Quata

Monitoring Analyst

Quata
Posted 10/21/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite
Apply

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in logistics management, including monitoring deliveries, ensuring compliance with SLAs, and analyzing transportation KPIs. Proficient in utilizing ERP systems and Microsoft Office to enhance logistics processes and customer satisfaction.

Highest-signal resume keywords
Logistics ManagementDelivery Performance ReportingERP Systems KnowledgeMicrosoft Office ProficiencyIssue Resolution

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Monitor deliveries daily using tracking systems and logistics management tools
  • Ensure compliance with delivery deadlines defined in contracts or SLAs
  • Identify and address issues during the transportation process, including delays, returns, damage, and route discrepancies
  • Contact carriers and partners to resolve outstanding issues and minimize customer impact
  • Prepare delivery performance reports and transportation KPIs, such as OTIF, lead time, and service level
  • Recommend improvements to logistics monitoring and control processes
  • Analyze the average time to resolve issues, as well as return and damage rates
  • Analyze customer satisfaction rates related to the delivery process

Requirements

What you’ll need
  • Recently graduated or currently completing a higher education degree in Business Administration, Logistics, or a related field
  • Intermediate proficiency in Microsoft Office
  • Knowledge of ERP systems

Benefits

Comp & perks
  • Medical insurance, with dependents eligible for coverage at 50% of the plan cost
  • Dental insurance
  • Life insurance
  • Pharmacy benefits
  • Flash meal and food vouchers
  • Transportation allowance where applicable
  • Profit-Sharing and Results Bonus (PLR)
  • Performance management and professional development solutions
  • Partnerships with educational institutions
  • Product discounts

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Logistics MonitoringTransportation KPIs AnalysisCompliance ManagementPerformance ReportingData Analysis
Soft Skills
Problem SolvingCommunicationCustomer Focus
Tools & Technologies
Logistics Management ToolsTracking Systems
Industry Keywords
Business AdministrationDelivery DeadlinesCustomer SatisfactionService Level AgreementsReturn Rates