Limitlessli

Case Manager

Limitlessli
Posted 10/21/2026full-timeRemote • PhilippinesJuniorMid-LevelWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient assessment, clinical decision-making, and effective communication with diverse stakeholders. Proficient in utilizing care protocols and ensuring accurate documentation while maintaining a strong focus on customer service.

Highest-signal resume keywords
USRN - NY Nursing LicenseClinical ExperiencePatient AssessmentExcellent English Communication SkillsCritical Thinking

About the role

Key responsibilities & impact
  • Assist patients in making informed decisions about their clinical status, medications, and treatment options
  • Conduct concurrent and retrospective reviews to assess medical necessity, appropriateness of service, and level of care
  • Interview clients or patients to evaluate their situational needs
  • Determine necessary services and assistance for patients
  • Document case history and prepare reports
  • Serve as a liaison between families and essential services
  • Use care protocols, standards, and guidelines to inform decision-making
  • Liaise with patients, physicians, insurance companies, and facility staff regarding clinical-related information and clarifications via phone, email, and other communication methods
  • Ensure case reports are accurate and up to date
  • Identify and report quality of care concerns appropriately
  • Undertake other ad-hoc duties as assigned

Requirements

What you’ll need
  • Must possess a valid USRN - NY nursing license
  • A graduate degree in BS Nursing or similar field
  • Minimum 2 years of clinical experience is preferred
  • Excellent English communication skills, both written and verbal
  • Background working with individuals who have difficulty expressing their needs
  • Outgoing and team-orientated
  • Capable of working in a fast-paced environment
  • Critical thinker with strong customer service focus
  • Degree in Nursing
  • Reliable computer and noise-canceling headset
  • Second monitor
  • Stable internet connection
  • Backup internet connection
  • Availability Monday to Friday, 9am to 6pm US Eastern Standard Time (EST)

Benefits

Comp & perks
  • Remote working environment with flexibility and convenience
  • Work from home
  • Collaboration with an international team
  • Reliable computer and noise-canceling headset
  • Second monitor for enhanced productivity
  • Stable internet connection
  • Backup internet connection

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Clinical Decision-MakingMedical Necessity AssessmentDocumentation and ReportingCare ProtocolsQuality of Care Evaluation
Soft Skills
Customer Service FocusTeam OrientationOutgoing PersonalityCritical ThinkingAbility to Work in Fast-Paced Environment
Tools & Technologies
Reliable ComputerNoise-Canceling HeadsetSecond MonitorStable Internet ConnectionBackup Internet Connection
Certifications & Qualifications
BS Nursing DegreeValid USRN - NY Nursing License
Industry Keywords
Patient LiaisonClinical ReviewHealthcare StandardsService AppropriatenessPatient Needs Assessment