Regions Bank

Analyst

• Supports and influences Credit Products end-to-end processes and procedures
• Identifies key performance indicators
• Monitors and reports on process and interdepartmental service level agreements
• Implements business-wide improvement initiatives for the Credit Products Group and broader Corporate Banking Group
• Develops and implements end-to-end tracking, monitoring, and reporting in Credit Products
• Identifies, suggests, and implements best practices utilizing core commercial systems within the bank
• Leads complex, multi-faceted workstreams and/or projects spanning multiple organizational areas and levels
• Identifies complex problems and root causes and develops innovative solutions using internal and external resources
• Identifies and addresses inefficiencies in the credit process and works with stakeholders to improve compliance and performance
• Summarizes information independently where existing templates or methodologies do not exist
• Reviews Credit Products procedures to ensure conformity across lines of business and identifies potential improvements
• Works with Credit Products management to identify gaps in performance and compliance reporting
• Delivers tangible and implementable solutions
• Serves as a subject matter expert and may guide less experienced analysts

Credit Products Process Performance Analyst

Banker

• Meet with customers and prospects in person and by phone to determine financial needs
• Proactively offer appropriate products, services, and guidance to help customers achieve financial goals
• Achieve branch targets and goals by identifying customer needs and providing guidance on Regions’ solutions
• Conduct outbound phone calls using generated customer and prospect lead lists
• Expand existing customer relationships and acquire new customers
• Educate and advise customers on Regions’ Consumer and Business products and services, including loan and deposit types
• Educate customers on mobile, online, ATM, and other digital banking solutions
• Provide an optimal customer experience, including greeting customers and processing transactions
• Own and resolve customer issues
• Refer customers to internal experts when complex financial needs are recognized
• Follow bank processes, procedures, laws, and regulations
• Complete duties delegated and assigned by the Branch Manager
• Help ensure sound banking practices and manage, identify, and report operational risks

Relationship Banker II

Team Lead

• Meet with customers and prospects in person and by phone to determine financial needs
• Proactively offer appropriate products, services, and guidance to help customers achieve financial goals
• Coach a team of bankers and oversee branch activities in the Branch Manager’s absence
• Partner with the Branch Manager to guide and direct branch activities
• Achieve branch targets by identifying customer needs and providing expert guidance on Regions’ solutions
• Conduct outbound calls to expand existing customer relationships and acquire new customers
• Partner with branch leadership on new business development and foster financial wellness in local communities
• Coach junior-level bankers on product knowledge and customer needs
• Educate and advise customers on Consumer and Business products and services, including loans and deposits
• Educate customers on mobile, online, ATM, and other digital banking solutions
• Share responsibility for greeting customers and processing transactions
• Oversee branch operational and compliance-related tasks
• Resolve escalated issues, including scheduling, counseling associates, and input into hiring decisions
• Refer customers to internal experts for additional financial needs
• Follow banking processes, procedures, laws, and regulations
• Manage, identify, and report operational risks

Relationship Banker – Team Lead

Cloud Engineer

• Evaluate, design, and execute data structures, processes, and logic to deliver business value through operational and analytical data assets
• Partner with Regions Technology partners to design, build, and maintain data-based structures and systems supporting Data and Analytics and Data Product use cases
• Build data pipelines to collect and arrange data and manage data storage in Regions’ big data environment
• Build robust, testable programs for moving, transforming, and loading data using big data tools such as Spark
• Coordinate design and development with Data Products Partners, Data Scientists, Data Management, Data Modelers, and other technical partners to construct strategic and tactical data stores
• Ensure data is prepared, arranged, and ready for each defined business use case
• Design and deploy frameworks and microservices to serve data assets to data consumers
• Collaborate with technical and non-technical stakeholders to translate customer needs into Data Design requirements and deliver visualizations and data stories while ensuring data quality and integrity
• Provide consultation to organizational areas using data for decision-making
• Support team members in developing information delivery and automating data products
• Advise business leads on business needs, data opportunities, performance drivers, business case data drivers, data value, and data and analytics strategy
• Ensure compliance with risk management programs, rules, regulations, and cybersecurity practices; support process improvements and disciplined change management
• Work onsite or in the near future, including full days in the office three or more days a week, according to the manager’s schedule

Data Engineer – AWS, Snowflake

• Provide an exceptional customer experience on the cash line and phone
• Process deposits, withdrawals, payments, and other teller transactions
• Answer customer inquiries about products and services
• Fulfill servicing requests such as card replacement, information changes, PIN resets, check reordering, and basic problem resolution
• Develop customer relationships and remain informed about customers’ banking relationships
• Educate customers about consumer products and digital banking solutions
• Assist branch and team members with customer problem resolution
• Refer customers with complex financial needs to internal experts
• Follow bank procedures, laws, and regulations and manage, identify, and report operational risks
• Achieve branch targets by identifying customer needs and recommending appropriate Regions solutions
• Make outbound calls using customer and prospect lead lists when needed
• Attend the Jackson, MS Market interview day if selected

