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Technology Transformation Director
Pacific LifeCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technology leadership within financial services, focusing on agile delivery practices, DevOps principles, and the development of technology roadmaps that drive measurable outcomes. Capable of managing hybrid teams and navigating complex regulatory environments while promoting innovation through automation and AI-augmented engineering practices.
Highest-signal resume keywords
Technology LeadershipAgile Delivery PracticesDevOps/DevSecOps PrinciplesPolicy/Contract AdministrationAI-Augmented Engineering Practices
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Partner with the Institutional Division’s AVP, Transformation Leader, to co-own priorities, KPIs, and transformation outcomes
- Define and execute technology roadmaps for policy, administration, and servicing platforms supporting DB and DC retirement products
- Identify opportunities for automation, AI, and workflow orchestration to improve processing, data quality, and customer experience
- Evolve the platform landscape toward composable, API-enabled, and cloud-ready architecture
- Translate transformation roadmaps into delivery plans, epics, user stories, and acceptance criteria
- Own sprint planning, release management, and delivery metrics using agile and DevOps practices
- Manage dependencies and remove roadblocks across Technology, Operations, Product, and vendor partners
- Coordinate with vendor/BPO technology teams on platform integrations and delivery commitments
- Contribute to architecture and solution-design decisions for scalability, resiliency, and reuse
- Support integration patterns, APIs, and digital self-service capabilities
- Partner with Enterprise Architecture on sustainable platforms and regulatory requirements
- Build, mentor, and retain a high-performing team of employees, contractors, and vendor partners
- Promote agile, DevOps, and GenAI engineering practices
- Partner with PX and L&D on workforce planning and capability development
Requirements
What you’ll need- 8+ years in technology leadership roles, ideally within financial services, insurance, or asset management
- Track record leading technology delivery for policy/contract administration or similar servicing platforms
- Ability to translate business strategy into technology roadmaps and deliver measurable outcomes
- Strong command of agile delivery practices and DevOps/DevSecOps principles
- Ability to reimagine complex, end-to-end processes
- Experience partnering with business leaders in a shared-ownership “two-in-a-box” model
- Experience managing hybrid teams of employees, contractors, and vendor/BPO partners
- Ability to operate effectively in a highly regulated environment with strong controls and governance expectations
- Ability to navigate ambiguity and drive clarity in complex environments
- Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience
- Understanding of defined benefit and defined contribution retirement ecosystems
- Experience leveraging AI-augmented engineering practices
- Familiarity with advanced analytics platforms and deriving insights from annuitant/policyholder data
Benefits
Comp & perks- Medical, Dental, and Vision coverage
- Wellbeing Reimbursement Account for employees and eligible dependents
- Paid Time Off
- Holiday Schedules
- Financial Planning Time Off
- Paid Parental Leave
- Adoption Assistance Program
- 401(k) savings plan with company match
- Additional 401(k) contribution regardless of participation
- Flexible benefits tailored to individual needs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technology RoadmapsTransformation OutcomesSprint PlanningRelease ManagementIntegration PatternsData Quality ImprovementWorkflow OrchestrationScalability SolutionsCloud-Ready ArchitectureEnd-to-End Process Reimagination
Soft Skills
Team BuildingMentoringNavigating AmbiguityDriving ClarityShared Ownership Collaboration
Tools & Technologies
Advanced Analytics PlatformsAPI IntegrationDigital Self-Service CapabilitiesBPO Technology CoordinationVendor Management
Industry Keywords
Financial ServicesInsuranceAsset ManagementDefined Benefit RetirementDefined Contribution RetirementRegulatory ComplianceGovernance Expectations