Ryder System, Inc.

Security Operations

• Serve as the SOC engineer for SIEM design and related components, ensuring confidentiality, integrity, and availability of logs
• Implement and manage automated alerting systems for timely detection and response to security incidents
• Manage, maintain, configure, update, and integrate security systems and infrastructure
• Maintain security tools and hardware, troubleshoot issues, and perform software updates
• Integrate threat intelligence with internal data to enhance detection and adapt defense strategies
• Develop SIEM content including use cases, dashboards, false-positive tuning, SLA/KPI reporting, and log-source configuration
• Leverage SOAR technologies and playbooks to automate incident-response workflows
• Review logging information-flow strategies and create work plans for log onboarding
• Correlate events to support SOC response requirements
• Provide incident response, forensic, troubleshooting, and security support requiring event details
• Support SOC automation initiatives and apply human analysis as needed
• Implement event and logging requirements in security projects across the business
• Participate in threat-hunting tabletop exercises
• Maintain knowledge of threats, vulnerabilities, and mitigations
• Support the CISO, management team, and executive leadership
• Support SOC Analysts Tiers 1–3 and act as an escalation point for complex investigations
• Integrate advanced security operations, cybersecurity tools, intrusion detection, and secure networks with the SIEM platform
• Perform other duties as assigned

Security Operations Engineer, Threat Hunting

Supply Chain

• Oversee day-to-day operations within an assigned function
• Manage all aspects of Operations and Account Management
• Lead direct reports and attain daily operational goals within the assigned functional area
• Manage customer service satisfaction and expectation management
• Manage staffing performance and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Manage health and safety
• Ensure compliance with state, local, and federal regulations
• Perform other duties as assigned
• Provide off-shift support during critical customer network disruptions or crises
• Serve as the management and professional representative of Ryder

Customer Logistics Manager – Dedicated Transportation

• Provide leadership for the Distribution Center and supervisors responsible for turnkey warehousing and transportation solutions
• Interface directly with customers regularly and resolve issues promptly while maintaining customer satisfaction
• Lead strategic operational planning and execution
• Identify and solve operational issues through continuous improvement and LEAN initiatives
• Hire, supervise, develop, and manage employee performance
• Maintain positive employee relations
• Maintain effective communication within and across work groups
• Review data and implement necessary actions
• May manage profit and loss statements depending on operational complexity and scope
• Lead a proactive safety program consistent with company policy
• Instruct and enforce safety management plans, training, and processes
• Monitor equipment maintenance using checklists and observations
• Perform other duties as assigned

Senior Logistics Manager

• Follow up on purchased parts to ensure shipment and on-time delivery supporting production requirements
• Serve as the main supplier contact and provide direction on ship schedules and containment plans
• Decide when to push out, pull ahead, or expedite supplier material based on plant inventory coverage
• Track critical parts and develop and execute containment plans to prevent manufacturing line interruptions
• Coordinate alternative material sources and spot buys when necessary
• Monitor, set up, and cancel truckloads for material pickup to support schedule variations
• Ensure proper material coverage at the lowest possible customer cost
• Review part buffers against build requirements for Metal Centers and Powertrain
• Document and manage S and AV code exceptions, including Alarm Interval maintenance
• Determine root causes and take corrective action
• Maintain accurate MGO inventory levels and make appropriate adjustments
• Investigate and process inventory adjustment requests from the previous shift
• Perform other duties as assigned

Supply Chain Operations Associate

• Follow up on purchased parts to ensure shipment and on-time delivery supporting production requirements
• Serve as the main point of contact for suppliers and provide direction regarding ship schedules and containment plans
• Make decisions on supplier ship schedules, including pushing material out, pulling ahead, and expediting material based on plant inventory coverage
• Track critical parts and develop/execute containment plans to prevent manufacturing line interruptions or downtime
• Decide delivery mode and required delivery windows to ensure continuity of production
• Coordinate or arrange alternative sources of material and spot buys when necessary
• Independently monitor, set up, and cancel truckloads for material pickup to support schedule variations
• Ensure proper material coverage at the lowest possible cost for the customer
• Review part buffers to determine coverage of build requirements
• Document and manage S and AV code exceptions, including Alarm Interval maintenance
• Determine root causes and take appropriate action
• Maintain accurate inventory levels in MGO and make appropriate adjustments
• Investigate and process record adjustment requests from the previous shift
• Perform other duties as assigned

