Labcorp

Trainer

• Analyze training effectiveness data and performance metrics to identify opportunities for continuous improvement
• Develop and maintain learning dashboards, KPIs, and success measures aligned to organizational goals
• Evaluate business processes, employee capability gaps, and operational trends to recommend learning interventions
• Apply continuous improvement methodologies to optimize training programs, workflows, and knowledge management practices
• Lead corrective and preventive actions related to training effectiveness and competency development
• Drive standardization and best practices across Global Project Management training initiatives
• Measure and report learning program effectiveness using learner feedback, knowledge assessments, behavioral adoption, operational metrics, and stakeholder satisfaction
• Recommend improvements based on training performance data and organizational needs
• Serve as training functional advisor on process excellence and/or functional projects impacting Global Project Management
• Design, organize, create, deliver, and maintain onboarding training plans and materials, with backup coverage as needed
• Design, organize, create, deliver, and maintain training plans and materials for strategic project change management, with backup coverage as needed
• Perform other duties as assigned

Senior Trainer – Continuous Education

• Analyze training effectiveness data and performance metrics to identify opportunities for continuous improvement
• Develop and maintain learning dashboards, KPIs, and success measures aligned to organizational goals
• Evaluate business processes, employee capability gaps, and operational trends to recommend learning interventions
• Apply continuous improvement methodologies to optimize training programs, workflows, and knowledge management practices
• Lead corrective and preventive actions related to training effectiveness and competency development
• Drive standardization and best practices across Global Project Management training initiatives
• Measure and report effectiveness of learning programs through learner feedback, knowledge assessments, behavioral adoption, operational metrics, and stakeholder satisfaction
• Recommend improvements based on training performance data and organizational needs
• Serve as training functional advisor on process excellence and/or functional projects impacting Global Project Management
• Design, organize, create, deliver, and maintain onboarding training plans and materials, with backup coverage as needed
• Design, organize, create, deliver, and maintain training plans and materials for strategic change management projects, with backup coverage as needed
• Perform other duties as assigned

• Analyze training effectiveness data and performance metrics to identify opportunities for continuous improvement
• Develop and maintain learning dashboards, KPIs, and success measures aligned to organizational goals
• Evaluate business processes, employee capability gaps, and operational trends to recommend learning interventions
• Apply continuous improvement methodologies to optimize training programs, workflows, and knowledge management practices
• Lead corrective and preventive actions related to training effectiveness and competency development
• Drive standardization and best practices across Global Project Management training initiatives
• Measure and report learning program effectiveness using learner feedback, knowledge assessments, behavioral adoption, operational metrics, and stakeholder satisfaction
• Recommend improvements based on training performance data and organizational needs
• Serve as training functional advisor on process excellence and/or functional projects impacting Global Project Management
• Design, organize, create, deliver, and maintain onboarding training plans and materials
• Design, organize, create, deliver, and maintain training plans and materials for strategic project change management
• Perform other duties as assigned

Scientist

• Lead complex technical projects
• Drive innovation in methods and tools through networking with key contacts
• Translate business needs into technical requirements for strategic planning
• Build cross-functional relationships to deliver business targets
• Advise others on complex bioinformatics and engineering matters
• Design and implement advanced bioinformatics solutions involving genomics and genetics
• Collaborate with molecular biology teams on assay development, experimental design, and analysis
• Support regulatory compliance through analysis and technical writing for verification, validation, and documentation
• Develop and optimize analysis pipelines using bioinformatics algorithms
• Guide result interpretation and reporting standards
• Establish quality control metrics and procedures for data integrity
• Improve accuracy, cost of goods sold (COGS), and turnaround time (TAT)
• Lead verification and validation efforts
• Interface with clinical and commercial stakeholders using bioinformatic data
• Evaluate genomic data for complex variant interpretation and identify system limitations
• Architect and implement complex software systems
• Design maintainable, debuggable, and observable systems and APIs
• Establish development standards and provide design feedback
• Improve system reliability and performance using appropriate metrics
• Lead technical design reviews
• Implement robust testing frameworks with team leads
• Guide technical architecture decisions for adjacent software systems
• Establish monitoring systems supporting debuggability and observability
• Drive engineering best-practice adoption across teams

