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Administrative Assistant
Remote RavenCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative and organizational skills with high attention to detail, proficiency in property management systems, and effective communication abilities. Capable of managing multiple tasks and providing excellent customer service in a fast-paced environment.
Highest-signal resume keywords
Caliber Property Management SystemAdministrative SupportVerbal Communication SkillsEmail CorrespondenceBasic Accounting Support
About the role
Key responsibilities & impact- Enter and maintain data in the Caliber property management system
- Update and maintain management reports, tracking active projects and open items across the portfolio
- Track ongoing projects and flag items requiring follow-up or escalation
- Upload documents to management portals and maintain organized digital records
- Update homeowner and contact information, including email addresses and communication preferences
- Support managers with administrative tasks while they are traveling
- Handle a high volume of inbound phone calls, particularly during quarterly billing cycles
- Respond to payment, account, amenity access, and general community inquiries
- Respond to email inquiries and route questions to the appropriate manager
- Provide accurate, helpful, and patient communication to homeowners
Requirements
What you’ll need- Strong administrative and organizational skills with high attention to detail
- Excellent phone manner and verbal communication skills; comfortable handling a large volume of calls with professionalism and composure
- Clear and professional written communication for email correspondence
- Proficiency with standard computer applications and comfort learning new property management systems
- Ability to manage multiple tasks simultaneously and prioritize effectively
- Reliable, punctual, and self-directed with the ability to work independently
- Prior experience in property management, HOA administration, or a similar customer-facing administrative role (preferred)
- Familiarity with Caliber or similar property management software (preferred)
- Experience with basic accounting support tasks, such as account reconciliation or billing follow-up (preferred)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryProject TrackingDocument ManagementAccount ReconciliationBilling Follow-Up
Soft Skills
Attention to DetailProfessionalismPatient CommunicationTime ManagementSelf-Direction
Tools & Technologies
Property Management SoftwareManagement PortalsStandard Computer Applications
Industry Keywords
HOA AdministrationCustomer-Facing RoleInbound Phone CallsCommunity InquiriesManagement Reports