Signet Jewelers

Retail Trainer, Retail Education & Selling Enablement

Signet Jewelers
Posted 10/21/2026full-timeIrving • Texas • United StatesJuniorMid-LevelWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and delivering effective learning solutions tailored to business needs, with a strong focus on stakeholder collaboration and performance measurement. Proficient in utilizing learning technologies and managing multiple projects to enhance employee development and customer experience.

Highest-signal resume keywords
Learning & Development ExperienceFacilitation SkillsStakeholder PartnershipProject ManagementLearning Technologies Proficiency

About the role

Key responsibilities & impact
  • Partner with Jared leaders, Human Resources, and stakeholders to understand business priorities, learning needs, and development opportunities
  • Identify capability gaps and performance challenges using learner feedback, business insights, and stakeholder input
  • Align learning priorities and solutions with Retail Education & Selling Enablement strategies and business objectives
  • Build relationships with leaders and stakeholders across Jared
  • Design, develop, implement, and facilitate learning solutions for selling effectiveness, customer experience, leadership development, onboarding, and role-specific capabilities
  • Adapt enterprise learning programs, resources, and tools to Jared business needs
  • Create learning materials, performance support resources, and development tools
  • Deliver instructor-led, virtual, blended, and self-directed learning experiences
  • Manage learning projects and program deliverables
  • Monitor and evaluate learning programs using learner feedback, participation data, and business metrics
  • Improve learning experiences, materials, and delivery approaches
  • Support workplace application and reinforcement of desired skills and behaviors
  • Maintain learning content, resources, and programs
  • Support measurement and reporting activities on learning effectiveness

Requirements

What you’ll need
  • Bachelor’s degree in Human Resources, Organizational Development, Education, Business, or related field preferred
  • 2+ years of Learning & Development, Talent Development, Training, Education, or related experience
  • Experience developing and delivering learning experiences, training programs, or employee development initiatives
  • Strong facilitation, communication, stakeholder partnership, and collaboration skills
  • Experience managing multiple projects and priorities in a fast-paced environment
  • Ability to build effective working relationships and collaborate with business partners across multiple functions
  • Experience supporting retail, customer service, sales, hospitality, luxury, multi-site, or customer-facing environments preferred
  • Strong organizational, analytical, and problem-solving skills
  • Proficiency with learning technologies, learning management systems, Microsoft 365, virtual learning platforms, and digital content creation tools such as Articulate 360 and Synthesia

Benefits

Comp & perks
  • People-first company culture
  • Diversity, inclusion, and equity initiatives
  • Career development opportunities
  • Hybrid work arrangement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Learning Experience DesignTraining Program DevelopmentPerformance Support Resource CreationAnalytical SkillsProblem-Solving Skills
Soft Skills
Communication SkillsCollaboration SkillsOrganizational Skills
Tools & Technologies
Learning Management SystemsMicrosoft 365Virtual Learning PlatformsArticulate 360Synthesia
Industry Keywords
RetailCustomer ServiceSalesHospitalityEmployee Development