Relationship Banker I

• Meet with customers and prospects in person and by phone to determine financial needs
• Proactively offer appropriate products, services, and guidance to help customers achieve financial goals
• Focus on small business customers with revenues up to $5MM
• Acquire new customers and deepen existing relationships through checking acquisition, check cards, money movement, credit cards, merchant services, and lending
• Achieve individual and branch targets and goals
• Conduct outbound calls to small business and consumer customers using generated lead lists
• Partner with the Branch Manager as primary relationship managers for a portfolio of small business customers
• Educate and advise customers on Regions’ consumer and business products and services, including loans and deposits
• Educate customers on mobile, online, ATM, and other digital banking solutions
• Support day-to-day branch responsibilities, including greeting customers and processing transactions
• Own and resolve customer issues
• Refer customers to internal experts when additional financial needs are identified
• Support team development as a subject matter expert for junior bankers
• Follow bank processes, procedures, laws, and regulations
• Complete duties delegated and assigned by the Branch Manager
• Manage, identify, and report operational risks
• Track hours worked in excess of 40 per week

Senior Small Business Relationship Banker

Account Manager

• Deliver tailored client solutions across a broad range of products and services within a dedicated geographic area
• Target clients generally with revenues up to $50MM–$75MM
• Identify, prioritize, and develop relationship strategies for high-value retention/expansion clients and acquisition targets
• Deliver knowledgeable advice and solutions, institutionalize client relationships, and optimize revenue opportunities for the Commercial Bank
• Isolate current and emerging client needs and proactively introduce solutions
• Identify and work with relevant business partners in a team-based delivery model
• Plan and execute quality client/prospect calls centered around advice-driven delivery
• Manage transaction processes from initial engagement through final close, including structure, pricing, internal approval/compliance processes, and documentation
• Exercise credit acumen and pricing discipline
• Develop consistent practices learned through the Relationship Management Process and relevant credit training

Commercial Relationship Manager

Business Analyst

• Conduct business process analysis, needs assessments, and preliminary cost/benefits analysis
• Align information technology solutions with business initiatives
• Act as liaison between the line of business and the Information Technology department
• Formulate specifications for operating software applications and modify or maintain complex existing applications
• Analyze and evaluate existing or proposed systems and devise computer programs, systems, and related procedures
• Prepare charts, diagrams, program specifications, and coding logic flowcharts
• Encode, test, debug, and install operating programs and procedures
• Review progress and evaluate results
• Report inconsistencies to management and suggest problem resolutions and business process improvements
• Provide on-call support after hours and/or weekends where required
• Develop, optimize, and maintain complex SQL queries, stored procedures, and data extraction processes
• Analyze and compare large datasets across multiple systems
• Perform data validation, reconciliation, and root cause analysis
• Create reports, dashboards, and ad hoc analyses
• Collaborate with business stakeholders to translate data requirements into analytical solutions
• Identify data quality issues and recommend corrective actions
• Utilize data profiling techniques
• Support data migration, integration, and transformation projects
• Document analytical methodologies, business rules, and data definitions

Business Systems Analyst

Full-stack Engineer

• Oversee application development, modification, and maintenance
• Monitor system applications and ensure systems run smoothly
• Create reports and documentation outlining findings and solutions
• Oversee development and installation of new hardware and software
• Provide advice and recommendations to management on processes and techniques for improved work operations
• Install and configure systems and other software
• Test installed software for malfunction detection
• Identify and resolve business systems issues
• Design and deploy new applications and enhancements to existing applications, software, and operating systems
• Measure the effectiveness and efficiency of existing systems
• Develop and implement strategies to improve systems
• Monitor and test system performance
• Oversee training of junior engineers
• Maintain full ownership of a process
• Ensure compliance with risk management programs, rules and regulations, and cybersecurity practices
• Identify and support process improvements
• Apply disciplined change management practices
• May act as a procedural expert

Software Developer – .Net Core

• Oversee application development, modification, and maintenance of applications
• Monitor system applications and ensure systems run smoothly
• Create reports and documentation outlining findings and solutions
• Oversee development and installation of new hardware and software
• Install and configure systems and other software
• Test installed software for malfunction detection
• Identify and resolve business systems issues
• Design and deploy new applications and enhancements to existing applications, software, and operating systems
• Measure effectiveness and efficiency of existing systems
• Develop and implement strategies to improve systems
• Monitor and test system performance
• Maintain full ownership of a process
• Ensure compliance with risk management programs, rules and regulations, and cybersecurity practices
• Identify opportunities for and support process improvements
• Apply disciplined change management practices
• Act as a procedural expert when needed
• Lead the work of junior-level associates when needed