Senior Bioinformatics Scientist

Customer Support

• Act as a liaison between Labcorp, customers, and patients
• Maintain understanding of lab operations across departments
• Resolve routine requests using internal systems and procedures
• Communicate professionally with internal and external customers
• Clarify and confirm customer needs to provide solutions
• Meet productivity, quality, and service standards
• Identify root causes and help prevent recurring issues
• Research and resolve complex inquiries using databases
• Review test forms for accuracy and correct discrepancies per standard operating procedures
• Support initiatives to improve customer satisfaction and performance
• Maintain accurate records and CRM data in compliance with HIPAA
• Troubleshoot basic technical issues to minimize disruptions
• Work with physician offices, hospital laboratories, patients, and internal customers to address client needs
• Provide patient test results and technical information such as specimen requirements and test turnaround times
• Investigate complex problems and provide resolutions
• Participate in activities designed to improve customer satisfaction and business performance

Customer Service Support Representative

Analyst

• Perform analysis of chromosomes, including imaging and karyotyping of cytogenetic specimens
• Review test requisitions to gather pertinent details for analysis
• Summarize test results using ISCN nomenclature
• Distinguish between normal and abnormal test results
• Perform and evaluate troubleshooting
• Document corrective actions as needed
• Comply with company policies and procedures
• Work Monday–Friday, 8:00 am–4:30 pm, with some flexibility

Cytogenetics Analyst

• Perform analysis of chromosomes, including imaging and karyotyping of cytogenetic specimens
• Review test requisitions and gather pertinent details for analysis
• Summarize test results using ISCN nomenclature
• Distinguish between normal and abnormal test results
• Perform and evaluate troubleshooting and document corrective actions
• Comply with company policies and procedures
• Focus primarily on oncology chromosomes using Applied Spectral Imaging software
• Potentially perform onscreen FISH analysis using Metasystems Neon
• Work Monday through Friday, 8:00 am to 4:30 pm, with some flexibility

Sales Development Rep

• Sell laboratory testing services to professionals in Clinical & C Suite settings within the Rare Disease space
• Sell to genetics providers, neurologists, cardiologists, pediatric subspecialists, regional medical groups, regional reference labs, and hospitals
• Meet and exceed sales goals and achieve maximum sales growth in the assigned territory
• Build and execute an annual business plan with quarterly updates
• Cold call and build a sales pipeline for ongoing revenue goal achievement
• Forecast and maintain a sales funnel of new opportunities aligned with a 90-day quota
• Manage travel logistics to maximize sales productivity
• Collaborate on new business opportunities with Labcorp Clinical Sales counterparts
• Retain the current book of business through close team collaboration
• Attend local and national professional trade shows and events as requested
• Communicate value propositions to targeted customers and prospects
• Perform in-services, training, and implementation with personnel and physician staff
• Update customer account information in Salesforce CRM
• Provide ongoing customer support, product education, and market updates
• Prospect, develop, and close monthly sales targets
• Report to the Regional Director
• Call on physicians in person across the assigned geographic territory

Specialty Sales Development Executive – Rare Disease

Director

• Lead the design, administration, and continuous improvement of U.S. employee benefit programs, including medical, dental, vision, life insurance, disability, wellness, and 401(k) plans
• Develop and execute benefits and population health strategy
• Use data analytics, reporting, and insights to optimize benefit program effectiveness
• Establish and oversee benefits analytics, dashboards, KPIs, metrics, and executive reporting
• Translate benefits, utilization, and financial data into recommendations for senior leadership
• Oversee budgeting, forecasting, cost management, plan performance monitoring, and ROI analysis
• Lead vendor strategy and management, including carrier and consultant relationships, contract negotiations, performance reviews, and renewals
• Oversee 401(k) administration, governance, compliance, fiduciary oversight, employee education, and committee participation
• Ensure compliance with ERISA, COBRA, FMLA, and related benefits legislation
• Maintain benefits systems, reporting capabilities, data integrity, and audit processes
• Analyze utilization, claims, and operational data to identify trends, risks, opportunities, and cost savings
• Lead employee benefits communications and education initiatives
• Develop, coach, and lead a high-performing benefits team
• Stay current on industry trends, benefits strategies, and regulatory changes

