Demonstrates expertise in processing release of information requests while ensuring compliance with HIPAA and state regulations. Proficient in maintaining medical records accuracy and confidentiality, with strong organizational and customer service skills.

Highest-signal resume keywords

Medical Records ManagementHIPAA ComplianceMicrosoft WordMicrosoft ExcelCustomer Service

About the role

Key responsibilities & impact

Process all release of information requests in a timely and efficient manner
Retrieve and return patients' medical charts
Scan medical records accurately and transmit them daily according to requests and procedures
Date stamp requests and highlight pertinent data
Validate requests and authorizations for release of medical information
Perform quality checks for accuracy, confidentiality, and proper invoicing
Maintain equipment in excellent operating condition
Provide customer service and identify client concerns or problems
Receive incoming requests, telephone inquiries, mail, and fax inquiries as needed
Maintain a neat, clean, and professional appearance and orderly work area
Maintain knowledge of state laws and fee structures
Follow client/site policies, HIPAA, state/federal, and labor regulations
Maintain confidentiality, security, and ethical standards
Release medical records efficiently, effectively, and accurately

Requirements

What you’ll need

High School Diploma (GED) required
A minimum of 2 years prior experience in a medical records department or like setting preferred
Strong computer software experience
General working knowledge of Microsoft Word and Excel required
Excellent organizational skills
Ability to type 50 wpm
Ability to use fax, copier, and scanning machine
Willingness to learn new equipment and processes quickly
Self-motivated and a team player
Proven customer satisfaction skills
Ability to multi-task

Benefits

Comp & perks

Equal Opportunity Employer
E-Verify user

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Release Of Information ProcessingMedical Chart RetrievalData ValidationQuality ChecksTyping 50 WPMFax Machine OperationCopier OperationScanning Machine Operation

Soft Skills

Excellent Organizational SkillsSelf-MotivatedTeam PlayerProven Customer Satisfaction SkillsAbility To Multi-Task

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

State LawsFee StructuresConfidentialitySecurity StandardsEthical Standards