Full-Stack Developer, .Net, React, AWS

Loan Specialist

• Maintain escrow accounts administered by the loan servicing group
• Receive and provide escrow analysis in accordance with RESPA, HUD, and FHA guidelines
• Audit tax, flood, hazard, and other escrow vendors
• Complete escrow processing, including timely payment of taxes and insurance, customer statements, and annual analysis
• Complete escrow research requests
• Monitor and track flood insurance for escrowed loans
• Apply and enforce compliance and regulatory matters
• Communicate with customers regarding escrow questions
• Investigate and clear outages on general ledger accounts
• Ensure accuracy and integrity of escrow trailers on loans
• Process private mortgage insurance (PMI) waivers and payments
• Ensure compliance with risk management programs, rules and regulations, and cybersecurity practices
• Identify and support process improvements and apply disciplined change management practices
• Track time and work overtime for hours exceeding 40 per week when applicable

Loan Servicing Escrow Specialist

Platform Engineer

• Contribute to the advancement of cloud strategy
• Develop, communicate, and implement robust and secure cloud CI/CD pipelines
• Work closely with stakeholders to create fully automated pipelines supporting DevSecOps best practices
• Assist with releasing candidate CI/CD pipelines to communicate release states and steps for applications and services
• Design and develop autonomous CI/CD pipelines for cloud deployments, including infrastructure, services, application builds, and deployment automation
• Ensure pipelines follow software engineering practices, including automated tests and infrastructure tests
• Build tools that reduce errors and improve customer experiences
• Assist with troubleshooting production issues
• Ensure pipeline and infrastructure produce documentation and metrics enabling Root Cause Analysis
• Develop and test Ansible Playbooks, Terraform Scripts, and Packer Scripts
• Establish immutable infrastructure
• Collaborate with Enterprise Architecture, Information Security, Software Delivery, and Quality Assurance to enable cloud adoption through automation
• Ensure compliance with risk management programs, rules, regulations, cybersecurity practices, and disciplined change management
• Work primarily from home and attend onsite meetings or events as needed

Cloud Security Platform Engineer

Collections

• Conduct inbound and outbound calls to resolve delinquency status of past-due customer accounts
• Call customers about early delinquency account statuses
• Work with customers to resolve account delinquency while minimizing company interest losses
• Implement repayment plans and collect delinquent payments
• Ensure files and paperwork are properly and accurately completed
• Comply with risk management programs, rules and regulations, and cybersecurity practices
• Identify opportunities for and support process improvements
• Apply disciplined change management practices
• Contact outside parties to collect or clarify documentation
• Track working time and comply with scheduled shifts, including one evening per week and one Saturday per month
• Complete onsite training and potentially transition to a hybrid schedule after training

Bilingual Loan Servicing Account Specialist – Collections

• Identify, win, and grow relationships with professional real estate developers and operators
• Maintain monthly contact with clients and prospective clients
• Focus client engagements on client strategies, project performance, and financing needs
• Utilize knowledge of debt and deposit services
• Establish sales plans for new and existing clients, including cross-selling Regions products and services
• Conduct client servicing and portfolio administration
• Take on additional responsibilities as directed by the manager
• Identify and implement process improvement opportunities
• Take ownership of projects

SVP / VP, Commercial Real Estate Relationship Manager

Director

• Originate Multifamily/Agency Multifamily loans across broad geographic areas and numerous property types using Fannie Mae, Freddie Mac, and FHA/HUD programs
• Develop and implement marketing strategies to achieve origination goals and budgeted volume targets
• Prioritize prospects and allocate resources to develop sustainable business relationships and high-quality loan production opportunities
• Discuss Agency and financing products and capabilities with existing clients and bankers and identify prospective customers
• Maintain market knowledge and provide regional and industry market intelligence reporting
• Collaborate with Analysts and/or Deal Managers on loan sizing, process management, and transaction or program communications
• Maintain and expand client relationships
• Synthesize information, identify risks, and determine loan opportunity suitability
• Evaluate loan requests using proprietary models and industry analytics
• Maintain knowledge of regional markets and familiarity with national markets
• Collaborate with underwriting, legal, and securitization professionals
• Interact with Agency professionals
• Cross-sell bank products and services and receive referrals
• Manage vendor relationships and expectations
• Manage and report on the loan pipeline