General

• Review repair orders and purchase orders for warranty claim determination
• Create and submit warranty claims to designated manufacturers while adhering to manufacturer guidelines
• Research and gather information to maximize warranty recovery
• Communicate with field management regarding missing repair information, 4-15s, and chargebacks
• Communicate with manufacturer representatives to improve warranty collection opportunities
• Collaborate with the Warranty Manager to identify process improvements and best practices
• Perform special projects as needed
• Perform other duties as assigned

Warranty Coordinator II

Billing Specialist

• Become familiar with organizational systems and recommend modified or new procedures for specialized customer or business-user needs
• Audit and verify expense payments and/or weekly billing for individual clients
• Prepare and maintain audit documents for operational and contractual accuracy
• Audit manifests daily by verifying notes, adding revenue, and reviewing expenses to be paid
• Use the Customer Weekly Report for daily manifest audits
• Invoice assigned clients daily and/or weekly
• Understand the contract for each assigned client
• Maintain client contract files and perform audits assigned by the Supervisor
• Maintain client billing instruction documentation
• Train as backup for other clients when another Billing Specialist is out of the office
• Communicate with field operations by email or phone for clarification
• Research discrepancies or previous billings to ensure order accuracy
• Perform other duties as assigned

Implementation Specialist

• Execute on-site implementation activities including installation verification, workflow validation, documentation, and operational support during startup
• Execute startup floor activities by walking workflows to verify associates follow standard work and system processes
• Provide real-time floor support by assisting supervisors and demonstrating correct process execution during go-live
• Identify and document operational issues including location, frequency, and impact for resolution
• Escalate issues to appropriate teams with clear supporting detail for action
• Reinforce training by correcting behaviors and ensuring adherence to standard work
• Maintain daily reporting including logs, issue trackers, and summaries
• Coordinate with cross-functional teams to communicate issues and updates
• Perform other duties as required

Warehouse Startup Implementation Specialist

Business Development Rep

• Lead new business and expansion/renewal business pursuits
• Coordinate the complete sales cycle, including lead generation and prospect qualification
• Lead cross-functional pursuit teams and provide direction on deal strategy, pricing, service, value proposition, and presentation message and medium
• Focus on new sales contracts, team selling, and solution selling
• Manage and deliver against an assigned sales quota
• Create deal and pricing strategies and proposal plans
• Prospect new brands and develop an industry network to build pipeline
• Explore cross-sell opportunities
• Negotiate contracts and close deals
• Provide continued commercial support on accounts closed by the DBD
• Further education on the vertical for consultative selling
• Collaborate with SCS and DTS team members to win collective business for Ryder
• Perform other duties as assigned

Director, Business Development

• Provide leadership for the Distribution Center and supervisors responsible for turnkey warehousing and transportation solutions
• Interface directly with customers regularly and resolve issues promptly while maintaining customer satisfaction
• Lead strategic operational planning and execution
• Identify and solve operational issues through continuous improvement and LEAN initiatives
• Hire, supervise, develop and manage employee performance
• Maintain positive employee relations at assigned accounts
• Maintain open and effective communication within and across work groups
• Review data and implement necessary actions
• Manage profit and loss statements depending on organizational complexity and scope
• Lead proactive safety programs consistent with company policy
• Instruct and enforce safety management plans, training and processes
• Monitor equipment maintenance using checklists and observations
• Perform other duties as assigned

QA Automation Engineer

• Identify, evaluate, pilot, and deploy new warehouse automation technologies
• Support RFPs and new-business projects by selecting and validating automation technologies
• Build ROI analyses and business justifications for solution selection
• Support presentations, vendor technology reviews, and requests for quotes
• Validate vendor FSD/SOW documents and identify contractual gaps
• Review automation designs for implementation considerations, clearance, power requirements, cost effectiveness, and SLA targets
• Manage smaller implementation projects, including project plans, milestones, requirements, and punch lists
• Attend implementation status calls and coordinate vendor and onsite staff communication
• Support onsite Solution Acceptance Testing and post-go-live hypercare
• Analyze dashboard, technology-control, WMS, and WES data to optimize systems
• Partner with vendors to resolve Priority 1–5 automation performance tickets
• Develop pilot hypotheses, proof-of-concept plans, teams, locations, approvals, vendor evaluations, and timelines
• Coordinate value justification with senior management and cross-functional teams
• Review team strategy with the manager, set personal goals, validate spending, and support budget tracking

