Customer Success Manager
Omnissa
Posted: 10/21/2026AndroidCloudiOSMacOSVMware
Director of Client Success – Revenue Cycle Management
EnableComp
Posted: 10/21/2026SFDC
Digital Client Success Manager
Encoura
Posted: 10/21/2026
Senior Customer Success Manager – Enterprise
SPS Commerce
Posted: 10/21/2026
Customer Success Manager
Prophetic
Posted: 10/21/2026
Customer Success Representative
Tempus AI
Posted: 10/21/2026
Client Success Associate, Onboarding, Fluent in French
Gartner
Posted: 10/21/2026
Head of Customer Success
Koofen
Posted: 10/21/2026
Customer Success Manager, Director – Marketing Cloud
Salesforce
Posted: 10/21/2026Cloud
Customer Success Manager – Marketing Cloud
Salesforce
Posted: 10/21/2026Cloud
Strategic Client Success Manager
Verra Mobility
Posted: 10/21/2026Client Success Manager
Verra Mobility
Posted: 10/21/2026
NCLEX Success Manager
GCU
Posted: 10/21/2026
Defense Customer Success Lead
BizFirst LLC
Posted: 10/21/2026TypeScript
Customer Success Manager
ABC Legal Services
Posted: 10/21/2026
Director, Customer Success
Reco
Posted: 10/21/2026
Customer Success Manager
Bitfocus
Posted: 10/21/2026
Account Manager – Client Success
VIVIO, a Public Benefit Corporation
Posted: 10/21/2026
VP, Success Manager
LPL Financial
Posted: 10/21/2026
Digital Customer Success Manager, AI & Automation
Samsara
Posted: 10/21/2026Python
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer success management by developing strategic relationships and facilitating communication between stakeholders. Proficient in utilizing Workspace ONE UEM, Access, and Intelligence to drive customer adoption and maximize investment value.
Highest-signal resume keywords
Workspace ONE UEM KnowledgeCustomer Success ManagementStakeholder Relationship BuildingWorkspace ONE Access KnowledgeHorizon VDI Knowledge
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Develop relationships with key stakeholders in assigned accounts and internal account teams
- Facilitate communication between customers and internal teams regarding customer priorities
- Manage customers across industries and product lifecycles using direct touchpoints and automation
- Build and maintain business-outcome-focused Customer Success Plans
- Maximize customer investment value, utilization, growth, and retention
- Guide customers through adoption milestones across UEM, Horizon, Access, and Intelligence
- Collaborate with support, engineering, sales, and architect teams to address customer issues
- Build strategic relationships with customer decision makers and key stakeholders
- Identify risks and implement mitigation strategies to maintain customer health
- Work with product management on customer feature requests
- Deliver business and technical presentations to administrative through executive audiences
- Use Workspace ONE Intelligence and DEX insights to demonstrate measurable value and identify adoption gaps
- Develop deployment roadmaps based on customer business drivers
- Contribute customer success assets and thought leadership
- Travel as needed for customer engagements and business needs
Requirements
What you’ll need- Working knowledge of the Omnissa EUC portfolio, or equivalent experience with the legacy VMware EUC product line
- Knowledge of Workspace ONE UEM, including endpoint management across Windows, macOS, iOS, Android, and rugged/frontline devices; enrollment methods, profiles, compliance policies, and application lifecycle management
- Knowledge of Workspace ONE Access, including identity management, SSO, multi-factor authentication, conditional access, and identity-provider integrations such as Microsoft Entra ID and Okta
- Knowledge of Horizon VDI and published applications in on-premises and cloud-hosted environments
- Knowledge of Workspace ONE Intelligence, analytics, automation workflows, and Digital Employee Experience management
- Understanding of modern management, legacy PC lifecycle management, BYOD, corporate-owned devices, application virtualization and delivery, and Zero Trust security architecture
- Familiarity with Microsoft 365/Intune coexistence, Apple Business Manager, Android Enterprise, PKI, and directory/identity platforms
- Bachelor's degree or equivalent combination of education and relevant professional experience
- Travel up to 20% of the time
- This job requisition is not eligible for employment-based immigration sponsorship by Omnissa
Benefits
Comp & perks- Employee ownership
- Health insurance
- 401k with matching contributions
- Disability insurance
- Paid time off
- Growth opportunities
- Commission eligibility
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Endpoint ManagementApplication Lifecycle ManagementIdentity ManagementMulti-Factor AuthenticationAnalyticsAutomation WorkflowsDigital Employee Experience ManagementZero Trust Security ArchitectureBYOD ManagementLegacy PC Lifecycle Management
Soft Skills
CommunicationCollaborationRisk ManagementPresentation SkillsCustomer Engagement
Tools & Technologies
Workspace ONE IntelligenceMicrosoft Entra IDOktaMicrosoft 365Apple Business ManagerAndroid EnterprisePKIDirectory Platforms
Industry Keywords
Customer Success PlansBusiness Outcome FocusCustomer HealthDeployment RoadmapsThought Leadership