critical business initiatives, including carrier growth and development and building new products from 0-1
• Partner with the VP of BizOps & Analytics

Associate, BizOps, Analytics

Insurance

• Handle inbound calls for auto, home, motorcycle, and specialty insurance
• Deliver an exceptional, consultative customer experience
• Educate customers about coverage options, savings, and coverage gaps
• Translate complex policy details into clear, understandable choices
• Craft tailored policy packages across 55+ carrier partners
• Finalize and bind insurance coverage
• Address customer hesitation and concerns to ensure a smooth, transparent purchase
• Share customer feedback with the product team to improve the app and service offerings

Inbound Insurance Sales Representative

• Handle inbound calls for auto, home, motorcycle, and specialty insurance
• Deliver an exceptional, consultative customer experience
• Match customers with suitable coverage from Jerry’s 55+ carrier partners
• Educate customers and translate complex policy details into clear choices
• Identify potential savings and coverage gaps
• Craft tailored policy packages and finalize coverage
• Address customer hesitation and concerns transparently
• Share customer feedback with the product team to improve the app and services

Insurance Sales Agent

Financial Planning and Analysis

• Own Jerry’s driver-based operating model for the base business and expand it for new insurance products and business lines
• Run the annual budget and long-range planning process end to end
• Own monthly and quarterly forecast cycles and variance analysis
• Explain financial movements against plan and prior period and their implications for the forecast
• Write executive financial narratives for the CFO, founders, board, and investors
• Lead monthly business reviews with functional leaders
• Evaluate and implement a planning system, including recommendation and rollout
• Build financial models for new products, verticals, channels, and partnerships
• Size markets, model economics, and evaluate capital commitments and returns
• Compare actual economics with underwriting assumptions and carry lessons into future decisions
• Monitor CAC, payback, policy retention, lifetime value, and contribution margin
• Support corporate development, capital markets, investor workstreams, diligence, modeling, and transaction analysis
• Frame build, buy, or partner decisions and compare return profiles
• Underwrite vendor spend, build business cases, support term negotiations, and provide budget visibility
• Report to the VP of Finance and work closely with the CFO, founders, and functional leaders

Strategic Finance Manager

• Handle inbound calls for auto, home, motorcycle, and specialty insurance
• Deliver exceptional, consultative customer experiences
• Identify savings opportunities and coverage gaps
• Explain complex policy details in clear, accessible terms
• Create tailored policy packages across 55+ carrier partners
• Finalize and bind insurance coverage
• Address customer concerns and hesitation empathetically
• Share customer feedback with the product team to improve the app and services

Licensed Insurance Sales Agent

• Take great care of customers and identify coverage gaps, eligible discounts, and renewal increases
• Answer inbound calls from customers shopping for auto, home, motorcycle, and other policies
• Assist policyholders with policy changes
• Learn and match insurance products from a large panel of insurance companies to customer needs
• Learn and navigate Jerry.ai’s evolving app
• Solve problems to remove barriers between customers and appropriate coverage
• Process service requests involving vehicles, drivers, lienholders, and policy documents
• Provide product feedback and help improve the product

Insurance Agent, Sales/Service

Sales

• Connect with inbound customers who began their search in Jerry’s app
• Build trust and engage customers over the phone
• Explain insurance details clearly and simply
• Identify policy nuances, hidden discounts, and coverage gaps across 55+ carrier options
• Listen to customer concerns and resolve hesitations empathetically
• Help customers finalize and purchase suitable insurance policies
• Maintain a positive, personal, and effortless customer experience while multitasking in a fast-paced environment

Inbound Sales Agent – Fintech

Inside Sales

• Take great care of customers and identify coverage gaps, eligible discounts, and renewal increases
• Answer inbound calls from customers shopping for auto, home, motorcycle, and other policies
• Assist policyholders with changes and service needs
• Develop deep knowledge of insurance products and the company app
• Match customers with suitable insurance carriers and coverage
• Solve problems that prevent customers from obtaining appropriate coverage
• Process service requests involving vehicles, drivers, lienholders, and policy documents
• Provide feedback to improve the product
• Work as a member of the Customer Operations team across sales and service paths

Inside Sales Associate, Insurance Tech Startup

• Take great care of customers and identify coverage gaps, qualifying discounts, and renewal increases
• Answer inbound calls from customers shopping for auto, home, motorcycle, and other policies
• Assist policyholders with policy changes
• Learn the insurance product panel and match customers with suitable insurers
• Become highly knowledgeable about Jerry.ai’s evolving app
• Solve problems and remove barriers to obtaining appropriate coverage
• Process service requests involving vehicles, drivers, lienholders, and policy documents
• Provide product feedback and help improve the product
• Work as a member of the Customer Operations team

Insurance Sales and Service Associate

• Support customers with their auto, home, motorcycle, and other insurance needs
• Answer inbound calls from prospective customers and policyholders
• Recommend suitable insurance companies and coverage options
• Learn and navigate Jerry’s insurance product and app
• Identify coverage gaps, discounts, and renewal issues
• Solve problems and remove barriers to appropriate coverage
• Process service requests involving vehicles, drivers, lienholders, and policy documents
• Provide feedback to improve the product and customer experience
• Determine whether the employee is best suited for sales or service through the interview process

Insurtech Sales Advocate

Customer Support

• Take great care of customers and identify coverage gaps, eligible discounts, and renewal increases
• Answer inbound calls from customers shopping for auto, home, motorcycle, and other policies
• Assist policyholders with policy changes
• Learn and apply knowledge of Jerry's insurance-company panel to match customers with suitable coverage
• Develop deep knowledge of the Jerry app
• Solve problems to remove barriers between customers and appropriate coverage
• Process service requests involving vehicles, drivers, lienholders, and policy documents
• Provide product feedback and help improve the product
• Work on either the sales or service path within the Customer Operations team

Customer Experience Advocate

• Complete paid training and insurance licensing
• Guide engaged users through the insurance purchasing process
• Help customers compare more than 55 insurance companies and select an appropriate policy
• Listen to customer concerns and solve problems
• Help customers finalize new insurance policies
• Provide a welcoming, high-quality customer experience

Sales Associate – Retail/Service Backgrounds Welcome

• Handle inbound calls for auto, home, motorcycle, and specialty insurance
• Deliver exceptional, consultative customer experiences
• Identify savings opportunities and coverage gaps
• Explain complex policy details in clear, accessible terms
• Craft tailored policy packages across 55+ carrier partners
• Finalize and bind insurance coverage
• Address customer concerns and hesitation empathetically
• Share customer feedback with the product team to improve the app and services

• Handle inbound calls for auto, home, motorcycle, and specialty insurance
• Deliver exceptional, consultative customer experiences
• Uncover customer savings opportunities and coverage gaps
• Translate complex policy details into clear choices
• Craft tailored policy packages across 55+ carrier partners
• Finalize and bind insurance coverage
• Address customer hesitation and purchasing concerns empathetically
• Share customer feedback with the product team to improve the app and services