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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing virtual teams, driving sales performance in Merchant Services and Treasury Management, and effectively mitigating credit and operational risks. Proven ability to develop talent, connect strategy to execution, and build relationships with clients to enhance business outcomes.
Highest-signal resume keywords
Team LeadershipMerchant Services SalesRisk ManagementClient Relationship ManagementPerformance Management
About the role
Key responsibilities & impact- Lead a team of Virtual Payment Advisor sales professionals
- Prospect and discuss Merchant Services and Treasury Management products with businesses up to $2MM in annual revenue
- Manage and direct a team to achieve business results and customer experience goals
- Lead and coordinate daily customer and prospect management activities
- Coach and manage team members against defined strategies and tactics
- Develop and oversee account and sales plans
- Manage risk/return and drive quality for new and existing clients
- Identify and mitigate regulatory, reputational, operational, and credit risks
- Build senior internal and external relationships to acquire and expand clients
- Bring PNC's full range of products and services to clients
- Use reporting and sales tools to identify and convert sales opportunities
- Develop team members, monitor individual goals, motivate staff, acquire talent, and manage performance issues
- Plan, organize, direct, analyze, and evaluate staff and processes
- Connect strategy to day-to-day activities and update the team regularly
- Coach team members on analyzing, evaluating, and mitigating credit risk and leading others on credit requests
Requirements
What you’ll need- University/college degree typically required for roles at this level
- Bachelor's degree listed under Education
- Typically 8+ years of industry experience
- At least 5 years of prior management experience typically required
- Comparable combination of education, job-specific certification(s), and experience, including military service, may be considered in lieu of a degree
- Knowledge of credit fundamentals and internal credit policies
- Experience in leading virtual teams in Merchant Services sales preferred
- No required certifications
- No required licenses
- No required or preferred language assessments
- Must be based within PNC's footprint in a PST or MST Zone
- PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level
- Additional vacation based on years of service
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Credit FundamentalsSales PlanningAccount ManagementRisk MitigationCustomer Experience Management
Soft Skills
CoachingMotivating StaffCommunicationStrategic Thinking
Tools & Technologies
Sales ToolsReporting Tools
Industry Keywords
Treasury ManagementVirtual TeamsOperational RiskReputational RiskCredit Risk