Warehouse Automation Engineer

• Identify, evaluate, pilot, and deploy new warehouse automation technologies
• Lead minor RFP projects and support major RFP projects through automation selection and validation
• Build ROI analyses and business justifications for solution selection
• Support presentations with the Lead Automation Solutions Engineer
• Identify gaps in vendor FSD/SOW documentation using the FSD Checklist process
• Validate automation solution designs for implementation and operational performance
• Review designs for clearance, power requirements, cost effectiveness, and SLA targets
• Support vendor technology reviews and requests for quotes
• Manage smaller implementation projects, including punch lists and project plans
• Track implementation milestones, requirements, and project budgets
• Attend implementation status calls and coordinate vendor and onsite staff communications
• Support onsite Solution Acceptance Testing and post-go-live hypercare
• Profile dashboard and systems data and analyze reports from technology control systems and WMS/WES
• Develop pilot activities and hypotheses, define proofs of concept, coordinate teams and approvals, evaluate vendors, and determine pilot timelines
• Deploy acceptable pilots and communicate value justification to senior management and cross-functional teams
• Partner with vendors to resolve Priority 1–5 automation tickets and join resolution calls
• Review team strategy with the manager and set personal goals
• Validate spending with the manager and support project budget tracking
• Perform other duties as assigned

• Oversee day-to-day operations within an assigned function
• Manage all aspects of Operations and Account Management
• Lead direct reports and achieve daily operational goals within the assigned functional area
• Manage customer service satisfaction and expectation management
• Manage staffing performance and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Manage health and safety
• Ensure compliance with state, local, and federal regulations
• Perform other duties as assigned

Warehouse Manager

• Analyze creditworthiness and risk for Ryder's Rental, National Rental, and Freight Management Group customers
• Provide value-added analysis, recommendations, and process improvements
• Provide credit and business recommendations to local management to support sales revenue growth while mitigating risk
• Work with Rental, National Rental, and FMG sales groups on credit requests for new customers and increased credit lines
• Assist lease analysts with preliminary credit reviews for assignees and assignors
• Obtain Ryder documentation, including TLSA, nfusion information, and Ryder history
• Review credit reports, Ryder and company history, and financial statements
• Evaluate customer credit deterioration and re-evaluate desired exposure and proper credit lines
• Develop action plans to reduce rentals when needed
• Communicate with stop loss, collections, sales, and operations regarding problem or high-risk accounts
• Verify critical customer documentation and security, including ACH amendments, cash deposits, ILOCs, and guarantees
• Review the Credit Hold Mailbox daily to ensure proper information is provided
• Assist with ad hoc departmental tasks and perform other assigned duties

Credit Specialist

Supervisor

• Supervise, coordinate and oversee day-to-day logistics operations
• Plan and review logistics processes with the Logistics Manager to ensure company standards and customer service specifications are met
• Establish work schedules and procedures and coordinate worker activities for optimal shift/team logistics
• Maintain accountability for site Key Performance Indicators (KPIs)
• Collaborate with the customer on all aspects of operations
• Meet with team members to monitor progress, track performance, coach, counsel and recognize successes
• Promote team spirit, diversity and inclusion, cooperation and internal process improvements
• Conduct team member performance evaluations and recommend performance awards or merit increases
• Address performance problems through corrective action and disciplinary processes
• Understand labor agreements and maintain positive labor relations
• Implement health, safety and security initiatives and ensure adherence to company rules and policies
• Orient employees and Lead Hands and provide information, technology and materials necessary to perform their jobs
• Provide recommendations for improvements to the facility, equipment, machinery and processes
• Perform other duties as assigned

Security Operations Engineer, Threat Hunting

Customer Logistics Manager – Dedicated Transportation

Senior Logistics Manager

Supply Chain Operations Associate

Supply Chain Operations Associate

Warranty Coordinator II

Billing Specialist

Warehouse Startup Implementation Specialist

Director, Business Development

Senior Logistics Manager

Warehouse Automation Engineer

Warehouse Automation Engineer

Warehouse Manager

Credit Specialist

Induct Supervisor