Director, U.S. Benefits

• Lead complex technical projects requiring evaluation of identifiable factors
• Drive innovation in methods and tools through networking with key contacts
• Translate business needs into technical requirements for strategic planning
• Build cross-functional relationships to deliver tactical business targets
• Advise others on complex matters related to bioinformatics and engineering
• Design and implement advanced bioinformatics solutions involving genomics and genetics
• Collaborate with molecular biology teams on assay development, including experimental design and analysis
• Support regulatory compliance through analysis and technical writing for verification, validation, and documentation
• Develop and optimize complex analysis pipelines based on bioinformatics algorithms
• Guide result interpretation and reporting standards considering medical and commercial requirements
• Establish quality control metrics and procedures to ensure data integrity
• Improve accuracy, COGS, and turnaround time (TAT)
• Lead verification and validation efforts following compliance processes
• Interface with clinical and commercial stakeholders using bioinformatic data
• Evaluate genomic data to deliver confident results for complex variants and identify system limitations
• Architect and implement complex software systems
• Design maintainable, debuggable, and observable systems and APIs
• Establish development standards through quality feedback on designs
• Improve system reliability and performance through appropriate metrics
• Lead technical design reviews for right-sized components
• Implement robust testing frameworks with team leads
• Guide technical architecture decisions for adjacent software systems
• Establish monitoring systems supporting debuggability and observability
• Drive adoption of engineering best practices within and across teams

• Act as a liaison between LabCorp, customers, and patients
• Maintain understanding of lab operations across departments
• Resolve routine requests using internal systems and procedures
• Communicate professionally with internal and external customers
• Clarify and confirm customer needs to provide solutions
• Meet productivity, quality, and service standards
• Identify root causes and help prevent recurring issues
• Multi-task effectively
• Research and resolve complex inquiries using databases
• Review test forms for accuracy and correct discrepancies per standard operating procedures
• Support initiatives to improve customer satisfaction and performance
• Maintain accurate records and CRM data in compliance with HIPAA
• Troubleshoot basic technical issues to minimize disruptions
• Provide patient test results and technical information such as specimen requirements and test turnaround times
• Investigate complex problems and provide resolutions
• Work with physician offices, hospital laboratories, patients, and internal customers to address client needs accurately and efficiently

Accounts Receivable

• Process and post accounts receivable from assigned private and government payers within expected turnaround time
• Post electronic remittance and reports, macros, and tools into the billing system
• Research payer websites to obtain posting backup
• Balance files with money received
• Identify issues and trends with assigned payers
• Handle aged accounts receivable according to standard operating procedures
• Communicate with leadership and partner teams to ensure accurate and timely remittance processing
• Process high-volume transfers, adjustments/refunds, research, and communications
• Support inventories and report variances of possible concern
• Follow department standard operating procedures and maintain department standards and quality expectations

Accounts Receivable Specialist

• Answer 80+ inbound calls per day from patients, doctor’s offices, and private insurance carriers in English and Spanish
• Initiate payment plans for patients with outstanding balances
• Routinely utilize multiple resources to resolve patient inquiries while on the phone
• Maintain performance goals
• Become proficient with processes after completing a structured training program
• Deliver exemplary customer experiences through innovation and continuous improvement

Bilingual Customer Service Support Representative – Patient Billing

Administrative Assistant

• Prepare, maintain, and update reports and documents using Microsoft Excel and Word
• Complete provider enrollment and credentialing applications for multiple payors
• Coordinate document signatures and facilitate communication between Directors and Vice Presidents
• Manage inter-office mail, document scanning, and secure handling of confidential materials
• Support departmental projects, including denial resolution activities and inventory tracking
• Utilize Adobe Pro and internal systems/portals for document management and data entry
• Maintain organized records and ensure timely completion of assigned administrative tasks

Provider Enrollment Administrative Assistant

Phlebotomist

• Perform blood collections by venipuncture and capillary techniques for all age groups
• Collect specimens for drug screens, paternity tests, alcohol tests, etc.
• Perform accurate and timely data entry of patient information
• Process billing information and collect payments when required
• Prepare collected specimens for testing and analysis
• Maintain patient and specimen information logs
• Provide superior customer service to all patients
• Perform administrative and clerical duties as necessary
• Travel to additional sites when needed
• Provide skilled specimen collections and represent Labcorp as the face of the company