Operations jobs in United States
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Court Operations Associate
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Court Operations Associate
Oregon Department of Human ServicesCore Competencies
Role fitUse this summary to align your resume positioning with the role.
Demonstrates proficiency in court case workflow management, including document processing, customer service, and courtroom support. Capable of maintaining accuracy in legal documentation and handling financial transactions while adhering to professional conduct and confidentiality standards.
About the role
Key responsibilities & impact- Perform court case workflow tasks, including receiving pleadings and documents from parties and attorneys
- Enter information into the case management system
- Examine paperwork for accuracy and completeness
- Answer and route phone calls
- Process incoming mail, file documents, and make copies
- Answer questions and provide information about court calendars and case status
- Supply forms, process payments, and credit accounts
- Provide in-person, telephone, and written customer service to judges, court staff, attorneys, case parties, and the public
- Support a judge in the courtroom
- Set up the courtroom and jury room before court
- Operate videoconferencing equipment, record and monitor proceedings, and perform real-time data entry
- Fill out forms, swear in witnesses and jurors, mark and maintain exhibits, and keep trial records
- Perform jury support duties in and out of the courtroom
- Help other court staff within the judicial district as needed
- Work at the Wheeler County Courthouse in the morning and Gilliam County Courthouse in the afternoon each day
Requirements
What you’ll need- High school diploma or equivalent
- At least three or more years of responsible experience in a moderately complex office or business setting involving processing financial, administrative, or legal documents
- OR any combination of education and experience equivalent to three years of experience supporting the knowledge, skills, and abilities for the position
- Experience performing varied clerical or administrative support tasks with strict deadlines in a busy business or professional setting
- Experience using varied software programs to access and input information, coordinate schedules, and maintain calendars
- Experience explaining rules, policies, procedures, or processes to customers
- Experience writing and reviewing documents for accuracy and completeness
- Experience handling cash or credit card transactions and generating receipts
- Cover letter and updated resume/work history are required
- Cover letter must address all requested skills and attributes and be no longer than two pages
- Ability to complete a criminal background check if selected as a finalist
- Authorization to work in the United States; OJD does not offer visa sponsorship
- Ability to meet professional conduct, ethics, and confidentiality standards
- Ability to work with minimal on-site supervision
- Ability to work occasional evening or weekend overtime and irregular hours
- Ability to travel to outlying counties as needed
Benefits
Comp & perks- 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage
- 10 paid holidays
- 2 floating holidays
- 3 personal business days
- Separate sick and vacation paid leaves
- Optional insurances
- Flexible spending plans
- 5% allowance for bilingual skills, including ASL, upon passing a skills test and being assigned to use those skills on the job
- Potential eligibility for a 5% annual increase
- Overtime compensation for hours worked in excess of 40 per workweek
- Work travel during paid work time
- Work vehicle provided
- Public Service Loan Forgiveness eligibility
- Veterans and eligible Oregon National Guard servicemembers receive preference in recruitment
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